PETSAFE Drinkwell 360 Stainless Steel Cat & Dog Water Fountain, 128-oz - Chewy.com

PetSafe Drinkwell 360 Stainless Steel Cat & Dog Water Fountain, 128-oz

By PetSafe
Rated 3.9138 out of 5 stars
$74.95Chewy Price
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$94.99Chewy Price
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This Item - PetSafe Drinkwell 360 Stainless Steel Cat & Dog Water Fountain, 128-oz
Rated 3.9138 out of 5 stars
1,033
$74.95Chewy Price

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PetSafe Drinkwell 360 Fountain Carbon Replacement Filters, 3 count
Rated 4.6589 out of 5 stars
214
$8.99Chewy Price

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PetSafe Drinkwell Foam Replacement Filters, 2 count
Rated 4.6507 out of 5 stars
209
$5.95Chewy Price

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Total Price: $0.00

About This Item

Details

  • Scratch-resistant stainless steel unit ideal for multiple cats and dogs under 60 pounds.
  • Dishwasher-safe fountain doesn’t contain any pesky nooks or crannies, simplifying cleaning.
  • The free-falling, 360-degree access streams keep water fresh, encouraging pets to drink more without making you constantly refill the bowl.
  • Receiving ramp and adjustable flow control reduce splashing to accommodate the shy and timid furry members of your family.
  • Pet-focused design, human friendly operation: this fountain is easy to assemble and disassemble.

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Instructions

Size

FAQ

Play Video: Learn More About PetSafe From Our Team of Experts
Learn More About PetSafe From Our Team of Experts


About PetSafe

Keeping Pets Happy & Safe Since 1998

PetSafe has helped millions of pet parents care for their pets through every stage and season of life.

US-Based Customer Care

The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.

Healthy Pets, Happy People

PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.

Pick of the Litter

What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!

Skip the Scoop

Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.

Skip the Scoop

Toys, Toys, Toys

PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.

Toys, Toys, Toys

Keep Them Full & Hydrated

Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.

Keep Them Full & Hydrated

Create a Secure Yard

PetSafe products help you safely contain your pets without spending a fortune on new fence construction.

Create a Secure Yard

About PetSafe

PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!

Shop PetSafe

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Price
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Breed SizeLarge Breeds, Giant Breeds, Small Breeds...Small Breeds, Medium Breeds, Large BreedsLarge Breeds, Giant Breeds, Small Breeds, Medium BreedsLarge Breeds, Giant Breeds, Small Breeds...Small Breeds, Extra Small Breeds, Medium Breeds
LifestagePuppy, Kitten, Adult, SeniorAdultPuppy, Kitten, Adult, SeniorPuppy, Kitten, Adult, SeniorAdult
MaterialStainless Steel, MetalCeramicStainless Steel, MetalPlasticStainless Steel, Metal
Bowl & Storage FeatureSpill ProofSpill ProofSpill ProofSpill ProofSpill Proof
Capacity (Max)128-oz115-oz128-oz128-oz60-oz
Assembly RequiredYesNoYesYesYes
CompatibilityPlug-In PowerPlug-In PowerPlug-In Power

Questions & Answers

63 Customer Questions


Does this have an automatic shut off in case the water becomes low so the motor doesn't burn up in the pump? If it doesn't, can the pump burn up?
Answer by ChewyJul 24, 2018
A minimum level of water must be maintained in the fountain in order to keep the pump running properly. The pump will not shut itself off if the water level gets too low. If the pump were to begin to overheat due to a situation like this, though, it will shut itself off. This safety shut-off will typically render the pump inoperable and in need of replacement.

What is the advantage of the stainless steel over the plastic one??
Answer by ChewyJan 25, 2018
The advantage is the stainless steel fountain stays cleaner longer and doesn't attract bacteria as quick.

How long can you leave it running?
Answer by ChewyMay 14, 2018
This fountain is electric powered so the length of use depends on how long it is plugged in for.

Does the fountain splash water on the surrounding floor?
Answer by ChewyAug 06, 2018
This product holds one gallon of water, making it perfect for multi-pet households, and the stainless steel construction resists bacteria and makes cleanup simple. However, it's possible your pet could knock some water out of the fountain to the surrounding area.


ReviewsWrite a Review

3.9
Rated 3.9138 out of 5 stars
1033 Reviews
79%
Would recommend to a friend
1
13.2623
13%
2
8.8093
9%
3
7.938
8%
4
13.2623
13%
5
56.728
57%

1033 Customer Reviews


Filter by reviews that mention

Rated 2 out of 5 stars
By Ellen on Jan 14, 2023

Expensive and dirty

I thought I had done my homework when buying this fountain, but it turns out this gives me never-ending headaches and I will soon be replacing it. First, the clips are hard to use and one of them broke pretty soon after buying it. Second, the sponge that came with it to hold the pump in place started disintegrating and Im convinced it partly lodged into the pump itself because any time I changed the water and turned it on, I would immediately get little particles floating around in the basin. I would have to dump and change the water multiple times waiting for it to finally be clean when I turned it on. Just a nightmare of a fountain, do not recommend.


