Frequently Asked Questions
Why feed raw?
Simply said, raw food is served as nature intended—rich in naturally-occurring nutrients and enzymes. The ingredients in traditional pet foods, on the other hand, are altered by harsh processing—and the lost nutrients are replaced artificially with additives and sprayed-on synthetic vitamins and minerals. That said, there’s no question that kibble foods are convenient—but shelf-stable, grain-free, freeze-dried raw alternatives offer the same convenience without losing any of the taste, aroma and nutrition naturally found in fresh from the field food.
Why feed Sojos?
Sojos’ raw, shelf-stable foods enable pet parents to serve fresh, home-prepared meals in minutes—just by adding water. It's raw made easy. And for guilt-free treating, we make a variety of freeze-dried raw meat and oven-baked dog treats.
Are Sojos products raw?
Our food recipes include a combination of gently freeze-dried meat—and air-dried fruits & veggies. All ingredients in all of our foods are raw.Meat begins to cook at 115 degrees. But fruits and veggies have a higher cook-temp and can be dehydrated via an air-drying process, while maintaining the nutritious enzymes only found in raw ingredients. There can be a little confusion about the term ‘dehydrated’ because meat cannot be dehydrated and remain raw. But fruits and veggies can indeed be dehydrated and remain raw.
Can dogs and cats really eat fruits and veggies?
While it’s true that dogs and cats are carnivores, bear in mind that when a carnivore eats another animal, they are also eating whatever that animal ate—often fruits and veggies. So, to get a truly complete diet, a variety of ingredients are critical. Not to mention, the superfood fruits and veggies included in our recipes pack a serious nutritional punch, providing health benefits for your pets.
Where are Sojos ingredients sourced?
Sojos products are made from scratch in Minneapolis, MN and we source as many ingredients as possible domestically—about 80%. Because of seasonality and the protein options included in our recipes, we do source elsewhere when necessary. Simply put, they are ingredients that could just as easily end up in your pantry or on the shelves of your local co-op.
How do I make Sojos Complete pet foods?
Simply add water, soak and serve.
Do I need to add extras, like meat or other foods or supplements?
Adding ingredients or supplements to our food recipes isn’t necessary. Our Complete recipes are formulated to meet the AAFCO Nutrient Profiles and can be fed alone. As always, check with your holistic vet or nutritionist—especially if your dog has specific health requirements.
Do I need to add a vitamin or mineral supplement?
You don’t need to add anything to your pet’s meal. Our foods include an all-natural blend of vitamins and minerals that provide all the nutrients your pet needs.
Are the amounts listed in the feeding guidelines per meal, or per day?
Our feeding guidelines recommend your dog’s daily portion size. So if you feed twice daily, simply divide the portion in half to determine how much you should feed per meal.
Does the feeding chart refer to dry Sojos or rehydrated Sojos? How much food will my dog’s serving size net once rehydrated?
Our feeding chart guidelines include measurements using dry Sojos.There's no way to get an accurate measurement once Sojos is rehydrated, because there are too many unpredictable variables that will affect the actual rehydrated volume. Our natural ingredients can vary slightly in size from one bag to the next. Not to mention the soak time, temperature of water, temperature of soak environment (fridge vs the counter), etc can all affect the rehydrated volume.
What temperature water should I add to dry Sojos?
Room temperature water is ideal. Do not add boiling water, as this will cook out the natural enzymes found in raw food.
How do I store Sojos food and treats?
All of our food recipes and freeze-dried meat treats should be stored in a cool, dry place. Do not store dry Sojos in the refrigerator.
Why is it important to soak Sojos?
Soaking improves digestibility. Cats and dogs have a strong, but short, digestive tract designed to quickly break down and absorb foods. Grains and veggies require more complex digestion than meats, fruit and other foods, so having them soak in water a minimum of 15 minutes is critical. You can also soak overnight in the fridge.
Can I refrigerate rehydrated Sojos?
Any leftover food should be treated like fresh food, covered and refrigerated or discarded. Sojos is best served fresh, within 24 hours within of prep.
