Customer Reviews

Rating: 2.4 of 5 stars 49 Reviews 49 Reviews 2.5 out of 5 Stars

59% Recommend

59% of reviewersrecommend this product

Rating: 2.4 of 5 stars 2.5 / 5

You've Already Reviewed This Item

PetSafe Automatic Ball Launcher Dog Toy

PetSafe Automatic Ball Launcher Dog Toy

  • Most Helpful Positive Review

    Read All 14 Positive Reviews

    Awesome Worth It

    By SydP on Apr 29, 2020

    Shoots very far, really strong. The 7ft motion sensor works well. Its worth the money for such a strong stable product. My aussie got the concept right away, my dane on the other hand...still figuring it out.

    You liked it! Something went wrong. Please try again later. Report
  • Most Helpful Critical Review

    Read All 35 Critical Reviews

    Received a very used unit

    By Boii on Sep 5, 2021

    Unit came, box had been opened and resealed with a sticker. Still could see the cut in the box where the last person used too long of a knife to open the outer box. Had scratches all over it and was missing balls. As for the product itself. It works, but it's really loud. Both the beeps before it Unit came, box had been opened and resealed with a sticker. Still could see the cut in the box where the last person used too long of a knife to open the outer box. Had scratches all over it and was missing balls. As for the product itself. It works, but it's really loud. Both the beeps before it launches and the launch itself. Gonna take a while for the dog to get used to it, if ever. … more

    You liked it! Something went wrong. Please try again later. Report

49 Reviews

Showing 1-10 of 49 Reviews

  • 2 out of 5 stars

    Quit working

    By on

    My dog loved this thrower It did good but only lasted a few months

    You liked it! Something went wrong. Please try again later. Report
  • 1 out of 5 stars

    Received a very used unit

    By on

    Unit came, box had been opened and resealed with a sticker. Still could see the cut in the box where the last person used too long of a knife to open the outer box. Had scratches all over it and was missing balls. As for the product itself. It works, but it's really loud. Both the beeps before it launches and the launch itself. Gonna take a while for the dog to get used to it, if ever.

    You liked it! Something went wrong. Please try again later. Report
  • 1 out of 5 stars

    not worth it

    By on

    1. Have a 88 lb lab, not afraid of anything. Launcher gives an abrupt noise and it scares a dog not afraid of a commercial lawn mower, weed eater or leaf blower. Not scared of noises until this thing. Won't get near it. 2. Only throws the ball about 10 ft high and 20ft away on highest setting. Disappointed and returning it after 10 mins of use. (Comes with AC power adapter and was plugged in) I don't recommend it.

    You liked it! Something went wrong. Please try again later. Report
  • 1 out of 5 stars

    uuuugggggg

    By on

    Has to be plugged it. I put batteries in it and it wouldn’t work unless plugged in. The sensor did work very well some times it wouldn’t throw even when my dog was behind it

    You liked it! Something went wrong. Please try again later. Report
  • 3 out of 5 stars

    The idea is good, the product is cheap.

    By on

    I like the idea of having something that will throw my dog a ball every time she wants. I just think that this product is very poor in terms of materials used and programming. It is definitely a product that should cost at the most $50.

    You liked it! Something went wrong. Please try again later. Report
  • 1 out of 5 stars

    Feed tray came loose after a few throws.

    By on

    Feed tray came loose after a few throws. Complete disassembly to snap it back in. Feed tray Constantly pops loose and blocks throwing arm. Dog absolutely loved it for about 10 minutes.

    You liked it! Something went wrong. Please try again later. Report
  • 1 out of 5 stars

    Didn't even last a year.

    By on

    Title says it all this product was purchased in September and it's currently the beginning of March it didn't even last a year. In theory this machine is nice. The hardest part will be training your dog to use it properly. Only took me about 2 weeks to reach my Shepard how to use the ball launcher. The launcher will throw the ball pretty far and high but di not last. I would say my dog used this every day for about 45 minutes. So if your dog is energetic and wants to play everyday this product is not for them. I will add there is a one year warranty. I do not know however if they are going to honor it I will be contacting the company and give an update.

    You liked it! Something went wrong. Please try again later. Report
  • 2 out of 5 stars

    Only 50 percent great.

    By on

    Plugged into an electrical outlet the machine works well. In fact, my lab is addicted to it. When she goes outside, she stands in front of the machine waiting for a ball to come flying out. I would like to take it to the dog park but found it does not work on fresh batteries. Too bad.

    You liked it! Something went wrong. Please try again later. Report
  • 1 out of 5 stars

    Don't waste your money.

    By on

    This is a waste of money. It barely throws the ball not even 5 feet. My dog looked at me waiting for something to be "thrown" out for her to chase. It is very loud when it kicks the ball out and scares my dog when it does.

    You liked it! Something went wrong. Please try again later. Report
  • 1 out of 5 stars

    ugh.. wish my dog could get the hang of it

    By on

    I’m not sure if I can return this, but the concept is great, but it makes noises before launching and my dog attacks it thinking it’s time for the ball. And I wanted it mostly for when she is home alone and bored but it only stays on 15 min times. Wouldn’t recommend for the price!

    You liked it! Something went wrong. Please try again later. Report