PetSafe Smart Feed Automatic Pet Feeder for iPhone & Android, 12-meal

We leave a lot on the weekends and go out of town camping. This gives me piece of mind they are fed at a consistent time. I can still lock up my house and set my alarms without giving out a key to a friend or the friend setting off my house alarm just to get in and feed my cats. It also holds a lot of food which is great for longer trips away from the house.

The first broke after four months of use. It refused to find the WiFi network anymore, no matter how many times I rebooted. Its replacement broke after two weeks, and this one started off by dispensing ALL of the food; when I went over to turn it off it was very hot to the touch, as though it could have caught fire had I not been there. The third one died after nine months of use, with the same symptoms as the first time. Hopefully their 2.0 version has fixed these glitches, because it’s much too expensive of an item to have these issues be common!

I’ve been wanting an automatic feeder for a long time, but didn’t want to waste money on one that wouldn’t be worth it in the long run. This feeder is a great investment. It was so easy to set up and the scheduled feedings always come out right on time at the right serving size. It is a little bit loud since the bowl is stainless steel, but my cat has quickly moved past the fearful stage and now she gets super excited when she hears the food hit the bowl. It’s worked amazingly so far and gives me great peace of mind that I can feed my cat from wherever I am.

We purchased this feeder to replace our current automatic feeder for our adopted kitty. She's highly food motivated and is certain to remind us throughout the day not to forget to feed her. We decided to get a feeder to ensure she'd get her food on-time each day and keep the begging to a minimum. Well, she had the other feed hacked in a few short days by laying on her back and reaching her arm way up into the old feeder and knocking kibble free from the dispenser turning it into her new and improved on-demand vending machine. This feeder solves our smart and always hungry kitty. It was easy to set up and the app is super simple to manage. We also really like the slow feed option as the old feed We purchased this feeder to replace our current automatic feeder for our adopted kitty. She's highly food motivated and is certain to remind us throughout the day not to forget to feed her. We decided to get a feeder to ensure she'd get her food on-time each day and keep the begging to a minimum. Well, she had the other feed hacked in a few short days by laying on her back and reaching her arm way up into the old feeder and knocking kibble free from the dispenser turning it into her new and improved on-demand vending machine. This feeder solves our smart and always hungry kitty. It was easy to set up and the app is super simple to manage. We also really like the slow feed option as the old feed didn't have it and she'd inhale her food so fast, she'd often throw up her meal. It is on the expensive side, but solves all of our problems with the old feeder. … more

I really loved that it was WiFi and I could dispense food myself or put a schedule. In our home, we pay for the fastest internet and yet it would disconnect a lot. Overtime I found it difficult to find items to reset, eventually I broke the rest button. I can’t tell but no matter what I use if doesn’t reset. I emailed pet safe if this was fixable or should I trash it? And this is what they emailed me: “Hello , , Your feedback is the single most important driver of change in our company. From one pet lover to another, we value your opinion and want to better serve you. Can you take 2 minutes to rate your call today with your customer service specialist? ​ Thank you! The PetSafeTeam.” So I really loved that it was WiFi and I could dispense food myself or put a schedule. In our home, we pay for the fastest internet and yet it would disconnect a lot. Overtime I found it difficult to find items to reset, eventually I broke the rest button. I can’t tell but no matter what I use if doesn’t reset. I emailed pet safe if this was fixable or should I trash it? And this is what they emailed me: “Hello , , Your feedback is the single most important driver of change in our company. From one pet lover to another, we value your opinion and want to better serve you. Can you take 2 minutes to rate your call today with your customer service specialist? ​ Thank you! The PetSafeTeam.” So I didn’t provide feedback. I asked a question so I take it they are telling me to trash it. I paid $185 or $195 not including tax. … more

I had no issues setting it up and it works great. I didn't like the metal bowl that much and it turned out I had a glass bowl that was the same size and it fit perfectly. My cats were a little apprehensive at first, but now when they hear the food drop they know it is there.

The machine works great- in that I can easily schedule and monitor feedings remotely. The bad news is that the cat won’t eat from it. When I walk in the door, all the food is still in the bowl. If I move the food into a different bowl at a distance from the machine, she eats it up. When I transport the food back to the bowl with the machine, she won’t eat it. If I’m standing there and use her typical bowl near the machine, she’ll eat. I’m trying to build her confidence around the machine with treats but it’s loud and probably scared her once. Not sure how our future lies.

We bought this product to feed the cat when we are out of town and have a pet sitter to come daily to check on them and clean the litter. The first day away the feeder goes offline due to the internet, which is resolved however the pet feeder is now offline, the only way to bring it back online is to reset it. This device has only made things stressful as it would have cost less to have the sitter come twice a day then rely on this. After calling the customer support, they told me that either you can reset it yourself (which is impossible as we are out of town) or have the pet sitter download the app, reset it and install the pet feeder again. What a disaster!!! Completely useless!!

I researched many automatic feeders and I decided to try this one, it works well very, simple to understand, and very easy to clean. The only thing I would change if I was going to buy this again would be to get the other model that alerts you when the food supply is getting low but that doesn’t change that this product is excellent.

I travel frequently and have someone check on Oliver! This helps him feel like someone is home! He has his radio & TV and now the clinking of food being dispensed