Can I microwave rehydrated Sojos?
Do not microwave your dog’s rehydrated Sojos. This will cook the raw ingredients.
Can I blend rehydrated Sojos?
Sojos recipes include bite size, natural ingredient chunks. If your pup prefers a smoother blend, or has dental issues, feel free to blend once rehydrated.
How much food will my dog’s serving make once rehydrated?
Each meal will rehydrate a little differently depending on the food mix itself, the temperature of water you used, the amount of time you soaked, etc. So, there’s no way to pinpoint the exact volume once rehydrated.
What’s the shelf-life of your products?
Sojos food products have a 18-month shelf-life when stored in a cool, dry place. The “Best By” date is printed on the top corner of the back of your bag.
My bag is expired. Can I still feed it to my pet?
We cannot guarantee food or recommend you feed it to your pet if it’s past the expiration date.
My dog is allergic to X, can he eat Sojos?
You’ll always want to consult your holistic vet or nutritionist about specific allergies. That said, it’s not uncommon for pets to exhibit allergies to feed-grade ingredients but to process higher quality, human-grade ingredients with significantly less difficulty.
How will my dog’s teeth get clean when feeding a moisture-rich food?
One of the common misconceptions about kibble is that a crunchy food cleans pets’ teeth as they chew. But would you ever substitute chewing on a crunchy snack like pretzels or chips for brushing your teeth? Of course not. Your mouth would be full of gunk and residue that would turn to plaque - and guess what? That’s exactly what happens with pet kibble, which leaves a disease-causing buildup of plaque on pets’ teeth and gum lines.It’s not how soft or crunchy the meal is, it’s how healthy the ingredients are that make a difference in canine dental hygiene.
My dog acts like he is hungry all the time since switching to Sojos. Do I need to increase his serving size?
It’s not uncommon for dogs to exhibit higher energy levels after they’ve transitioned to a raw diet. This is generally a great thing, but may take some adjustment on your part!Not to mention Sojos tastes delicious and is fun to eat, so your pup may just be pulling your leg, and trying to get his paws on some more food. Imagine going from eating artificially flavored pellets every meal (kibble), to eating fresh, raw ingredients (including real meat chunks)—it’s no surprise your pup can’t get enough!Of course, it’s possible your pet does need an increased portion. Our feeding guidelines are just that—guidelines. Every dog is different and you know your pet best. Check with your holistic vet or nutritionist for guidance.
My dog isn’t drinking as much water since switching to Sojos. Why?
For many pets, this is because they’re consuming plenty of water through the moisture-rich Sojos meal—particularly if they were eating a processed, dry food like kibble previously. As always, consult your holistic Vet or nutritionist if you have additional concerns.
I noticed ingredient chunks in my dog’s stool, does this mean he’s not absorbing nutrients?
Sojos is moisture-rich and filled with raw ingredients, so naturally your pup’s output will look different than when he was consuming a processed diet like kibble. Rest assured, it’s perfectly normal to see pieces of carrot, sweet potato or other ingredients in your dog’s stool.Some of the insoluble fiber may not always break down completely—but this does not mean your pet hasn’t gained nutritional benefit from those ingredients. Dogs have short intestinal tracts that are highly acidic, so they extract nutrition and pass waste quickly compared to humans.
How do I know my dog is getting the correct amount of nutrients when one bowl of food looks different than the last one? Or when one bag looks different than the last one?
Because we make Sojos from scratch, in small batches, all the ingredients are natural, and it’s made with real ingredient chunks, it’s normal for you to see some variation from one meal to the next. It is a good idea to ‘rotate’, ‘shake’ or ‘stir’ the bag in between feedings to keep the ingredients as evenly mixed as possible, but each meal will look a little different.Think of our food the way you approach making salad. Even when you use the exact same toppings and the exact same portions to make two salads, they won’t ever look exactly the same—simply because you’re using fresh, real ingredients. Both salads provide the same nutrient content, but look a little bit different. The same goes for your dog’s bowlful of Sojos!