Customer Reviews

526 Reviews 526 Reviews 4.5 out of 5 Stars

93% Recommend

93% of reviewersrecommend this product

4.5 / 5

You've Already Reviewed This Item

Petmate Soft Sided Pet Kennel Cab & Carrier

Petmate Soft Sided Pet Kennel Cab & Carrier

  • Most Helpful Positive Review

    Read All 473 Positive Reviews

    Soft side kennel

    By Chihuahua on Oct 9, 2019

    I had just placed an order but forgot to add a soft side kennel desperately needed for my elderly Chihuahua who injured his spine while falling or jumping off my recliner and is on strict rest. I called Chewy and without hesitation the operator took my order offering free shipping since she couldn't I had just placed an order but forgot to add a soft side kennel desperately needed for my elderly Chihuahua who injured his spine while falling or jumping off my recliner and is on strict rest. I called Chewy and without hesitation the operator took my order offering free shipping since she couldn't add it to my original order that was already being shipped. Chewy's customer service goes above and beyond every single time!!! My first order arrived the next day & my soft kennel arrived the day after that, how wonderful is that!!!?!!! … more

    You liked it! Something went wrong. Please try again later. Report
  • Most Helpful Critical Review

    Read All 53 Critical Reviews

    Jail Break

    By Emma on Sep 20, 2019

    My 3 month old kitten immediately figured out how to break through the bag at the top. The top loading area of the bag is convenient, but the zippers don’t fully close and end with Velcro, so my cat constantly breaks out of the bag while I’m driving in my car. On the positive side, if your cat is calmer My 3 month old kitten immediately figured out how to break through the bag at the top. The top loading area of the bag is convenient, but the zippers don’t fully close and end with Velcro, so my cat constantly breaks out of the bag while I’m driving in my car. On the positive side, if your cat is calmer while in a carrier, it is very roomy. … more

    You liked it! Something went wrong. Please try again later. Report