Rated 4 out of 5 stars
By Sara on Dec 27, 2022

Great for Senior Cat with CKD

I would have given this 4.5 stars if possible. We've had this fountain for 2 years and 4 months and are very happy with it. So much so that we're buying a second one. We haven't had any parts break and it assembles and disassembles easily. Cleaning it is a bit of a pain but not hard. I use the Drinkwell brushes and a pair of small cleaning brushes, but a toothbrush would do just as well. Pros: Cat likes it. He prefers the running water over stagnant. He has chronic kidney disease so he drinks A LOT and this helps him stay hydrated. The trickling water fountain sound can be relaxing if you like that sort of thing. Sturdy and seems well made. Pump is still going strong after 2+ years. Filters are easy to replace. Cons: After about two years we had some rust start on the cone shaped part where the water hits. However, this coincided with a move to a house on well water. It does get white water spots sometimes but soaking in a sink full of water with a bit of dish soap and a slug of vinegar can help. The flow of the fountain is not always consistent (sometimes it's more of a trickle) but I think the vinegar soak helps with this. Sometimes it does splash water onto the floor. I try to keep it on the lowest setting. Also, we are in the habit of checking the water level regularly but the fountain does hum when the water gets below the minimum line. We are getting a second one due to rust on the cone-shaped piece and decided to get the same model because then we will have spare parts to swap out if needed.


Rated 5 out of 5 stars
By catmom on Jan 12, 2023

Great Fountain

Love this Stainless water fountain. So do my cats,they seem to drink longer. Had the plastic one but seemed to need too much frequent cleaning. This one stays cleaner longer and easier to clean. Only complaint is the plastic clips. One broke when I tried to get it back together after cleaning. Maybe they can make a change on that design. Would buy again.


Rated 5 out of 5 stars
By Stephanie on Jan 1, 2023

Going strong years later!

I received this fountain through someone else who no longer had a need for it. It looked "like new" and came with everything as if it was - even had some filters to go with it. I've been using this fountain going on 4 years now. My pets - one dog and two cats - love it! It has increased the amount of water they drink which is a huge plus since one of my cats has a history of crystals in his bladder so he is on a 3/4 wet/ 1/4 dry diet already - having him drink more water helps even more. I stopped using the filters for this fountain since they were encased in plastic and did not impact the performance of moving water up and out. The plastic isn't recyclable and the filters cost extra money that I found to not be necessary. The fountain is cleaned every 2-4 weeks with every single piece taken apart - including the pump. There was a time when I thought my pump died early but then I came across a post online in which someone recommended to take the pump apart and clean it to bring it back to life. So for several years, the routine was to pop off the grill section of the pump (where the water flows in), remove the piece that covers the spinning blades, and remove the piece that is on the other side of the pump where the power cable connects - then clean everything. This had kept the pump running up until yesterday. I thought this time the pump had really died as the usual cleaning routine did not revive it. However, while searching for the replacement pump here on Chewy, I saw an image that showed the pieces of the pump removed with text "easy to clean." This image showed that the magnetic cylinder with the three white blades could be removed and cleaned! I had no idea! Figured it was worth a shot so I pulled it out and saw a layer of gunk around the magnetic piece and inside the hole it sat. After cleaning that section, the pump was put back together and IT WORKED! My pets were eager to use the fountain again now that it was working. For the health of your pets and the pump, PLEASE take it apart and clean it thoroughly. You can reference the Drinkwell 360 replacement pump image here on Chewy to see all the pieces that can be removed. You may find the pump comes back to life! It may not be a solution that works for everyone, but it's definitely worth trying.


Rated 1 out of 5 stars
By Kat123 on Dec 10, 2022

Horrible and unsanitary

I would not recommend this fountain at all. It comes with 3 black plastic prongs to hold the middle part in place. One of mine broke a week into me having the fountain. There’s also no pressure pushing the water in the filter meant to remove dirt and hair, so there’s just dirty water sitting there if you don’t clean and replace it daily, which defeats the whole purpose of having the fountain. It’s also huge and a hassle to transport and clean. I will not buy this overly priced fountain again. Most other ones are much cheaper and do a much better job.


Rated 1 out of 5 stars
By Ashley on Dec 16, 2022

Lasted Only 4 Months

For the price, this is absolute garbage. I've owned multiple water fountains and decided to switch to a larger one for a multi-cat household. It's a pain to clean due to its size but I swear to god, this fountain gets dirty faster than a plastic fountain. Ultimately, the pump crapped out on me 4 months into owning the fountain which is laughable. I saw the other reviews with the same situation and figured they were one-offs but nope... apparently not.


Rated 5 out of 5 stars
By Diana on Jan 20, 2023

Drinkwell Water Fountain

We have 2 cats and they both drink out of the fountain. The sound of the water attracks them to the fountain. I love this fountain, I don't need to worry about the bowl being empty. A friend recommended this to me and I am so thankful.


Rated 5 out of 5 stars
By Alwaysonfactory on Nov 13, 2022

This fountain makes me and my cat happy

I love this fountain. It is easy to clean using a nice new toothbrush and the small round brush made by the manufacturer. It holds a large quantity of water which is a great asset. I have had mine for almost 2 years and it is still like new. Stainless steel is better than plastic for preventing cat chin pimples. My cat loves it and no longer licks the sinks, the tub and the faucet aerators. I solved the problem of the black clips not holding the components together very well by using pieces of scotch tape to hold them on. A very easy solution and it works! This little thing should not prevent you from buying it! It is one of the best things I have for my cat.


Rated 5 out of 5 stars
By momo on Jan 12, 2023

Happy pets

Bought this in 2020. We have been very happy with it. 2 cats and one dog share this. I change the filter every 2 weeks. I clean it when I change the filter. The stainless steel cleans very well.


Rated 1 out of 5 stars
By Vanessa on Dec 20, 2022

Awful, look elsewhere

The clips don't fit and it's extremely aggravating to put this together because of that. And It needs to be cleaned every two or three days, so you basically have to wrestle with this cheap thing 3-4 times per week. I want to return it. Awful.