Customer Reviews

Rating: 3.6 of 5 stars 20 Reviews 20 Reviews 3.7 out of 5 Stars

65% Recommend

65% of reviewersrecommend this product

Rating: 3.6 of 5 stars 3.7 / 5

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PetSafe Smart Feed 2.0 Wifi-Enabled Automatic Dog & Cat Feeder

PetSafe Smart Feed 2.0 Wifi-Enabled Automatic Dog & Cat Feeder

  • Most Helpful Positive Review

    Read All 13 Positive Reviews

    So far so good

    By ChrisB on Feb 24, 2021

    The only thing holding this review back from 5 stars is a longevity test. In the short term (a few weeks), it's been great. Easy to set up, fill, clean, and the alerts to my phone are great, plus the ability to give remote "treats" is awesome. If this lasts a few years with zero issues (due to the The only thing holding this review back from 5 stars is a longevity test. In the short term (a few weeks), it's been great. Easy to set up, fill, clean, and the alerts to my phone are great, plus the ability to give remote "treats" is awesome. If this lasts a few years with zero issues (due to the price) it will definitely be a 5 star product! … more

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  • Most Helpful Critical Review

    Read All 7 Critical Reviews

    Buyer beware

    By tbc7777 on Nov 27, 2020

    I just purchased an old school battery operated feeder. I’ve had two smartfeeders now, this one being my last. This feeder is just not reliable. It’s always going offline and it’s hit or miss if it still dispenses food, even though it says it will, when offline. I also received an email that due I just purchased an old school battery operated feeder. I’ve had two smartfeeders now, this one being my last. This feeder is just not reliable. It’s always going offline and it’s hit or miss if it still dispenses food, even though it says it will, when offline. I also received an email that due to some outage it is offline. Bottom-line, it’s always offline and NOT reliable. I cannot trust this food to feed my cat when I’m away so I’m going back to the old school battery operated one that has never failed me! … more

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20 Reviews

Showing 1-10 of 20 Reviews

  • 4 out of 5 stars

    So far so good

    By on

    The only thing holding this review back from 5 stars is a longevity test. In the short term (a few weeks), it's been great. Easy to set up, fill, clean, and the alerts to my phone are great, plus the ability to give remote "treats" is awesome. If this lasts a few years with zero issues (due to the price) it will definitely be a 5 star product!

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  • 1 out of 5 stars

    broken in 1 month

    By on

    I haven’t had this thing very long, maybe 2 months and it no longer works!!! Don’t waste your money!! This company makes junk!!

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  • 5 out of 5 stars

    The best pet feeder

    By on

    I love PetSafe SmatFeed I love you always now when to add food because it is low it let's me no when the feeder is low are out of food it the best.

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  • 5 out of 5 stars

    The best app feeder!

    By on

    I’ve tried a few feeders and this one is honestly the best. It’s the closest to actual portions and consistent portions. You can set a schedule or feed anytime via app. Easy to connect multiple feeders from same app. Easy app to navigate, easy to take apart to clean. Great customer service. I really can’t say enough. I bought one of these feeders a year ago when I adopted a second cat and bought a second after our PetNet failed in 2020 (don’t get me started). I love this brand and this feeder! Only con is your time options for scheduled feeds are in 15 min increments. Would be cool if you could choose down to the minute, but that’s pretty minor imo

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  • 4 out of 5 stars

    Great for timed feedings

    By on Top 250 Contributor

    I ordered this and the water bowl in preparation for a post-pandemic world. My pup eats three times a day. For the two days a weeks she’ll be home when I’m not, I decided to try this automatic feeder. So far I’m happy. The amounts are approximate and the smallest is a “snack” at 1/8 of a cup and can be adjusted depending on your animal’s needs. The feeder is increments of in 1/8, 1/4, 5/8, 1/2, etc. cups. I can control the feeder via my phone’s app. It lets me know when the feeder is offline and when it switched to battery power. It also lets me know when my pup has been feed. I can set a timer for regular feedings or do something on demand. Also, there is a slow feeder option. An extra I ordered this and the water bowl in preparation for a post-pandemic world. My pup eats three times a day. For the two days a weeks she’ll be home when I’m not, I decided to try this automatic feeder. So far I’m happy. The amounts are approximate and the smallest is a “snack” at 1/8 of a cup and can be adjusted depending on your animal’s needs. The feeder is increments of in 1/8, 1/4, 5/8, 1/2, etc. cups. I can control the feeder via my phone’s app. It lets me know when the feeder is offline and when it switched to battery power. It also lets me know when my pup has been feed. I can set a timer for regular feedings or do something on demand. Also, there is a slow feeder option. An extra bonus is that my dog some time things this is one of her puzzle or enrichment feeder and she tries to figure out how to make it work. … more

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  • 5 out of 5 stars

    Best money spent!!

    By on

    We bought this feeder even though it was so expensive. A couple selling points were the battery back up power, the holding capacity for food, and how it hooks up to your phone for setting the times. We buy vet recommended food for our cats which is extremely expensive and our dog constantly would eat it out of the manual feeder we had. This feeder is worth every penny! It’s already saved us so much money (our cat food is $70/16lbs) and we haven’t had to buy more cat food in two weeks which is the normal time frame we’d have to buy more. Our dog isn’t as fat lol and our cats love it!! Can not be more happy with this feeder!!!!!! 10/10 would recommend!!

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  • 5 out of 5 stars

    Have had for 2 years and love it.

    By on

    I have had this feeder for two years and love it. It is a lifesaver and I get to sleep in past 5 am! The app is easy to use and is always reliable and dispenses food when it is scheduled. We also have it synced with our Alexa too for easy dispensing. Just a reminder you will need a 2.4ghz wireless router connection for it to connect to the wifi, it will not work with 5ghz network alone. Many smart devices rely on a 2.4ghz connection.

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  • 2 out of 5 stars

    Buyer beware

    By on

    I just purchased an old school battery operated feeder. I’ve had two smartfeeders now, this one being my last. This feeder is just not reliable. It’s always going offline and it’s hit or miss if it still dispenses food, even though it says it will, when offline. I also received an email that due to some outage it is offline. Bottom-line, it’s always offline and NOT reliable. I cannot trust this food to feed my cat when I’m away so I’m going back to the old school battery operated one that has never failed me!

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  • 5 out of 5 stars

    very happy with this feeder!

    By on

    I just bought this pet feeder and am incredibly pleased with how easy it was to set up and use right away. The food took two tries to come out but now works on the spot. I like how you can set a time for everyday use or just use the feeder on the spot. Connected quickly and works very well! I’m very happy with this purchase!!

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  • 2 out of 5 stars

    cheap stainless steel bowl

    By on

    First impressions..... not worth it Very cheap stainless steel bowl, for paying 170. And the conveyor belt thing is hard to clean/dry. All the wires inside are all exposed.

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