PIONEER PET Swan Cat Drinking Fountain, White - Chewy.com

Pioneer Pet Swan Cat Drinking Fountain, White

By Pioneer Pet
Rated 3.7964 out of 5 stars
$33.07Chewy Price
List:
$44.99Chewy Price
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$11.92
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About This Item

Details

  • Stylish water fountain that mimics a faucet for your kitty to drink out of.
  • Flowing water falls from the slender neck and into the basin.
  • Features a charcoal filter to ensure clean water for your paw-tner.
  • Holds up to 80 ounces of water and easy to clean.
  • Ideal for single or multi-cat homes.

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Instructions

Size


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Capacity (Max)80-oz67-oz100-oz100-oz64-oz
Assembly RequiredYesYesNoNoNo
MaterialPlasticPlasticPlasticPlasticPlastic
Bowl & Storage FeatureSpill ProofSpill ProofSpill ProofSpill ProofSpill Proof
Tools IncludedNo Tools RequiredNo Tools Required
CompatibilityPlug-In PowerPlug-In Power
LifestageAdultAdultAdultAdultAdult

Questions & Answers

38 Customer Questions


where do I buy the pump

Can you get replacement pumps for this product? Does the pump have to be taken apart to clean? If so, how difficult is it?
Answer by ChewyAug 28, 2019
This pet fountain comes apart for easy cleaning. The pump for this fountain is easy to clean. Unplug then disassemble and rinse the impeller under water. Clear any hair or debris inside the pump. Place impeller back in and spin a few times to set alignment. Then just reassemble.

My water fountain gets a slimy orange buildup after 1 week and I have to clean it with QTips. Why?
Answer by ChewyJun 25, 2021
Orange residue may be build up from your local water. Different minerals in the groundwater can leave different mineral build up on the fountain. Because of the white color, you notice it more. We recommend you use a 50/50 mix of water and vinegar with a scouring pad in a circular motion to take it off. As for the slime, Biofilm forms when bacteria adhere to surfaces in some form of watery environment and begin to excrete a slimy, glue-like substance that can stick to all kinds of materials (metals, plastic etc...). Chlorinated water will help but any water will develop biofilm after a while. We suggest a good cleaning with vinegar and also soaking the pump in vinegar. There could be a buildup of the bacteria in the pump and redistributing the bacteria throughout the fountain if left untouched. Temperature and humidity of the house are also a factor in biofilm.

Where does the water come from (does it get hooked up with a hose to the sink or a bottle that sits beside it?
Answer by ChewySep 17, 2019
This fountain requires that it be filled manually with water.


ReviewsWrite a Review

3.8
Rated 3.7964 out of 5 stars
933 Reviews
78%
Would recommend to a friend
1
16.2915
16%
2
9.7535
10%
3
7.9314
8%
4
10.075
10%
5
55.9486
56%

933 Customer Reviews


Filter by reviews that mention

Rated 4 out of 5 stars
By Claudia on Jan 15, 2023

Keep It Clean!

Bought this water fountain for my cat a little over a year ago and it has been working well! While you may think after two months or so "oh this thing is splashing and making so much noise ugh it's broken," please remember that the filter truly does needs changing even though the water is clean. The filter basically is a cat fur collector (thankfully stopping my cat from swallowing fur), but that blocks the water from getting through and makes the fountain sputter and be loud. By cleaning the fountain at least once a week, keeping the water level above the "minimum water line," and changing the filter probably every two months, this fountain will be quiet and clean.


Rated 2 out of 5 stars
By Macadoodle on Jan 17, 2023

Doesn't last

I bought this less than a year ago. At first it was great. Very quiet,and easy to clean. The pump failed about 2 months ago, so I purchased a new pump. That worked for awhile but now it's just noisy Lots of splashing type sounds. I tried adjusting the pump flow, cleaned it many times. It works for a day or two then starts splashing again. It'd totally annoying and I've tried everything I can think of to fix it. So I would hesitate to recommend it now.


