Customer Reviews

153 Reviews 153 Reviews 4.2 out of 5 Stars

87% Recommend

87% of reviewersrecommend this product

4.2 / 5

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ScoopFree Ultra Self-Cleaning Cat Litter Box

ScoopFree Ultra Self-Cleaning Cat Litter Box

  • Most Helpful Positive Review

    Read All 121 Positive Reviews

    So easy and no smell

    By Lina on Aug 11, 2018

    So I'm new at being a cat parent. I adopted 2 kittens back in March. I purchased a regular litter box with clumping litter. It is a lot of work. That chore was split between my 2 kids. I cleaned it every so often also, but mainly the kids chore every other day. And boy was it a lot of work. One huge So I'm new at being a cat parent. I adopted 2 kittens back in March. I purchased a regular litter box with clumping litter. It is a lot of work. That chore was split between my 2 kids. I cleaned it every so often also, but mainly the kids chore every other day. And boy was it a lot of work. One huge little box for 2 cats equal a lot of clumps and poop. Well we decided to invest in the self cleaning litter and to be honest I was a bit worried it would smell more then the clumping litter. But I was wrong. There is no smell, until it needs to be changed. There is no scooping out the box as the box does it itself. My kids dont have to suffer the smell, the dust or the digging for treasure as I call it. The machine scoops the waste to a covered area to contain the smell and the urine stays in the crystals with no smell. I love it. It is more expensive then the clumping litter but it's just so easy to use and it t looks so much nicer to look at. The only thing that isnt as advertised is that with 2 cats 15 it needs to be changed. It was 13 days days and I kinda new it was time to change the crystals but didnt and when I woke up in the morning my 1 cats pooped in my plant bed in the living room and 1 pooped on a towel in my bathroom. I changed the crystals and everything is back to normal. So 15 days is to long. 12 to 13 would be max for my 2 kittens. Overall we are all happy and I dont ever want to go back to the clumping litter. … more

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  • Most Helpful Critical Review

    Read All 32 Critical Reviews

    Very upset and disappointed

    By Jennifer on Aug 7, 2018

    It stopped working completely after almost 3 months of having the item. I have 1 cat and she doesn't even use the box very often. Not even a month of having the litter box, the rake kept stopping in the middle of its cycle of cleaning out the cat box. I really enjoyed the self cleaning because it It stopped working completely after almost 3 months of having the item. I have 1 cat and she doesn't even use the box very often. Not even a month of having the litter box, the rake kept stopping in the middle of its cycle of cleaning out the cat box. I really enjoyed the self cleaning because it was such a big help with my busy schedule, but it was more difficult than anything when I came home and there was cat waste still in the box. Very disappointed with this product. I did my research, saw the reviews and I thought this would be worth the purchase. I believe the item I received was made poorly for it to start not working properly within a month. I would give it all 5 stars if I actually received a properly functioned product. … more

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Showing 1-10 of 18 Reviews

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  • My Cats Did Not Like This At All

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    My cats refused to use it, if there was a way to set the timer to where it would scoop litter right after cats used it that might work better. As it is, my cats were freaked out because it would scoop while they were using it. Once that happened they refused to use it. The only way I could get them to use it was to turn it off and only run it when they weren't in the room. Also, the paper bottom is gross. The smell of ammonia almost knocked me over when I emptied it after only a few days. I really wanted it to work but it was not meant to be for me and my kitties. Oh well...

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  • Rakes get dirty with poop then you have to wash the entire thing

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    Honestly expensive to replace the litter trays and this box doesn't do is job. Yes the poop is raked into a little compartment but then the poop get stuck on the rake and it stinks up the place. you'd have to let the poop dry until it rakes other wise it will get stuck but if you let the poop sit then it will stink either way. Waste of money just get a regular litter box and change frequently as you should.

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  • Wish I would not have spent the money!!

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    It smells! The pan of litter does not even last a week and I only have one cat. I had to start cleaning the catch pan out half way through the week. I was so excited but I am not happy with it at all. I would never recommend it!!

