Customer Reviews

Rating: 2.9 of 5 stars 24 Reviews 24 Reviews 2.9 out of 5 Stars

62% Recommend

62% of reviewersrecommend this product

Rating: 2.9 of 5 stars 2.9 / 5

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PetSafe Electronic SmartKey for SmartDoor

PetSafe Electronic SmartKey for SmartDoor

  • Most Helpful Positive Review

    Read All 10 Positive Reviews

    Doggie door

    By Betty on Jan 13, 2021

    Works great but once in a while it has to be reset.

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  • Most Helpful Critical Review

    Read All 14 Critical Reviews

    I feel these are too bulky.

    By EmQueensland on Jan 19, 2021

    I've seen plenty of RFID tags that are more streamlined and smaller. For a smaller dog and a puppy, this is bulky and annoying on their neck.

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24 Reviews

Showing 1-10 of 24 Reviews

  • 2 out of 5 stars

    I feel these are too bulky.

    By on

    I've seen plenty of RFID tags that are more streamlined and smaller. For a smaller dog and a puppy, this is bulky and annoying on their neck.

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  • 4 out of 5 stars

    Doggie door

    By on

    Works great but once in a while it has to be reset.

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  • 1 out of 5 stars

    broken color

    By on

    I ordered the door awhile ago. Installed the door, putting a big hole in our door and one of the smart key won’t work. Been waiting for replacement key so we can use the door. We bought the door so our kittens would not go out. Now one of them keeps getting out. So we have to lock the door all the time and the dogs will Pee in the house because they have been trained to use the doggie door. Now I am out a couple hundred dollars and can’t have the doggie door open. Yes I can buy another door but we have already invested in this one and don’t want our kitten to get hurt.

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  • 2 out of 5 stars

    Too heavy for my little MinPins to wear

    By on

    It's so bulky and heavy that even though we got 2 for our MinPins, we never use them. Luckily we haven't had any unwanted visitors, since we leave the door unlocked all the time.

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  • 3 out of 5 stars

    They are great!!

    By on

    They are great, but you could make them a little smaller. They are pretty big especially for little dogs.

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  • 5 out of 5 stars

    Dog door key

    By on

    Easy to set up on door dog lost his regular one from collar ordered it from chewy had it in mail box next day

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  • 1 out of 5 stars

    Key battery failed

    By on

    We love the doggie door. Unfortunately the second key came with a bad battery.

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  • 1 out of 5 stars

    Not what I thought

    By on

    When buying doggy door these popped up so I thought they were the same as what came with door. But they are bigger. I have small dogs

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  • 1 out of 5 stars

    Falls off too easily and gets lost

    By on

    Have 2 of these. They both have came off multiple times and now are lost. They need better rings to secure them

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  • 3 out of 5 stars

    Battery lock

    By on

    The battery does not lock in very easy puppies have lost two . Have to silicon it in to make sure the puppies don't get locked in or out.

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