Customer Reviews

Rating: 4.2 of 5 stars 220 Reviews 220 Reviews 4.2 out of 5 Stars

87% Recommend

87% of reviewersrecommend this product

Rating: 4.2 of 5 stars 4.2 / 5

You've Already Reviewed This Item

Stella & Chewy's Absolutely Rabbit Dinner Morsels Freeze-Dried Raw Cat Food

Stella & Chewy's Absolutely Rabbit Dinner Morsels Freeze-Dried Raw Cat Food

  • Most Helpful Positive Review

    Read All 174 Positive Reviews

    Great but pricey!

    By KitKat on Oct 19, 2020

    My cats love Stella and Chewy's! After a bout of diarrhea brought on by eating a new type of wet food, I switched my cat onto this exclusively and she was better overnight! Keep in mind, she had bouts of diarrhea for weeks and had been to the vet five times! Definitely a great product! After a few more My cats love Stella and Chewy's! After a bout of diarrhea brought on by eating a new type of wet food, I switched my cat onto this exclusively and she was better overnight! Keep in mind, she had bouts of diarrhea for weeks and had been to the vet five times! Definitely a great product! After a few more weeks I will introduce the other flavors (turkey and chicken which we have at home) into her diet to make sure she doesn't have a food allergy to either. I only wish this flavor was less expensive! It's hard to feed a 12lb. cat this food exclusively. … more

    You liked it! Something went wrong. Please try again later. Report
  • Most Helpful Critical Review

    Read All 46 Critical Reviews

    I'm not sure if I've left a one-star review - for anything!

    By Lovecats on Oct 16, 2020

    I apologize in advance- this is a long review! Here it goes: after months of struggling with my kitty's IBD and food sensitivities, I found something that WORKED! Stella and Chewy's Rabbit. I flaked it apart to make it easier for digestion.. weened him onto it for a month or so.. then the formula I apologize in advance- this is a long review! Here it goes: after months of struggling with my kitty's IBD and food sensitivities, I found something that WORKED! Stella and Chewy's Rabbit. I flaked it apart to make it easier for digestion.. weened him onto it for a month or so.. then the formula changed. What I last ordered resembled hard little corks. I couldn't flake them, so I blended them. Then. He got unnessicarily sick. I realize variations happen naturally, and most cats aren't as sensitive - but when you're paying top-dollar, you expect consistency. I even tried feeding one to my non-sensitive cat, and was afraid she was going to choke on it! That said, I do realize a lot of cats do well, probably even on this new formula. I explained to customer service that I literally drove all over looking for the 'old formula' that I desperately need - just in order to transition my guy off Stella and Chewy's.. Here's a little more on that: Though the company was professional and did take responsibility, I found Stella and Chewy's customer service to be..mmm.. somewhat incompassionate. Seemed like a copy/ paste explanation. No apology; just a defense as to why the firmed up the recipe (so it won't crumble on shipments) and that the formula was harder than they intended - yes, admitting to their mistake. and a "one-time" voucher for a free bag of food - only because I mentioned that I would have to drive out of my way to return one of the bags that I had to drive out of my way to get! Sweet. She suggested that I was "uncomfortable" with the food, rather than addressing the fact that it made my cat sick. I never want to leave a one-star review; I am writing this review because I think this company's service and product isn't in line with the price. And I'm upset. In case this is helpful: she said there is a "difference starting in March" and soon to be "hitting the shelves" is a product with a February 2022 expiration date or later, that will not be affected. I used to have a Etsy shop, and the one time I had a return-circumstance, I tried hard to be understanding. I know we all have different approaches, but when you've literally spent hundreds in one month, driving around, trying to get the right texture of cat food - well, there ya go. A one star review. CHEWY on the other hand returned the bag I ordered. Their customer service is a 10! Thank you Chewy, and I hope you don't experience a loss for this product I returned. Thanks for reading. God bless. … more

    You liked it! Something went wrong. Please try again later. Report