Petcube Bites Wi-Fi Pet Camera & Treat Dispenser

Being a 25-plus year Pro Photojournalist, Editor/Editorial Director of several performance auto magazines, this "Treat-Shooting Camera" is terrific in idea, design, and performance. i click 10,000 horsepower, 300mph drag racing cars, and i cannot possibly sit still, hoping my new rescue kitty, ZOOMIE, will decide to walk into my viewfinders. Not a big fan of bluetooth this and remote-controlled that, but in this case, pet-action immediacy is paramount. Of course, my goal is to master my operational skills, location, and background possibilities. Background, lighting, and/or props all combine when attempting that special, "suitable for framing" animal moments.

This product is an absolute joke. Let’s start with the fact that the sound is absolutely terrible, you can’t always be heard through the speaker, if you do it’s extremely delayed. In addition, when you try to hear your pet the sound is echoed and super static. The treats come out destroyed, it’s more like spitting crumbs out. Lastly, you set up the camera, it works while you’re home. Then once you leave your house and get somewhere else it doesn’t work. Then it works again when you’re home, under your own WiFi. Why would I want a camera that only works when I’m home? This product is absolute trash!

We are enjoying these. I have bought 3 in just over a month. One as a gift and two for personal use. Has some connection issues at times which can be frustrating, but we seem to enough success that we are happy. Oh, also customer service is a mixed bag. First time I contacted (pre-purchase) they were right there to respond. After purchase, I have never reached anyone or gotten a response. This is an issue Petcube should address.

Yooo this camera is literally a life saver it saves me from anxiety I usually get anxiety when I’m away with my Deku (my cat) but with this camera I can always check up on him and give him a treat (he’s still a little scared bec of the treat coming out but I know he’ll get used to it) and also shout out to my boy Gerard he’s the best customer service rep ever Petcube rocks!

For high paying money, the function of this machine does not work properly. Often, treats were coming out more than three. Also, so much static noise while I was viewing. Time and energy consuming to re-pack and go to FedEX to sent it back.

The video says audio is two-way. While that is true, just note that audio is not full duplex - hearing your pet while they hear you. You have to disable your microphone in order to hear your pet. The treat thrower is also not very good. It kicks the treat so hard you can see dust fly off the treat and it gets stuck a few times. If you just want a camera to check in on your pet, this is a good choice but don't buy it for the treat dispenser.

Love it. The treats are tiny. Pups have to get to used to my voice coming from the treat box..

I spent an hour hooking the thing up, and then found there were no treats to put in it. Just some crumbs in the bin

I bought this for a gift. My daughter and son in law liked the quality of the camera. You could see a large area and it was clear. What they did not like was only one user could activate the camera. Both my daughter and son in law want to be able to see their puppy. Also, my daughter received a notice twice that someone was messing with their camera. That freaked them both out. They felt like they were being watched or that they could be hacked. Unfortunately I had to send the camera back because of the 2 later issues.

I am not going to address the overall functionality of the Petcube Bites. Plenty of people have done that already. I just want to mention three things that I find less than desirable. You can decide for yourself if they matter to you. 1 - Like many webcams these days, the Petcube cannot connect to a 5ghz wifi network. It can only connect to a 2.4ghz network. 2 - While it's very nice that the camera is 1080p, there is no way to change the resolution. On my other webcams, I usually keep them set to 480p because I do not have unlimited data on my broadband account. I find it to be perfectly adequate and I don't burn through my data as quickly. 3 - This is the biggie, at least to I am not going to address the overall functionality of the Petcube Bites. Plenty of people have done that already. I just want to mention three things that I find less than desirable. You can decide for yourself if they matter to you. 1 - Like many webcams these days, the Petcube cannot connect to a 5ghz wifi network. It can only connect to a 2.4ghz network. 2 - While it's very nice that the camera is 1080p, there is no way to change the resolution. On my other webcams, I usually keep them set to 480p because I do not have unlimited data on my broadband account. I find it to be perfectly adequate and I don't burn through my data as quickly. 3 - This is the biggie, at least to me. Recently, I had occasion to call support at Petcube. I won't even get into how long it took for me to reach someone. Once I did, he sent me some instructions on how to perform some tests and send them the results. After I did that, I started looking through the files from the testing myself. I got a very big shock. There, in the settings, was my wifi network id AND PASSWORD, completely unencrypted. That it is stored that way is bad enough but the fact that they had me send that to them is completely unacceptable. I will be discontinuing my use of this product and, needless to say, changing my wifi password. Unfortunately that means that I have to reset all of my devices. oh well. be warned! … more