Keeping Pets Happy & Safe Since 1998
PetSafe has helped millions of pet parents care for their pets through every stage and season of life.
US-Based Customer Care
The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.
Healthy Pets, Happy People
PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.
Pick of the Litter
What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!
Skip the Scoop
Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.
Toys, Toys, Toys
PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.
Keep Them Full & Hydrated
Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.
Create a Secure Yard
PetSafe products help you safely contain your pets without spending a fortune on new fence construction.
PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!
I got this for a blind peahen who navigates to her water by sound. I wanted a ceramic waterer to make it too heavy for her to simply tip the thing if she stepped on it, and this sadly isn't heavy enough. I do still fear it would tip but peafowl are not small birds so that was a shot in the dark. However I hear the water run and not the pump! It also holds plenty of water and has kept it clean despite her kicking in feathers.
My elder dog likes it. My small granddog uses it. Now, I need my cat to get on board. SHE was the one I thought would lean towards the moving water fountain, first. I love the sound. The color and shape ceramic bowl, is aesthetically pleasing. Easy to clean.
I really like this water basin. Kitty loves drink from it. He went to it right away. It keeps his water fresh and I think he is drinking more water. Only issue it is very noisy to the point I am looking to modify it with stones or something to subdue the trickle of water.
I bought this unit believing the weight of this one would prevent my cat from disassembling it. This one also is subjected to the center piece being pulled out of the dish, and the pump then pumping all the water over the side and onto the floor. Additionally, the shape of the spout on the center piece causes the water to drop into the water below, causing a constant babbling brook sound If they shortened the spouts to allow the water to flow instead of drop, and some form of locking the center piece in place,, this would be a much better product.
Looks good, works well, but it sounds like there's a constant leak in the house. It's not even an ambient, background sort of trickle--this is a full-blown stream. Even if I could get used to it, only 1 out of 2 cats will go near it.
The Drinkwell Pagoda Fountain is perfect for our Maine Coon cat as he loves running water. I owned the same fountain in white 7 years ago but dropped & broke it while cleaning it. It was a quite perfect fountain. I purchased the Himalayan Blue & absolutely love the color! The fountain & pump are easy to maintain. We clean the fountain with vinegar & the pump we clean with a soapy toothbrush. It is also easy to put back together. The motor is quite & creates a good flow. We noticed a huge difference in the new fountain. The pagoda tower is not as wide at the base & does not fill the depressed area outline in the center bottom. In our first fountain the water ran out the side spouts hitting the wider tower base sides with water flowing quietly & smoothly into the base bowl. The new fountain tower is narrower at the base so the water coming out the spouts does not hit the sides of the tower so the water drops directly into the bowl below causing a loud splashing sound. Just Too Loud! I’d give a 5-Star rating if it wasn’t so loud.
Well I've had one of these fountains before and they work great and I love the sound of the water flowing. It has a charcoal filter so my kitties are sure to get a clean drink of water. But one thing you have to do before putting the charcoal filter in is rinse it under water to get rid of the excess charcoal dust. I'm not sure what happened to my other one? I think it got lost in a move? That original one I had I never had a problem with so I definitely would recommend it to anyone.
My cat only likes drinking from the sink, so I’ve been hunting for a good fountain that holds a lot of water. This one is the perfect shape and good weight so he doesn’t push it off the counter. I flushed the filter, cleaned all the pieces, and got it assembled, filled and started easy enough. I couldn’t sleep with it running in the next room - it’s as loud as a tub faucet no matter how much or little water I put in. Then I noticed mold or scum or something built up in multiple places in the spout and bowl after being set up and running for less than 24 hours. Returning.
Super heavy and clunky. Insanely loud. The carbon filters are ABSOLUTELY DISGUSTING- no matter how long I rinse them, they get moldy and slimy within a couple days. It's an $80 nightmare. I highly regret this purchase.
There were two issues: 1) By design, the water has a long drop off the top which makes A LOT of noise and was too aggressive for my kitty to appreciate and use. I am desperately trying to find two 5" plates to secure one of each against each spout lip area so that it is able to work more quietly and serenely 2) The charcoal filter refused to be sufficiently flushed to avoid dumping carbon into the bowl, but that was not an issue for me because I only use filtered water anyway. I don't think that having to replace it every 2-4 weeks is a reasonable nor cost effective design either.