Customer Reviews

Rating: 4.7 of 5 stars 103 Reviews 103 Reviews 4.8 out of 5 Stars

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98% Recommend

98% of reviewersrecommend this product

Rating: 4.7 of 5 stars 4.8 / 5

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ProZinc Insulin U-40 for Dogs and Cats

ProZinc Insulin U-40 for Dogs and Cats

  • Most Helpful Positive Review

    Read All 98 Positive Reviews

    ProZinc for cats

    By Kitty on Aug 10, 2020

    A lifesaving drug at a reasonable price. Since it is temperature sensitive, fast and appropriate shipping is essential. My order, the first from Chewy Pharmacy, came in a styrofoam box in which 2 ice packs were placed in the bottom, then the product in a plastic bag, topped by a thin layer of bubble A lifesaving drug at a reasonable price. Since it is temperature sensitive, fast and appropriate shipping is essential. My order, the first from Chewy Pharmacy, came in a styrofoam box in which 2 ice packs were placed in the bottom, then the product in a plastic bag, topped by a thin layer of bubble wrap. Why wasn't the product placed in between 2 ice packs? In the extreme heat, the ice packs were beginning to melt (presumably while on the delivery truck). The product arrived still cool, but it could easily have been otherwise! Better packaging needed!!! … more

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  • Most Helpful Critical Review

    Read All 5 Critical Reviews

    Disappointing Service

    By HalT on Apr 4, 2020

    I am a many time user of Chewy for both conventional foods and prescription items. In my past orders everything was extremely timely and communications were good. shipping delays “associated with Covid 19” was not discussed at the time of order. Because of the prescription nature of the insulin and I am a many time user of Chewy for both conventional foods and prescription items. In my past orders everything was extremely timely and communications were good. shipping delays “associated with Covid 19” was not discussed at the time of order. Because of the prescription nature of the insulin and food several phone calls were required to ensure the Vet had signed off. Additionally there was no shipping notification only “going to the pharmacy” notification. This order took four phone calls with an average wait time of 45 minutes each before the order was safely delivered 11 days after placement. Instead of the normal 2 day cycle. People were friendly when I called but provided info proved to be inaccurate on 3 of the calls. … more

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93 Reviews

Showing 1-10 of 93 Reviews

  • 5 out of 5 stars

    ProZinc for cats

    By on

    A lifesaving drug at a reasonable price. Since it is temperature sensitive, fast and appropriate shipping is essential. My order, the first from Chewy Pharmacy, came in a styrofoam box in which 2 ice packs were placed in the bottom, then the product in a plastic bag, topped by a thin layer of bubble wrap. Why wasn't the product placed in between 2 ice packs? In the extreme heat, the ice packs were beginning to melt (presumably while on the delivery truck). The product arrived still cool, but it could easily have been otherwise! Better packaging needed!!!

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  • 5 out of 5 stars

    Ships well!

    By on

    Same insulin I have bought from our vet for 4.5 years, at a (slightly) lower cost - but in these uncertain times Chewy auto ship is a lifesaver - I won't be worried about running low and if the vet has it in stock or can order it for me within the week. I was very concerned about the shipment element as its summer in Texas but it was packed very well and still perfectly chilled when it arrived at my door.

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  • 5 out of 5 stars

    Beats the competition!

    By on

    This item is required to be shipped in a cold pack cooler. I ordered this from Chewy because their is no additional fee , unlike your competitor, to ship the insulin in a cold pack. The insulin price is the same in both places.

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  • 5 out of 5 stars

    Great, no issues

    By on

    The insulin arrived quickly and was packed well. No issues with the shipping company when it came to receiving my cat’s medication.

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  • 5 out of 5 stars

    perfect shipment

    By on

    Chewy has the best price around for ProZinc insulin. It was well-packed in a styrofoam chest and cold packs and very speedy shipping.

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  • 5 out of 5 stars

    Easy procedure for prescription med

    By on

    I was very pleased with the Chewy pharmacy in getting this prescription med set up. Now I can count on having the med and the needles every month.

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  • 5 out of 5 stars

    Prozinc works

    By on

    My cat has been diabetic for a few years and this is the insulin that has been our savings Grace I love that it is so much cheaper than the vet and chewy ships for free I am excited I can get her diabetic food there now too I realize that times are hard now with the covid 19 but we need to have more patience and realize that chewy was doing there best under hard circumstances and over whelming orders just order your products ahead before you need them thank you chewy and all your essential workers

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  • 5 out of 5 stars

    you guys are the best!

    By on

    I am always so pleased by Chewy you really care for everyones pets. The insulin was packed well and was cold in this heat . Thank you

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  • 5 out of 5 stars

    Cat care made easier

    By on

    I had concerns with ordering my cats insulin online but, the package arrived well wrapped in an insulated box with plenty of ice packs. It saved me money and a 30-mile drive. Very Happy.

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  • 5 out of 5 stars

    Great service!

    By on

    I really needed the syringes and insulin for our cat on a Saturday in May. Due to this being the first time for the insulin prescription, Chewy didn't receive our doctor's form until late in the week. They shipped it from Goodyear, Arizona on Friday at 10:00 am, and we received it here in Springfield, Missouri by 8:45 on Saturday morning! I know they must have flown it to Missouri, and I'm sure that cost quite a bundle of money, but they knew we needed it for Lucy, and I REALLY appreciated how great Chewy reacted to our request....they are top-notch in my book, and we will keep using them in the future! Great work, Chewy Team!

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