Customer Reviews

Bought this for my 7 month old cats, but my 9 yr and 5 yr like it too! None of them seem to like going in the tunnel, but they do lay on it. Assembly was quick and easy. My to older cats are quite "fluffy" and it has held up for them.

I don’t understand why but my cats refuse to get into the bed or the crinkle tunnel. They will actively avoid stepping on the bed area. If I try to set them on it, they step on the edges. It’s like they don’t trust it! Very strange. The product seems well made, but 3/3 of my cats won’t use it.

I wanted to love this cat tree so much, my cats really enjoyed laying in it. However, after only a couple days of owning it, the tower that holds the hammock completely snapped off. :( My cats are not very big, they only weigh at most 10 lbs and do not play rough. So it should not have broken this easily or quickly. Maybe I got a defective one, but I was very disappointed in it.

This was very difficult to put together. Some of the screws weren’t long enough to go all the way through. Would not recommend.

Boo Boo loves her new hangout she is a little too big to enjoy tunnel but loves the basket hammock and tasll scratching post

We love this for our bunnies! I think it was a decent value for the product but, what I was most impressed with was the customer service from Trixie (brand). The bottom of the tunnel attaches to the base with a screw but ours seemed to be missing the threaded hole/piece and it would not screw down. I emailed the company who responded quickly asking for my proof of purchase and my address then quickly mailed us a whole new hammock/tunnel section. The tunnel does make a scrunchy sound but it does not seem to scare the bunnies. But we certainly know when they are going through it because of the sound!

Great for younger active ferrets. For older ferrets, they might need some stairs to get up/down. (Wouldn't recommend putting on hard wood floor. They have some trouble getting down and you want to provide a soft landing area)

This was my second purchase, it came damaged, had to throw it out

One cat loves the hammock, altho the entire thing has tipped over when he jumps out of it. Neither cat has gone through the tunnel but they attack it because it crinkles and stalk each other hiding behind it.

the hammock is not supported very well on the curved side and it pulls the post