Love the product, took about a week to get my cat to use it. Much easier than scooping everyday, no dusty litter. I have 1 cat and I have to change the pan every 7 or 8 days, so it's a little expensive, but I really like the product.
We have had ours for several months and it is great! Solid waste does get stuck in the rakes and the refills are expensive, but it is still better than scooping the litter every few days. I just started to scoop the solid waste out of the holding compartment when the smell starts getting bad (between two-three weeks) and remixing the litter around. I’ve gotten an extra week so far. I have yet to get through a whole month and we only have one cat. I am going to try buying the 2 pack litter bags and see if just replacing the litter rather than the entire box helps save me more money.
I really like this and overall a great purchase. I have owned for 21 months. However it squeaks when it rolls back only.. I tried wd40 no luck..
I have the version just before this one. I’ve had this box for about 5 years. I plan on buying another. First things first, I have three cats, and HATE scooping litter. It was the only reason I was so hesitant about getting a cat again. It’s the bane of my existence. I change the tray once a week, sometimes sooner, but the auto delivery option for the tray refills provided by Chewy is amazing - especially considering the local pet stores are more expensive and often don’t have the three packs. The box works great for all three cats. When I first got the box, they did need time to adjust and it was little scary for them when the motor first ran to clean up, but fear eventually turned into curiosity, and curiosity turned into normality. It helps when you keep their old box and slowly transition to the new box, like keep moving the boxes closer and closer together, put some of the new litter in the old box, and even throw a poo from the old box into the new one. Cats are weird sometimes but they love structure and all my guys have really appreciated a clean box every time they need to go. Once they’ve really been given time to adjust to it, they treat it no differently than a normal box. We don’t get smells until about week into a tray - but I expect that considering we only have 1 box currently and we really should have 3 (one for each cat). We can usually start to smell it towards the end of the week when a cat goes in to stir the smells up. Our blind cat will tend to spend more time trying to “clean the walls” so that’s our first indicator it’s ready for a new tray. We also have a cat that will angry pee on stuff if it’s not cleaned religiously. He demands a clean box - every time. He joined the family as a kitten so he’s always been use to the box as it’s the only box he’s ever had but now he acts extremely entitled about his litter. He wants it clean every time which is what the box does. I also clean the actual box once a month because cats aren’t perfect and sometimes pee on the walls. Gotta clean the walls every so often if you’re serious about no smells. I assume that this may be where some of the other commenters smell issues come from even if they’re changing the tray more frequently. The liter does track all over the place, but I found a large, sturdy litter mat and it’s significantly reduced the tracking. The mat gets vacuumed out every week because again - if you’re serious about no smells, you gotta work for it regardless of what kind of box you have. I’ve set the cleaning delay to the longest cycle option. Sometimes, my cats are lazy and won’t cover their poo so sometimes it will get stuck to the rake and that’s never fun to clean up. Keeping it on the longer cycle allows poo to dry out just a little longer to help prevent poopy rakes. I’ve never had an issue with the function. Super easy cleanup. It is a little more bulky than normal boxes so it takes up a larger foot print than other boxes, but if you’re creative enough, you’ll be fine.
My cat won't use the litter box. I followed all directions, but she won't use it. She gets in but won't use it.