Customer Reviews

I wanted to love this cat tree so much, my cats really enjoyed laying in it. However, after only a couple days of owning it, the tower that holds the hammock completely snapped off. :( My cats are not very big, they only weigh at most 10 lbs and do not play rough. So it should not have broken this easily or quickly. Maybe I got a defective one, but I was very disappointed in it.

This was very difficult to put together. Some of the screws weren’t long enough to go all the way through. Would not recommend.

Boo Boo loves her new hangout she is a little too big to enjoy tunnel but loves the basket hammock and tasll scratching post

We love this for our bunnies! I think it was a decent value for the product but, what I was most impressed with was the customer service from Trixie (brand). The bottom of the tunnel attaches to the base with a screw but ours seemed to be missing the threaded hole/piece and it would not screw down. I emailed the company who responded quickly asking for my proof of purchase and my address then quickly mailed us a whole new hammock/tunnel section. The tunnel does make a scrunchy sound but it does not seem to scare the bunnies. But we certainly know when they are going through it because of the sound!

Great for younger active ferrets. For older ferrets, they might need some stairs to get up/down. (Wouldn't recommend putting on hard wood floor. They have some trouble getting down and you want to provide a soft landing area)

This was my second purchase, it came damaged, had to throw it out

One cat loves the hammock, altho the entire thing has tipped over when he jumps out of it. Neither cat has gone through the tunnel but they attack it because it crinkles and stalk each other hiding behind it.

the hammock is not supported very well on the curved side and it pulls the post

This isn’t great for large cats. My kitty gets in the hammock and it immediately collapses (past whatever is supposed to hold it up) down to the tunnel. Luckily it doesn’t “fall” far. It does frighten him when it suddenly drops down. It’s very subpar engineering. A few minor changes and it would be an excellent product. None of my cats utilize the tunnel due to it being much smaller than their tunnel. Nothing attached to entice them to enter the tunnel either. It would be nice if Trixie offered this hammock on a much taller, cat condo/ cat tree product. 5 out of my 5 cats agree, they’d like this product in a much larger scale with 2-3 of these fluffy hammocks, sisal rope, etc.

At first I put it together and she wouldn't touch it. A couple days later I found her sleeping in it and is on it everyday. She loves the scratcher ball on the top too. She'll get hyper and go to town on it.