Is the Receiver Collar waterproof?
Will the PetSafe Stay + Play Wireless Fence® system cover a larger circle than 210 feet across?
You can use another Wireless Transmitter with overlapping boundaries of at least 5-10 feet to increase the size of the Pet Area.
Will a sloping yard or hills affect the Pet Area?
The Transmitter signal extends up to 105 feet in all directions. A sloping yard or a yard with hills can cause the Pet Area to appear less or more than expected. Consider repositioning the Transmitter to maximize your Pet Area.
Can I use more than one Receiver Collar with the Stay + Play Wireless Fence system?
Yes. There is no limit to the number of pets you can contain with the Stay + Play Wireless Fence system. You must purchase an additional Wireless Pet Fence Receiver Collar for each pet.
Will the Stay + Play Wireless Fence® system keep other pets out of my yard?
No. The Stay + Play Wireless Fence system is only effective on pets who wear the Receiver Collar.
Is there a hand-held remote Transmitter that will work with the Wireless system Receiver Collar?
No. You would need to purchase a separate Remote Training system.
Can I use the Stay + Play Wireless Fence system on an aggressive pet?
This product is not for use with aggressive pets. If you are unsure if your dog is aggressive, please consult your veterinarian or a certified trainer.
Can I use the Stay + Play Wireless Fence system on a cat?
The Stay + Play Wireless Fence system can be used as long as the cat can comfortably wear the Receiver Collar.
What happens if the power goes out?
The Stay + Play Wireless Fence system is designed to recognize power outages and shuts down without activating the Receiver Collar. However, if your pet is near the Boundary Zone during the power failure, he may receive a Static Correction. The Transmitter will sound an intermittent alarm for up to 30 minutes to alert you to the power failure.
If my pet leaves the Pet Area, how long will he be corrected?
Your pet will receive Static Correction for up to 15 seconds as long as he is outside the Pet Area.
How often do I need to charge the Receiver Collar battery?
Each charge can last up to 3 weeks depending upon frequency of use. The Receiver Indicator Light acts as a low battery indicator, flashing red every 4 to 5 seconds when battery charging is required.
Can I place the Receiver on another collar?
Yes. You may use any 3/4 inch, non-metallic collar strap that will thread through the Receiver.
Do I need to perform maintenance on my Stay + Play Wireless Fence® system?
- Check your pet’s neck daily for irritation from the Contact Points.
- Check the Contact Points on the Receiver Collar weekly to make sure they are clean.
- Use the Contact Point Wrench to make sure the Contact Points are secure. Do not over tighten.
- Check the fit of the Receiver Collar weekly.
- The Receiver Indicator Light acts as a Battery Status Indicator, flashing red every 4 to 5 seconds when battery charging is required.
How do I know the battery in the Receiver Collar is still working?
Check Battery Status Indicator Lights.
Will vehicles, buildings and landscape features (trees, shrubs, etc.) affect the performance of the Stay + Play Wireless Fence system?
- Yes. Placing the Transmitter inside a metal building can reduce the maximum range of the Stay + Play Wireless Fence transmitter.
- Parking a vehicle within the Pet Area, can reduce the range of the system and cause your pet to receive a Static Correction where it otherwise would not if the vehicle was not there.
- Fixed large metal objects such as metal sheds can affect the signal by reducing the maximum range of the system at the location of the object. As a result, your pet may receive a Static Correction.
What do I do if my pet’s neck becomes red and irritated?
This condition is due to the Contact Points irritating the skin. Discontinue use of the Receiver Collar for a few days. If the condition persists beyond 48 hours, see your veterinarian. Once the skin returns to normal, replace the Receiver Collar and monitor the skin condition closely.
Can I attach a leash to the Receiver Collar?
No. This can result in pulling the Contact Points too tightly against your pet’s neck or the collar may break. Attach a leash to a separate, non-metallic collar positioned above the Receiver Collar.
Why does my Receiver Collar have a tone only mode?
The tone only mode can be used in training your pet to his boundary or for well-trained pets that no longer require Static Correction.