Customer Reviews

164 Reviews 164 Reviews 4.2 out of 5 Stars

88% Recommend

88% of reviewersrecommend this product

4.2 / 5

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ScoopFree Ultra Self-Cleaning Cat Litter Box

ScoopFree Ultra Self-Cleaning Cat Litter Box

  • Most Helpful Positive Review

    Read All 131 Positive Reviews

    This SAVED my life!

    By Comdoc on Oct 7, 2018

    I have two cats, and got tired of carrying heavy garbage bags of clumped urine and feces all the time...plus...the smell. And carrying 40-lb. bags of litter was not easy for this older gal. This product is incredible...no more scooping, no more smells! You put the lid underneath the tray (for when you I have two cats, and got tired of carrying heavy garbage bags of clumped urine and feces all the time...plus...the smell. And carrying 40-lb. bags of litter was not easy for this older gal. This product is incredible...no more scooping, no more smells! You put the lid underneath the tray (for when you dispose), pour the “litter” and you’re done. The sole issue I had was with my 1 1/2 year old Maine Coon who was scared of crawling in (although he’s always used a hooded box). Plus, having the tray in the front is awkward for stepping in (dear Scoop Free...put the poo catcher box in the back, and the “rake” up front). He started to urinate in his water bowl, so I took the hood off, and sat him in the “potty” 3 times a day, and voila...a few treats and praise, and no more urinating outside the box. Now he runs to watch the rake when he hears the motor. Two cats make it necessary for me to change it about every 11 days - if you have one cat, you’ll be able to go much longer, but the extra cost is worth it to my back and sanity! … more

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  • Most Helpful Critical Review

    Read All 33 Critical Reviews

    I was hoping... but this is a bust

    By EllieS on Sep 3, 2018

    Luckily I have a cat that easily transitions from litter box to litter box when I try something new every few years. She does not like this one however. She is a very young 15 year old cat and about 12 lbs. She urinates at the edge of this 2 out of 5 times and it drips down the outside onto my floor Luckily I have a cat that easily transitions from litter box to litter box when I try something new every few years. She does not like this one however. She is a very young 15 year old cat and about 12 lbs. She urinates at the edge of this 2 out of 5 times and it drips down the outside onto my floor. It's like she's too big for it. It scoops the poop fine, but the urine just stays where it's laid. I use a spoon to scoop it into the retainer, and then mix up the remaining crystals as they suggest. I have not been able to make it more than 2 weeks. I just threw away the other after 1 week, so I highly disagree with their tray-changing timeline. I wanted to like this because the idea of just putting the lid on and throwing it all away is a great one. But this is a bust for me. I am going back to the previous one she had. … more

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  • Cats didn't like it

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    Before I launch into all the pros and cons of this product, let me say that I was very excited about giving this litter box a try. I really hoped that this would be a winner with our fussy felines. The product has some very nice features, including that the timer can be set from 5 to 20 minutes, the rake is quite dependable and rarely gets stuck, and the hood keeps the litter from flying out. But unfortunately, this was not a winner with our cats. Here's some issues we experienced while using this product: The litter doesn't work-all the rake really does is run right through it, stringing it all throughout the box and turning the tray into a stinky, sloshy mess, the box REALLY stinks, even after Before I launch into all the pros and cons of this product, let me say that I was very excited about giving this litter box a try. I really hoped that this would be a winner with our fussy felines. The product has some very nice features, including that the timer can be set from 5 to 20 minutes, the rake is quite dependable and rarely gets stuck, and the hood keeps the litter from flying out. But unfortunately, this was not a winner with our cats. Here's some issues we experienced while using this product: The litter doesn't work-all the rake really does is run right through it, stringing it all throughout the box and turning the tray into a stinky, sloshy mess, the box REALLY stinks, even after it's been cleaned, and the replacement trays are VERY expensive, and they don't last very long. Because of all the issues mentioned above, our cats refused to use it. Overall, if you only have one cat, change the litter quite frequently, and your cat doesn't mind stinky smells, give it a try. Otherwise, forget it. It's a waste of money. … more

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  • Very upset and disappointed

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    It stopped working completely after almost 3 months of having the item. I have 1 cat and she doesn't even use the box very often. Not even a month of having the litter box, the rake kept stopping in the middle of its cycle of cleaning out the cat box. I really enjoyed the self cleaning because it was such a big help with my busy schedule, but it was more difficult than anything when I came home and there was cat waste still in the box. Very disappointed with this product. I did my research, saw the reviews and I thought this would be worth the purchase. I believe the item I received was made poorly for it to start not working properly within a month. I would give it all 5 stars if It stopped working completely after almost 3 months of having the item. I have 1 cat and she doesn't even use the box very often. Not even a month of having the litter box, the rake kept stopping in the middle of its cycle of cleaning out the cat box. I really enjoyed the self cleaning because it was such a big help with my busy schedule, but it was more difficult than anything when I came home and there was cat waste still in the box. Very disappointed with this product. I did my research, saw the reviews and I thought this would be worth the purchase. I believe the item I received was made poorly for it to start not working properly within a month. I would give it all 5 stars if I actually received a properly functioned product. … more

