Keeping Pets Happy & Safe Since 1998
PetSafe has helped millions of pet parents care for their pets through every stage and season of life.
US-Based Customer Care
The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.
Healthy Pets, Happy People
PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.
Pick of the Litter
What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!
Skip the Scoop
Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.
Toys, Toys, Toys
PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.
Keep Them Full & Hydrated
Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.
Create a Secure Yard
PetSafe products help you safely contain your pets without spending a fortune on new fence construction.
PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!
Our puppy is very happy to have a dog door and loves using it. I would definitely have preferred to have a dog door through the wall, but there isn't a good place to put one in our walls, so the sliding door insert was our best option. This dog door fits our sliding door pretty decently with a good amount of room to walk through still. The install was actually a little bit trickier than I expected, but now that it's done it is fine. You definitely need to use the anchoring screws, otherwise it's way too flimsy. The universal lock is kind of annoying that you have to bend down to the floor to lock the door, but it's better than nothing I suppose. I wish this kit came with weather striping for where the sliding door meets this insert. We bought our own and added it so that we get a better seal. I also wish there were more color options for this size dog door. Our sliding door is tan so we spray painted the dog door insert to match before we installed it. Overall, this is a good option for the cheaper route and I feel like we are getting our moneysworth.
When installing make sure the door slides into the tracks. I have an older sliding door and it does not fit the door into the side smoothly. Left a bit of a gap that I had to use weather stripping to seal followed by brackets to secure. Lock does not work and have to modify latch.
Unfortunately, this product came in defective. The side rails were misaligned making it impossible to put together. The screws only lined up on one side due to this misaligned metal on the corner.
It's a dog door, functional and fit in the space. However it left large gaps next to the door, lets water in during storms, and wind can easily blow the dog flap open.
Chewy has been great. The door, ..., not so much. There was an air gap between the panel and the bottom of our sliding glass door. I had to remove portions of our sliding glass door in order to close the door, and it was still ill-fitting. The rubber sliding glass door gasket would only work on a sliding glass door without a frame, so it added more gaps. Chewy was great about accepting a return, but the product junk.
Who knew you could have an older doggie door? There is a sweeper strip which goes on the sliding door and the adhesive was old and wouldn't stick. besides that its a great door
The door is a great but I have two great Danes 6 months old and they couldn't fit through the door. But the door is great quality that's why I gave only 3 stars
Had to replace a small door for a medium. Delivered directly to the instead of trying to get it in the car was so much better. Easy to install.
Chewy and their products are the best as usual. Would not shop cat trees anywhere else.
This door was the perfect solution to letting the cat in, letting the cat out, letting the cat in, over and over. Fit right in next to current sliding door into our screened patio. We have the flap taped up until he gets used to it. The cat is as happy as we are.