Customer Reviews

Rating: 2.9 of 5 stars 119 Reviews 119 Reviews 3 out of 5 Stars

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60% of reviewersrecommend this product

Rating: 2.9 of 5 stars 3 / 5

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PetSafe Drinkwell Butterfly Plastic Dog & Cat Fountain

PetSafe Drinkwell Butterfly Plastic Dog & Cat Fountain

  • Most Helpful Positive Review

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    Cat Fountain Review

    By Teaser on Dec 15, 2021

    I like the cat fountain and it is very well put together. It works well and the water has a filter to help with the taste. The only problem I have is my cat is afraid of it. I have shown him it is just water and he will taste it, but won't go back and drink from it. I hope he gets used to it soon I like the cat fountain and it is very well put together. It works well and the water has a filter to help with the taste. The only problem I have is my cat is afraid of it. I have shown him it is just water and he will taste it, but won't go back and drink from it. I hope he gets used to it soon because I am afraid he won't drink enough water. I do have additional water in the bathroom because I don't want him not to have any water at all. Thank you. … more

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  • Most Helpful Critical Review

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    poor design but works great!

    By Donna on Apr 23, 2022

    It works great! The downfalls are if it is not PERFECTLY level water will seep out because the tray is constantly FULL to the brim and it is very difficult to refill. It is very difficult to refill when it needs more water because of the small slot going into the main reservoir. You have to unplug It works great! The downfalls are if it is not PERFECTLY level water will seep out because the tray is constantly FULL to the brim and it is very difficult to refill. It is very difficult to refill when it needs more water because of the small slot going into the main reservoir. You have to unplug it and pour water in very slowly which is time consuming. I find if I pour it directly down the center hole where the butterfly goes (I do not have the butterfly on as my cats prefer drinking water without the butterfly in the way) It is easier to refill. My opinion to the manufacturer/designer is the top tray should be deeper and empty a little bit quicker. I just bought a year’s worth of filters so I have to put up with this poor design until those are gone. I just have to be more diligent cleaning up the water underneath the bowl or find a way to elevate it so the water that slops down the side can dry. I discovered a small amount of water damage were water pooled underneath the bowl and sat for a few days until I refilled the bowl and saw the water … more

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