Customer Reviews

Rating: 3.6 of 5 stars 88 Reviews 88 Reviews 3.6 out of 5 Stars

74% Recommend

74% of reviewersrecommend this product

Rating: 3.6 of 5 stars 3.6 / 5

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PetSafe Electronic SmartDoor

PetSafe Electronic SmartDoor

  • Most Helpful Positive Review

    Read All 56 Positive Reviews

    Excellent for price

    By shay on Oct 14, 2020

    We bought this dog door for our German Shepard pup. We love the door and are working on training our pup to independently use the door without us present. We are currently using the neck fob and the automated system. The only down side is the door makes a lot of noise on this setting. Even in the other We bought this dog door for our German Shepard pup. We love the door and are working on training our pup to independently use the door without us present. We are currently using the neck fob and the automated system. The only down side is the door makes a lot of noise on this setting. Even in the other room, the door gets set off by the fob on his collar and triggers it to unlock which is loud. Sometimes scaring the pup. … more

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  • Most Helpful Critical Review

    Read All 32 Critical Reviews

    Does not work 99% of the time

    By ZoeMax on Feb 17, 2021

    I bought this door because I have two dogs and two cats and I wanted the dogs to be able to go outside anytime and I didn’t want the cats getting out. The door worked well for about two months and then we were changing the batteries in it every two weeks. Now the door is not working at all on the automatic I bought this door because I have two dogs and two cats and I wanted the dogs to be able to go outside anytime and I didn’t want the cats getting out. The door worked well for about two months and then we were changing the batteries in it every two weeks. Now the door is not working at all on the automatic setting it has to be unlocked. … more

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