Keeping Pets Happy & Safe Since 1998
PetSafe has helped millions of pet parents care for their pets through every stage and season of life.
US-Based Customer Care
The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.
Healthy Pets, Happy People
PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.
Pick of the Litter
What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!
Skip the Scoop
Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.
Toys, Toys, Toys
PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.
Keep Them Full & Hydrated
Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.
Create a Secure Yard
PetSafe products help you safely contain your pets without spending a fortune on new fence construction.
PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!
Received on Saturday, tried it on before we were leaving to take the dogs with us, WAY TOO BIG! Her neck measures at 17 loosely, so we got lg because it was stated 13 inches to 20, and even adjusted all the way she swims in it. How do we send back for a refund? We have the same collar purchased years ago for our older lab and it fit him fine.
We have two collies and a pittie, so martingale collars are the way to go to ensure they don't slip their collar. I measured my pittie and ordered a large, even with the smallest adjustment he was swimming in it. Bought a medium and it's perfect. I like the little tab to put their ID tag, but when two of the dogs were rough housing that tab was pulled off the collar. Thankfully no one swallowed anything, and after that we removed their collars before playtime. The buckle makes that easy to do, and keeps the collars dry as the dogs just love to slobber on one another's heads and necks. Ew. But at least they're happy!
I found this collar to be a big improvement over the Martingale version I purchased more than decade ago. All the materials are unquestionably superior, the revised design of the new snap buckle makes it much easier to put on and take off from my Scottish Terrier and the dog definitely seems to find the collar more comfortable once I figured out how to adjust it! In addition the price is definitely right!
I bought this collar without reading the reviews; my mistake. The large size, listed both on the website and the attached product tag said this was for neck sizes 13-20 inches. My dog's 17" neck should have been perfect but even on the smallest adjustment, this collar was way too large. I have now ordered the medium, which should be too small by their measures and will see how that goes. I will report back after that arrives and we test it. Construction quality seems OK.
I needed a martingale collar for a size 13" neck, so I ordered a medium (11" - 15") according to the sizing chart. However the smallest the collar would adjust down to was 13" PLUS the 1" buckle, making the collar too loose. CHEWY kindly refunded and I reordered a SMALL.
I have ordered a few of these in small and medium. Small is bit too snug and medium is too large. I worked at Premier Pet Products years ago and love these collars. Premier has since gone by the wayside. Wish the s collar fit correctly for my terrier mix.
I'd never used a Martingale collar before, but the shelter we adopted our pup from required it. I was hesitant at first, but it is working great for our energetic little guy. Excellent value for the cost.
Love the product however, the size chart is definitely not correct. I got a large bc that’s what I was supposed to get for his size but nope. It literally hangs off of him, it does still work for walks and what not though bc he is a puller so it tightens enough on him.
Very mid-sized! My dog is a terrier/chihuahua mix and always wears a medium. This collar is twice too big. I’m having hard time figuring out the return process.
I purchased one of these a couple years ago for 1 dog. Love it. This 1, not so much. The collar is of thin, cheap material that could cut into a dog's neck if it pulled. Also, this thing is HUGE. My dog's neck is 13 inches. This thing almost hangs to the floor, and yes, I do know these collars work. Just disappointed. This is the 2nd collar that I've gotten in past month and neither of them are what they say that they are.