Customer Reviews

Rating: 4.0 of 5 stars 49 Reviews 49 Reviews 4 out of 5 Stars

86% Recommend

86% of reviewersrecommend this product

Rating: 4.0 of 5 stars 4 / 5

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PetSafe Deluxe In-Ground UltraLight Receiver Collar

PetSafe Deluxe In-Ground UltraLight Receiver Collar

  • Most Helpful Positive Review

    Read All 37 Positive Reviews

    Great collar

    By Ashley on Nov 15, 2021

    Collar is a good price and was on sale when I got it when we moved. The fence and collar system works great for our guy. Even with a thick coat and being a bigger GSD. Keeps him safe & happy

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  • Most Helpful Critical Review

    Read All 12 Critical Reviews

    Waste of money

    By Stacy on Dec 19, 2021

    Doesn’t work at all, the light indicates it should work properly but it doesn’t beep a warning or shock when my dog goes outside of boundaries, my pup got out of our yard and nipped a stranger thanks to this price of garbage

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49 Reviews

Showing 1-10 of 49 Reviews

  • 1 out of 5 stars

    Waste of money

    By on

    Doesn’t work at all, the light indicates it should work properly but it doesn’t beep a warning or shock when my dog goes outside of boundaries, my pup got out of our yard and nipped a stranger thanks to this price of garbage

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  • 5 out of 5 stars

    Great collar

    By on

    Collar is a good price and was on sale when I got it when we moved. The fence and collar system works great for our guy. Even with a thick coat and being a bigger GSD. Keeps him safe & happy

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  • 5 out of 5 stars

    Great service

    By on

    I called chewy to return a pet safe collar I bought due to it not properly working. No questions asked sent me another petsafe collar. Thank you for making my life easier!

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  • 1 out of 5 stars

    My dog developed throat cancer

    By on

    I used PetSafe electronic collars for years, thinking I was protecting our dogs. Little did I know they have been linked to lymphoma and other aggressive cancers that are mysteriously originating directly under the contact points. My beautiful weim Willy developed a cough, and acted as if he had an obstruction in his throat for two days. He had just been to the vet and was given a clean bill of health, so I thought perhaps he had picked up kennel cough. I took him back in, and they determined x-rays were needed. Hours later, they notified me that he had a lesion in his throat the size of a racquetball. It had grown rapidly, and was almost completely obstructing his breathing. We picked him up I used PetSafe electronic collars for years, thinking I was protecting our dogs. Little did I know they have been linked to lymphoma and other aggressive cancers that are mysteriously originating directly under the contact points. My beautiful weim Willy developed a cough, and acted as if he had an obstruction in his throat for two days. He had just been to the vet and was given a clean bill of health, so I thought perhaps he had picked up kennel cough. I took him back in, and they determined x-rays were needed. Hours later, they notified me that he had a lesion in his throat the size of a racquetball. It had grown rapidly, and was almost completely obstructing his breathing. We picked him up and ran him to an emergency veterinary surgeon who prepared us for the worst. He performed a risky intubation and endoscopic assessment. We were hoping something was lodged in his throat, but were told it was extremely aggressive, inoperable cancer originating on his larynx. It had spread over 2/3 of his throat, and was encroaching his nasal passages, esophagus, and chest. Unfortunately, these cancers also do not respond to radiation or chemotherapy. We were unable to even bring him home, as he would only have lived a few short days. We are still in shock and are searching for an explanation. As I was looking at photos, I saw the electronic collar he had worn for 8 years. I had forgotten about it, as we had installed a more suitable fence a year ago. We had been searching for some explanation, and it was like a punch in the stomach. I looked up shock collar throat cancer and found a forum with dozens of dog owners who shared similar stories. People who purchased these collars to protect their dogs have discovered tumors right where the prongs come in contact with the skin... in young dogs, old dogs, regardless of breed, size or stature are finding cancer in otherwise healthy dogs. While this is clearly not definitive scientific evidence, it is certainly enough for any animal lover to start seeking answers. I would hope, being in the pet industry, that you fall into this category. Please devote the necessary resources to studying the effects of these collars on our beloved family members. Our time with them is already too short. … more

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  • 5 out of 5 stars

    thanks to the LADY

    By on

    To the charming LADY that helped me with my order (294132389) I want to say thank you several times over. It was a pleasure to speak to someone over the phone who understood me and I could actually comprehend every word she said. I have never used Chewy before I ordered my in ground fence system. But I shall keep your name at the top of my list now. bob b

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  • 1 out of 5 stars

    DO not waste money on replacement collar

    By on

    The replacement collar does not work. Big waste of money and time.

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  • 1 out of 5 stars

    Not worth it

    By on

    It doesn't work with the system even though it's supposed to now I'm stuck with it.

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  • 5 out of 5 stars

    Great!!!! Keeps them in

    By on

    I’m so glad I invested the purchase of the fence and collars!! Been a true blessing, knowing they are safe at all times and not being so bad and getting out and getting into trouble!! I do have to have it set rather high (4) for they are over 60 lbs. highly recommended!!!!!

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  • 1 out of 5 stars

    Read small print

    By on

    In small print at bottom it says not compatible with wireless fence I bought 2 so I’m stuck with them

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  • 2 out of 5 stars

    Works great then it doesn't

    By on

    Worked for a little over a year then would no longer work. Only under warranty for a year so we are out of luck. Collar part is flimsy and I had to make a stronger one only after a few months. Works good until one day it doesn't.

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