Customer Reviews

153 Reviews 153 Reviews 4.2 out of 5 Stars

87% Recommend

87% of reviewersrecommend this product

4.2 / 5

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ScoopFree Ultra Self-Cleaning Cat Litter Box

ScoopFree Ultra Self-Cleaning Cat Litter Box

  • Most Helpful Positive Review

    Read All 121 Positive Reviews

    So easy and no smell

    By Lina on Aug 11, 2018

    So I'm new at being a cat parent. I adopted 2 kittens back in March. I purchased a regular litter box with clumping litter. It is a lot of work. That chore was split between my 2 kids. I cleaned it every so often also, but mainly the kids chore every other day. And boy was it a lot of work. One huge So I'm new at being a cat parent. I adopted 2 kittens back in March. I purchased a regular litter box with clumping litter. It is a lot of work. That chore was split between my 2 kids. I cleaned it every so often also, but mainly the kids chore every other day. And boy was it a lot of work. One huge little box for 2 cats equal a lot of clumps and poop. Well we decided to invest in the self cleaning litter and to be honest I was a bit worried it would smell more then the clumping litter. But I was wrong. There is no smell, until it needs to be changed. There is no scooping out the box as the box does it itself. My kids dont have to suffer the smell, the dust or the digging for treasure as I call it. The machine scoops the waste to a covered area to contain the smell and the urine stays in the crystals with no smell. I love it. It is more expensive then the clumping litter but it's just so easy to use and it t looks so much nicer to look at. The only thing that isnt as advertised is that with 2 cats 15 it needs to be changed. It was 13 days days and I kinda new it was time to change the crystals but didnt and when I woke up in the morning my 1 cats pooped in my plant bed in the living room and 1 pooped on a towel in my bathroom. I changed the crystals and everything is back to normal. So 15 days is to long. 12 to 13 would be max for my 2 kittens. Overall we are all happy and I dont ever want to go back to the clumping litter. … more

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  • Most Helpful Critical Review

    Read All 32 Critical Reviews

    Very upset and disappointed

    By Jennifer on Aug 7, 2018

    It stopped working completely after almost 3 months of having the item. I have 1 cat and she doesn't even use the box very often. Not even a month of having the litter box, the rake kept stopping in the middle of its cycle of cleaning out the cat box. I really enjoyed the self cleaning because it It stopped working completely after almost 3 months of having the item. I have 1 cat and she doesn't even use the box very often. Not even a month of having the litter box, the rake kept stopping in the middle of its cycle of cleaning out the cat box. I really enjoyed the self cleaning because it was such a big help with my busy schedule, but it was more difficult than anything when I came home and there was cat waste still in the box. Very disappointed with this product. I did my research, saw the reviews and I thought this would be worth the purchase. I believe the item I received was made poorly for it to start not working properly within a month. I would give it all 5 stars if I actually received a properly functioned product. … more

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  • Not what I paid for...

    By on

    I love the idea of this contraption, but I'm so sad it's not living up to what I expected. I assumed I'd for sure get 7 days having two Sphynx cats out of one reusable box...first of all it smells AWFUL, there is NO scent block to this crystal litter and the small compartment to 'hold' the waste is no way able to hold even 7 days worth for two cats let alone...15 days as some say! I feel my cats Royal Canin and take good care of them, they are very healthy, so I'm not sure how some people are giving this such great ratings!

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  • It was okay.

    By on

    This litter box leaves the clumps of waste at the end of the box instead of the waste going into the waste chamber. My cat started using it immediately. This litter box is easy to clean but it just wasn't what I was looking for. Chewy did allow me to return the litter box and I got my money back.

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  • Great concept...But

    By on

    The liter box overall is a great concept. However anyone with cats knows they are creatures of habit. This box is relatively small and difficult for any other size cat then small to get in and out of without a huge mess. The cover makes it almost scary for my 2 cats to hop in and out of. Pretty much a fail for our needs.

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  • limited use

    By on

    I was very excited to get this "machine"- it works as described but my cat uses it TOO much (I guess) and one tray only lasts 3 or 4 DAYS ! Smelly ? yes even though the waste is moved into the receptical . I am in my late 70's and needed something that would help me with the cat box. Also I need help to change the new tray. Not sure that I will be able to continue to use it. Service people with Chewy have been very nice and I called the phone # on the Scoop Free info and that person was very nice and evensent a lavender type of litter.VERY good service but I'm still not sure I will be able to continue use.

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  • Disappointed

    By on

    Not what I expected for the price. It literally just moves the poop under a piece of box

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  • Good Idea

    By on

    While this system sounded like a good idea at the time, in reality I'm having to change the litter in less than a week. One of our two cats has a very strong urine smell and after a day or two, when I sit nearby I can smell it in the litter. I think it will end up costing too much with less than favorable results.

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  • Depends On You - Finicky About Dealing with Litter; Then Yes

    By on

    I have always used clumping litter previously but wanted something cleaner as I was moving the litter box into the house from the garage due to male cat litter issues. Yes, the crystals are definitely cleaner. My male cat did well and liked the crystals. However, the unit is quite large, needs an electric outlet near by, is noisy and the electrical plug that comes with it hums. I found it easier just to get a cheap $5 plastic box and stick with the crystals in order to clean it out daily. This unit just pushes it under a little hatch which you cannot get to easily. Of course the price of the replacement trays are extremely pricey and with two adult cats you really can't go more than 5 to 7 days I have always used clumping litter previously but wanted something cleaner as I was moving the litter box into the house from the garage due to male cat litter issues. Yes, the crystals are definitely cleaner. My male cat did well and liked the crystals. However, the unit is quite large, needs an electric outlet near by, is noisy and the electrical plug that comes with it hums. I found it easier just to get a cheap $5 plastic box and stick with the crystals in order to clean it out daily. This unit just pushes it under a little hatch which you cannot get to easily. Of course the price of the replacement trays are extremely pricey and with two adult cats you really can't go more than 5 to 7 days unless you don't mind a smelly space. If you detest dealing with litter and don't mind the cost of a tray $15 on average, then you might be very happy with this unit. … more

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