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  • Ultra Time Consuming

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    First of all, the cord is a tripping hazard and is not long enough. Secondly, there should be a disclaimer on those crystals for how sharp they can be if you step on some barefoot as it tracked pretty far outside the box. I followed the directions for weaning my cats from the normal box and my cats pooped in it but peed on my brand new carpets!!! After the first week I realized I needed to wear gloves when changing to trays as poop was always clumped to the metal rake and not just a little piece... changing the trays was a challenge as it is essentially cardboard box saturated with urine, it was like Jenga having to balance lifting the machine, pulling out the litter tray and managing to get First of all, the cord is a tripping hazard and is not long enough. Secondly, there should be a disclaimer on those crystals for how sharp they can be if you step on some barefoot as it tracked pretty far outside the box. I followed the directions for weaning my cats from the normal box and my cats pooped in it but peed on my brand new carpets!!! After the first week I realized I needed to wear gloves when changing to trays as poop was always clumped to the metal rake and not just a little piece... changing the trays was a challenge as it is essentially cardboard box saturated with urine, it was like Jenga having to balance lifting the machine, pulling out the litter tray and managing to get the tray in a trash bag without getting it all over the floor or myself. Also having to double bag the very rectangle box. I bought this more expensive option thinking it would be better? No, the litter is a problem. It definitely tracks and it is obvious when you step on carpet where it has been tracked. Also, It has a different type of odor, but definitely not odorless. I gave it a try and it is not for me or my cats. … more

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  • Not happy!

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    I am having to clean this litter box every day! All this does is take the litter back and forth!

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  • Not for multiple cats

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    Do not buy if you own more than one cat. The urine never absorbs and the tray must be changed every week. The litter trays are expensive so changing every week is not economical. Be prepared to spend $50 every 3 weeks.

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  • Triple the cost and does not work

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    Cats stop using after about 2-3 days to urinate and go on the floor no matter what we do. We’ve tried for 3 months using all the suggestions. Going back to littermaid auto cleaner. Waste of money

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  • SunshineandherCats

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    Hello All, I have two lovely lady cats. I like everyone else just got sick and tired of the litterbox job. So I looked in to the automatic litter box. I started with the PetSafe Simply Automatic Clean Litter Box. Something went wrong with the motor. The cat litter gets in the gears and ruins the plastic gears causing a screaming sound in the gears. The company really needs to fix this problem. I contacted Chewy and they sent me a new one with no problems ( great company by the way). Chewy refunded me my money. Well the same thing happened with the second one. Here are other problems that I found with the PetSafe Simply Automatic Clean Litter Box: 1.When the clumps are going up the lift they Hello All, I have two lovely lady cats. I like everyone else just got sick and tired of the litterbox job. So I looked in to the automatic litter box. I started with the PetSafe Simply Automatic Clean Litter Box. Something went wrong with the motor. The cat litter gets in the gears and ruins the plastic gears causing a screaming sound in the gears. The company really needs to fix this problem. I contacted Chewy and they sent me a new one with no problems ( great company by the way). Chewy refunded me my money. Well the same thing happened with the second one. Here are other problems that I found with the PetSafe Simply Automatic Clean Litter Box: 1.When the clumps are going up the lift they have to be a certain size otherwise they won’t go up the lift do to the cover. I ended up taking the cover off. 2. The dish is too small for large cats do their business in. 3.Cat litter gets kicked everywhere. But when it worked it did a good job. But I am now stuck with two machines that do not work. Sadly I had to call Chewy again and let them know that the 2nd PetSafe Simply Automatic Clean Litter Box dead again. They refunded me my order again. So I placed an order for the ScoopFree Ultra Self-Cleaning Cat Litter Box. My cats and I hated it. First off the smell was just horrible. The ScoopFree Sensitive Crystal Cat Litter Tray Refills never captured the smell of the poop and pee. Plus they are expensive after a while. The machine rakes the crystal sand stuff and the poop into a very small box that is just covered by a lid like thing that the cats have to step over. My cats had a hard time stepping into the box to use because the poop trapper is very wide. Plus sometimes they would step in the poop that wasn’t pushed into the collection box. Also the poop gets stuck in the rake thing. I ended up having to clean that out so that my cats would not track the poop through the house. Plus the litter got tracked throughout my house even with I put down two different types of little rug/matts. This is not cool and not fun to step on. But the smell is the worst. So I sent it back and got a refund from Chewy, again great company. Currently I am using the CatGenie Self-Flushing Cat Box. Yes it is expensive. So far it is worth every dime. The only down side the washable litter is biodegradable Washable Granules are plastic. But I have not had to scoop or clean anything. The setup was easy. I just set the time timer and it washes, cleans, and gets rid of the waste through the washing machine pipe. So far I am in love and very happy with this. I hope this helps you when you are buying an automatic litter box … more

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  • my cats will not use

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    the blue crystals are large and do not feel or look like litter, hence both of my cats refuse to use them. waste of money.

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  • Not satisfied at all

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    This scoop free litter box is a waste of money. We began to use it one month ago for our seven month old kitty. During just nine days the smell was far worse than using a regular kitty litter. We put a new one, but the result was the same. We are greatly disappointed in this expensive product.

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