Customer Reviews

29 Reviews 29 Reviews 4.5 out of 5 Stars

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89% Recommend

89% of reviewersrecommend this product

4.5 / 5

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PetSafe 4-Way Locking Cat Door, Up to 25-lbs

PetSafe 4-Way Locking Cat Door, Up to 25-lbs

  • Most Helpful Positive Review

    Read All 26 Positive Reviews

    User friendly

    By Frankiesmom on Mar 31, 2019

    I put this on a storage tote and put my cat’s litter maid litter box inside the box. It worked great! Except he would lock himself in or out. So I removed the locks. Very user friendly for my use.

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  • Most Helpful Critical Review

    Read All 3 Critical Reviews

    Flap Replacement

    By Debb on Mar 4, 2019

    Why can't I replace the just the 'flap'? The door works perfect for my 2 cats, however one of the cats broke through the flap during a bad snow storm and now I find I have to install the entire combination.

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29 Reviews

Showing 1-10 of 29 Reviews

  • 4 out of 5 stars

    User friendly

    By on

    I put this on a storage tote and put my cat’s litter maid litter box inside the box. It worked great! Except he would lock himself in or out. So I removed the locks. Very user friendly for my use.

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  • 3 out of 5 stars

    Flap Replacement

    By on

    Why can't I replace the just the 'flap'? The door works perfect for my 2 cats, however one of the cats broke through the flap during a bad snow storm and now I find I have to install the entire combination.

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  • 4 out of 5 stars

    So far so good

    By on

    After installing the Pet Safe Aluminum Door, I removed it and returned it to the store and bought one of these 4 way locking doors. Don’t waste your time with the Aluminum Door, after installation I quickly discovered that the rubber flap bends as the cat enters and exits and then does not return to its original shape, meaning it stays partially open because it does not hang straight. The magnet is useless. I tried duct taping weight on the door and still, it would not close all the time. The 4-way door, so far, seems to work great. I would argue with the easy installation blurb. Once installed, I found that the “locks,” nothing more than a rotating plastic cam-shaped disc, were prevented After installing the Pet Safe Aluminum Door, I removed it and returned it to the store and bought one of these 4 way locking doors. Don’t waste your time with the Aluminum Door, after installation I quickly discovered that the rubber flap bends as the cat enters and exits and then does not return to its original shape, meaning it stays partially open because it does not hang straight. The magnet is useless. I tried duct taping weight on the door and still, it would not close all the time. The 4-way door, so far, seems to work great. I would argue with the easy installation blurb. Once installed, I found that the “locks,” nothing more than a rotating plastic cam-shaped disc, were prevented from turning because they collided with the door. So, I removed the door and cut some half-moons in the door, allowing a space for the cam-shaped discs to rotate through. Why this isn’t provided for on the template attests to this companies’ willingness to accept mediocre as a product standard, as they obviously have done with the Aluminum Door. If you want to see this and other products in action, Go to Google and search, “teaching my cat to go through a cat door,” or something similar. You’ll see lots of different products up close and in action. If I had it to do over I probably would have gone with a different brand all together. … more

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  • 5 out of 5 stars

    Cat door is great

    By on

    Love this cat door --easy too install and works well

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  • 5 out of 5 stars

    4-Way Locking Cat Door

    By on

    Bought this bigger door to replace smaller one that broke. Since bigger, had to make a few backdoor cut adjustments. Relatively easy to install after that. Great price & easy to use. Both knobs seemed like they could break upon turning, but so far so good. Hope I get a good 6+ years use out of this as I did the last one.

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  • 4 out of 5 stars

    Nice, but a couple things would make it perfect

    By on

    I have had 2 of these doors, both were broken when a cat ran through while the flap was locked. It destroyed the flap. It would be perfect if I could replace the flap, but no you have to buy a whole new door. I like the size, cats liked the door. Love the 4 way latch, easy to use and effective. I wish the door was not frosted so the cats could see what was on the other side before going through. Also, the spacer is semi-transparent and apparently leaks because there was moss growing in the cut out inside the cat door, it was not visible until the cat door was removed for replacement. If the spacer had been opaque no light would have penetrated and nothing would have grown. Also it needs better I have had 2 of these doors, both were broken when a cat ran through while the flap was locked. It destroyed the flap. It would be perfect if I could replace the flap, but no you have to buy a whole new door. I like the size, cats liked the door. Love the 4 way latch, easy to use and effective. I wish the door was not frosted so the cats could see what was on the other side before going through. Also, the spacer is semi-transparent and apparently leaks because there was moss growing in the cut out inside the cat door, it was not visible until the cat door was removed for replacement. If the spacer had been opaque no light would have penetrated and nothing would have grown. Also it needs better seals to keep moisture out. I went with a different door this time in order to be able to replace the flap when broken next time. Overall it was a good door, but not a great door. … more

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  • 1 out of 5 stars

    no extension for this cat door! be warned!

    By on

    Don't be fooled. There is no extension for this door. We have a hole cut in the outer wall of our house and now are scrambling to figure out how we will create a tunnel ourselves!

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  • 5 out of 5 stars

    Big enough

    By on

    This cat door is made well and easily installs.It accommodates my biggest boy who is over 20 pounds.

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  • 5 out of 5 stars

    very nice door

    By on

    Looks great on our door; Bonnie using it with ease. The only issue was with kitty not wanting to be measured lol We resolved that by measuring something she stood next to and seeing where she was against it :) A very nice door - the magnet is a bit strong though so we will be removing that for easier operation.

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  • 5 out of 5 stars

    Petsafe cat door

    By on

    Works great. I find that it’s $10 less now than what i paid. That didn’t make me happy

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