Electronic SmartDoor gives your pet a key to the house so he can come and go as he pleases. Using radio-frequency technology, the SmartDoor reads the unique signal of a SmartKey worn on your pet’s collar and triggers the battery power-driven flap to unlock. When the SmartDoor no longer senses your pet’s SmartKey, the flap automatically locks back into place. The SmartDoor can detect up to five programmed SmartKeys and also operates in two other modes: fully locked mode and unlocked mode. Locked mode does not allow entry or exit for any pet and unlocked mode allows entry and exit for all pets.
Easily program up to 5 SmartKeys with a touch of a button
Uses 4 D-cell batteries (not included)
Energy-efficient, insulated flap with UV sun protection
We have MinPins and this is their first doggie door. We have the ID tags that will open it, and put them on their collars, but they are so thick & heavy, that we stopped using them, and just leave the door open all the time. Hubby complains that it's drafty but I don't think it's a huge problem. MinPins were afraid of it at first, but with treats & regular training, they started using it independently after a few days. (They are old & one of them is blind, so it was quite a feat teaching them!) The thing does eat batteries... takes 4 D batteries and yes I think we change them out every 3 months.
don’t buy this
on Sep 19, 2019
I purchased this dog door when we bought a new home last October. It lasted 9 months and then the dog door broke off, when I say broke off I mean fully came off. I had to junk it and So I bought a new one thinking maybe it’s just a fluke. Now here I am with another dog door which sounds like it’s about to break every time it locks. It comes off the tracks and I just had to fix it because it got stuck lopsided in the lock position. This door is not worth it at all. I mean honestly it’s lifespan gets shorter and shorter first 9 months and now at 2 months it’s acting up again! Looks like I’ll have to hunt for a new one.
Works as described -- all good after 3 months
on Aug 29, 2019
We bought this before adopting a kitten, to allow the dog access to the backyard but hoping to keep the cat indoors. Installation too a few hours (I had to modify the exterior door because the panel in which I cut the hole was too thin for this dog door), but the directions were clear. I bought rechargable D batteries and they last about 6 weeks. The dog learned how to use it in a couple of days. The loud clack when it unlocks does startle the cat, but she's starting to become more curious so we'll see how that goes. The only issue is with the sensitivity. It seems different for inside vs. outside. The dog will stand right outside the door and I'll turn up the sensitivity so it opens. But thatWe bought this before adopting a kitten, to allow the dog access to the backyard but hoping to keep the cat indoors. Installation too a few hours (I had to modify the exterior door because the panel in which I cut the hole was too thin for this dog door), but the directions were clear. I bought rechargable D batteries and they last about 6 weeks. The dog learned how to use it in a couple of days. The loud clack when it unlocks does startle the cat, but she's starting to become more curious so we'll see how that goes. The only issue is with the sensitivity. It seems different for inside vs. outside. The dog will stand right outside the door and I'll turn up the sensitivity so it opens. But that makes it very sensitive when the dog is inside, so the door is regularly unlocking and locking. Turning down the sensitivity leaves the dog stranded outside. But the batteries seem to be able to handle this, and the locking mechanism is still working as it should. Overall this seems to be a pretty good product, and definitely a value.… more
on Sep 10, 2019
Just got the door installed yesterday. Installation was pretty easy, cut the hole and put it in there. This is the 2nd doggy door I've had. As of right now, my dog is scared to death of the locking and unlocking of the door which is preventing her from going anywhere near it, which of course is defeating the purpose of a doggy door. She just barks at it like an intruder is coming in and startles me. I'm hoping she will eventually get use to it.
on Aug 25, 2019
Was not aware that installer would have to saw through the actual stucco on exterior wall of house. For anyone with cats, I recommend against buying this! With the remote triggers on dogs collar, it takes too long to activate, and MUCH to long to relock after entry or exit. Cats figured out within minutes, they can follow dogs with no problem. I have had this for several months but have to keep it inactive. So, it's like not having a dog door at all. I just kick myself for buying it and it would cost hundreds to remove and repair exterior of the house.
So far, so good!
on Aug 28, 2019
The biggest hurdle was training our old dogs to use this door. But, so far so good. My one concern is the SmartKey. You don't screw very far when putting in the battery and the batteries fell out of both of our SmartKeys the first day...even with our moderately active dogs. I called the Chewy customer service line and they gave me a tip for getting the battery door to stay in place. I just tried it yesterday, so time will tell.
Be carful what you buy
on Jul 21, 2019
I bought this door under the premises it would open the door so my 2 dogs could go in and out. The door activation is only locked open. My larger dog 75lbs can use it but the smaller dog 12lbs cannot
If you intend to install it in your wall
on May 29, 2019
If you want to install this in your wall, MAKE SURE YOU MEASURE YOUR STUDS FIRST. Most houses are built with 14 inches in between studs and this door is 15.5 inches wide so it will not fit. I had already cut my drywall out and the door doesn't fit so I had to return it and try to find a door that will fit the dimensions of my wall. The good thing is that Chewy's customer service made it incredibly easy to return.
Dont bother purchasing
on Jul 2, 2019
Installed the door and within three months of use the entire door portion of the smart door had broken off at the cheaply made plastic hinges inside the smart door housing.
on Jul 18, 2019
I have 5 dogs that all go out at different intervals so I am very glad I have this door.