Customer Reviews

Rating: 4.0 of 5 stars 95 Reviews 95 Reviews 4.1 out of 5 Stars

87% Recommend

87% of reviewersrecommend this product

Rating: 4.0 of 5 stars 4.1 / 5

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Trixie Gandia 26.75-in Faux Fleece Cat Tree

Trixie Gandia 26.75-in Faux Fleece Cat Tree

  • Most Helpful Positive Review

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    Bunny Tree

    By BunnyLove on Jan 1, 2021

    We love this for our bunnies! I think it was a decent value for the product but, what I was most impressed with was the customer service from Trixie (brand). The bottom of the tunnel attaches to the base with a screw but ours seemed to be missing the threaded hole/piece and it would not screw down. We love this for our bunnies! I think it was a decent value for the product but, what I was most impressed with was the customer service from Trixie (brand). The bottom of the tunnel attaches to the base with a screw but ours seemed to be missing the threaded hole/piece and it would not screw down. I emailed the company who responded quickly asking for my proof of purchase and my address then quickly mailed us a whole new hammock/tunnel section. The tunnel does make a scrunchy sound but it does not seem to scare the bunnies. But we certainly know when they are going through it because of the sound! … more

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  • Most Helpful Critical Review

    Read All 21 Critical Reviews

    Disappointed

    By Jenny on Mar 25, 2021

    I wanted to love this cat tree so much, my cats really enjoyed laying in it. However, after only a couple days of owning it, the tower that holds the hammock completely snapped off. :( My cats are not very big, they only weigh at most 10 lbs and do not play rough. So it should not have broken this easily I wanted to love this cat tree so much, my cats really enjoyed laying in it. However, after only a couple days of owning it, the tower that holds the hammock completely snapped off. :( My cats are not very big, they only weigh at most 10 lbs and do not play rough. So it should not have broken this easily or quickly. Maybe I got a defective one, but I was very disappointed in it. … more

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