What is Pod 3?
Pod 3 is the latest in connected pet care, helping you look after your pet even when you can’t be with them. Attach the small device to your pet’s collar to locate them from your phone or computer with the click of a button. Managing your pet’s health and safety has never been easier with escape alerts and activity monitoring. The best part? Unlike Bluetooth-only locators which have a limited range, Pod 3 can find Fido in over 175 countries across the globe.
What's the battery life?
Standby Mode: 4 - 5 days.
Zone Alert Mode: 1.5 - 3 days.
Adventure Mode: 6 - 8 hours.
Is Pod 3 waterproof?
Yes, it has an IPX-7 rating which means it will work for up to 1 meter for 30 minutes.
Does Pod 3 track in real time?
The Pod will return a location in real time whenever you do a locate request and will self-locate as frequently as every 2 minutes in zone alert mode. The Pod will not, however, continuously update your pet’s location without being prompted as this would rapidly deplete the battery. If you’d like to see your pet’s movements every few seconds, you can use the adventure recording mode. Note- adventure recording requires syncing after the adventure is complete to view the location so would not be a good tool to use if your pet were to go missing.
Where will Pod 3 work?
We have a global TelCo partnership with Vodafone so the unit works in over 175 countries around the globe. Vodafone and their partner networks span across the US (AT&T + T-Mobile), Europe and Asia. Cell reception is required for the Pod to communicate with your smart device. It uses multiple 2G and 3G networks in each country to offer the greatest coverage.
Isn't 3G Connectivity out of date?
This is a common misconception. Pod runs on the 2G and 3G mobile/cell networks because the chips required are significantly smaller and more power-efficient than the newer 4G/LTE chips. It doesn’t mean they don’t work as well. Devices like the Pod don’t have the same technical requirements as your smartphone which is streaming a large amount of data on a regular basis. So, while it sounds a bit outdated, it is perfectly intact and there is widespread coverage throughout all countries we support!
Will Pod 3 work with my service provider?
The Pod will work with a smart device running any service provider if the smart device can access the internet to run the app. The 2G / 3G cellular reception we refer to throughout is for the internal SIM which allows the Pod to communicate with your Phone. You can think of the Pod as a simple mobile phone.
What's the range of Pod 3?
Unlike Bluetooth-only devices, the Pod can locate your pet at the neighbor’s house just as easily as it can locate your pet 5,000 miles away or in another country! The Pod can locate your pet anywhere that there is cellular reception so there is no “range.”
Can I share my account with friends and family?
Yes! All you have to do is have them log into the app with your email address and password. Be careful who you share this information with, as the Pod app stores personal details like your home address.