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  • Not as Great as it Sounds

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    I have two cats. Things I liked about this litter box: 1) It was quiet. 2) It counted the number of times my cats entered to do their business. Things I didn't like: 1) The crystals were supposed to absorb the urine for a month for one cat. I thought it would last at least a couple of weeks for my two. It didn't last a week. 2) My cats still tracked the crystals all over the room (although not as much as traditional litter). 3) The tray looks to be coated cardboard (strong cardboard, but still cardboard). It is very wide, which is convenient for the cats because it is a big area to "go", but when it is ready to change, it is big and flat and the lid doesn't seal shut. I put the lid on and laid I have two cats. Things I liked about this litter box: 1) It was quiet. 2) It counted the number of times my cats entered to do their business. Things I didn't like: 1) The crystals were supposed to absorb the urine for a month for one cat. I thought it would last at least a couple of weeks for my two. It didn't last a week. 2) My cats still tracked the crystals all over the room (although not as much as traditional litter). 3) The tray looks to be coated cardboard (strong cardboard, but still cardboard). It is very wide, which is convenient for the cats because it is a big area to "go", but when it is ready to change, it is big and flat and the lid doesn't seal shut. I put the lid on and laid it flat in a garbage bag. When I picked it up to take it to the garbage can, the crystals spilled out some, and the box was almost too big to put in the garbage can to put out for collection. … more

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  • does not last the month it advertises and smells

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    The crystals last MAYBE 2 weeks with only 1 cat. The disposables trays are your best options for keeping the smell in but those get expensive really fast. Otherwise your still cleaning out the tray every few days. I love that i don't have to worry about my cat over a long weekend or something, but not worth the horrible smell when I have to go to clean it. Expensive machine and upkeep. However, other than that my cat was fine with it and it had no issues so it worked just fine.

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  • Doesn't Live Up To The Hype..

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    They only good thing about this box is that we only have to change the insert once a week. It stinks. Really bad. I can't stand it. It smells just as bad as a regular litter box.

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  • Eh..jury is still out

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    There is more wrong with this box than right. First of all, the box is too small. My 11 pound cat barely fits inside and that's with the hood and the lid lifter off. Add the lifter and hood and there is little room for the cat AND they have to climb over the lid lifter and through the small entry hole to access the litter. That being said, my older cat used the box right away. My younger cat was afraid of it and refused to poop inside the box. Luckily, he pee'd in it with no problem. I had to leave the unit unplugged and both the lifter and the hood off for him to go into the box. When he does get in (granted this is becoming more frequent) it takes him forever to find a spot where he There is more wrong with this box than right. First of all, the box is too small. My 11 pound cat barely fits inside and that's with the hood and the lid lifter off. Add the lifter and hood and there is little room for the cat AND they have to climb over the lid lifter and through the small entry hole to access the litter. That being said, my older cat used the box right away. My younger cat was afraid of it and refused to poop inside the box. Luckily, he pee'd in it with no problem. I had to leave the unit unplugged and both the lifter and the hood off for him to go into the box. When he does get in (granted this is becoming more frequent) it takes him forever to find a spot where he is not touching the sides of the box . If he does decide to poop in the box (no accidents in 2 days), I have to put the lid lifter back on, plug the unit in, and manually cycle it. This brings me to the size of the "poop storage reservoir". It is WAY too small and I have to manually scoop it out every 3 days or so to make room for more poop. Maybe I haven't let the desiccant do it's job, but either way a full reservoir keeps the box from functioning properly. Just an FYI, I have had the unit for less than a week and I have already changed out the litter box. The crystal litter does keep the smell down, which is why I went to this box to begin with. However that is a function of the litter and not of the box itself. I can't really speak to the longevity of the mechanism as I have only had the unit for less than a week. I have ordered the non disposable box and will use non clumping, crystal litter in it. Hopefully, I'm not throwing good money after bad and I (and my kitties) will learn to like it. … more

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  • Not Exactly Self-Cleaning

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    The smell of ammonia from the urine after a week or two becomes unbearable. The only way I could keep the smell under control was with the lid accessory and keeping it in a litter box concealer cabinet. The tray is costly and difficult to clean- don't even get me started on how gross the rake can get. You'll need to buy replacement rakes fairly often.

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