Rated 5 out of 5 stars
By SleepyMama on Jan 18, 2023

Great fountain for faucet drinkers

Been using it for a couple months with no troubles. Cat likes drinking from a faucet so this fountain was a better choice than most whose weak trickle of water did not interest my feline. Cleaning is pretty easy and replaced the filter when it stopped working and poof water began pouring forth once again.


Rated 2 out of 5 stars
By Carol on Jan 29, 2023

What a mess!

I have to keep towels all around this fountain because it splashes water everywhere. The stream is so strong that the cats either drink from the stream or their head gets soaked if they try to drink from the bowl. I do not like it one bit.


Rated 5 out of 5 stars
By Duane on Dec 25, 2022

Great cat fountain

I bought one for our house cat. About a month ago the pump stopped working. I ordered another pump, but before I put the new one in, I took the old one, watched a Pioneer Pet video on how to take apart the motor and clean it, and tried that. Well that did the trick. The old pump started working again. I recommend this fountain to anyone who has a cat that likes to drink from the sink. They’ll enjoy this.


Rated 5 out of 5 stars
By Sandi on Feb 3, 2023

My cats LOVE this fountain!

Both of my cats drink noticeably more water. The 2.5 year old loves drinking directly from the stream coming from the spigot. The 19 year old drinks from the bowl but manages to always have her neck almost in the stream.


Rated 2 out of 5 stars
By Tatiana on Dec 7, 2022

Meh. Gets loud and splatters a lot.

It worked well and quietly for a couple of weeks. I have to thoroughly rinse it out at least once a day, or the water pressure really slows down and splashes everywhere. Had it for a couple of months, after doing this everyday, I have found I needed the replacement filters. I bought them, and now it's quiet for maybe a day before I have to wash it out again. It hasn't been as quiet and mess free as it was in the first two weeks I had it. It's a lot of upkeep and just so so after a few weeks.


Rated 4 out of 5 stars
By CatMom on Dec 16, 2022

A great fountain if you know how to use it

Everyone is writing how the fountain gets loud and splashes uncontrollably, but once you figure out how to use it correctly, you can run it completely silently at all times. When you clean it (and you do need to clean it weekly at least), you need to put the rubber cylinder on the pump before you put the neck on. Then, once filled and running, you may need to adjust the neck (slightly - go slow and gently) to make it run silently. The cats bump the neck when drinking and that is what makes it sound noisy again - just adjust the neck a tiny bit. Pull it the slightest bit forward or side to side. This IS a silent fountain and it's lovely. The only reason I didn't give it 5 stars is that it does seem to collect a lot of crud/goo regularly, and it's difficult to clean the pipe in the neck. I have pipe cleaners to do the trick. I'd love this design in stainless steel.


Rated 3 out of 5 stars
By CatJ on Nov 26, 2022

Fine, not great

This worked so well for about two weeks, nearly silent and a steady stream with good laminar flow. Now it will be silent for about a minute, then trickle and gurgle in a non-calming kind of way for like 3 minutes, then silent for 30 seconds, and so on. I've cleaned and reassembled to try to fix it but it's just making this noise forever now I think. I keep a quiet (tiny) home so it's pretty disruptive for me especially at night. For the flow, the cat likes it fine, sometimes I think the stream is a little strong for her and she likes to bap bap at it a little, but she's drinking from it fine.


Rated 2 out of 5 stars
By Sherra on Nov 19, 2022

Way too loud

Everything started off well. The fountain ran fine and at a low volume. However, it was only a little while before the sound of the running water began to disrupt the ambient noise in the room. I tried adjusting the water flow to no avail. Now the sound is akin to someone using the toilet constantly. The water splatters over the edge of the bowl. The cats still use it, but I can't operate it during the day while I'm working from home. The running water noise is loud enough to disrupt my work calls. So it stays unplugged most of the time. I would not recommend it.