Customer Reviews

Not bulky like other covered kitty litter boxes. Cats like them

This is a great box for larger cats and multiple cats. Works perfectly

I was knocking the bottom on my trash can to get stuff out of the bottom and cracked it about 5 days after I got it. It is now wrapped with tape around the bottom to hold it together

I had a little box from Van Ness before and it lasted a long time (like 10-15 years), but it was time to replace it. I purchased this because of the quality I expected from this company and because of the nice appearance. I really got what I paid for. I should have learned after the first one arrived and was cracked in at least places, making it unusable. Chewy replaced it for free (Chewy is awesome!) no questions asked. The new one arrived without damage, but one of the fasteners on the side doesn't stay closed, so it is hard to pick up the container. It has also already cracked after only 2-3 months. I am SO disappointed. This litter box is not sturdy or well made- again, I should not I had a little box from Van Ness before and it lasted a long time (like 10-15 years), but it was time to replace it. I purchased this because of the quality I expected from this company and because of the nice appearance. I really got what I paid for. I should have learned after the first one arrived and was cracked in at least places, making it unusable. Chewy replaced it for free (Chewy is awesome!) no questions asked. The new one arrived without damage, but one of the fasteners on the side doesn't stay closed, so it is hard to pick up the container. It has also already cracked after only 2-3 months. I am SO disappointed. This litter box is not sturdy or well made- again, I should not be surprised because I didn't pay much. I now have to purchase another little box- this one is just too flimsy. … more

Overall excellent idea, poor implementation. Small enough to fit next to toilet in my apartment and clear top allows for quick visible confirmation of where the cat is. Arrived with missing latch on one out of the four corners, and broken latch plastic in the area of the latch, which makes carrying handle obsolete. Door functions as intended.

I was really excited to get this new cat litter box for my boys but was dissapointed to find it came cracked and broken

good size cats took to it before I had it set up door came off 2x while setting up and I didn't know if my trio would like the door (current boxes did not have)... so It comes of real easy if you don't want one Excellent so far getting another came in like 24 hours

Just got it today was broken in one spot not sure if it will effect the usage but upset I got broken product.

Gave it 4 stars because the opening lid for the cat to go in and out broke when I tried putting it together.

First, I love Chewy. Second, I have several other VanNess products I like. That said, these were the cheapest litter pans I ever owned, and I've owned a lot of boxes since Kitters in 1974. As I set up the first, my grandson knocked the others off the table, and it looked like two of the tops broke. I contacted Chewy, and of course was given a credit and told to donate the broken boxes. Later, after undoing all the zip ties, I found all three tops had broken, (one latch unusable on each), and both boxes cracked at the corner as well. They were in bad enough shape, I was embarrassed to donate them. I used the third until I made the mistake of picking up the box with about an inch of litter in First, I love Chewy. Second, I have several other VanNess products I like. That said, these were the cheapest litter pans I ever owned, and I've owned a lot of boxes since Kitters in 1974. As I set up the first, my grandson knocked the others off the table, and it looked like two of the tops broke. I contacted Chewy, and of course was given a credit and told to donate the broken boxes. Later, after undoing all the zip ties, I found all three tops had broken, (one latch unusable on each), and both boxes cracked at the corner as well. They were in bad enough shape, I was embarrassed to donate them. I used the third until I made the mistake of picking up the box with about an inch of litter in it. The entire side split, top to bottom! I have other Van Ness pans, different material, and I love them.This model is not up to snuff, in my opinion. Apparently, if you are careful enough, and lucky enough, these can be okay. I think the product should be strong enough to survive a short drop, or even being picked up with litter in it. Pans DO need to be picked up and old, sifted litter emptied! … more