Customer Reviews

Rating: 3.5 of 5 stars 378 Reviews 378 Reviews 3.6 out of 5 Stars

75% Recommend

75% of reviewersrecommend this product

Rating: 3.5 of 5 stars 3.6 / 5

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Van Ness Translucent Enclosed Cat Litter Pan

Van Ness Translucent Enclosed Cat Litter Pan

  • Most Helpful Positive Review

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    Cats Favorite

    By Kat333 on Oct 30, 2020

    Purchased one of these about a yr and a half ago along with an xl catit covered pan for my 4 large cats and I also have another brand medium size pan. All 4 preferred this Van Ness over the other two so I finally gave in and ordered two more of these to replace the other brands. One was damaged upon Purchased one of these about a yr and a half ago along with an xl catit covered pan for my 4 large cats and I also have another brand medium size pan. All 4 preferred this Van Ness over the other two so I finally gave in and ordered two more of these to replace the other brands. One was damaged upon delivery but was quickly replaced by customer service. I have never had a problem with the pan breaking during use and don't expect to have with the 2 new ones. I do not pick them up by the handle when full of litter, I take top off and lift pan. I also use a metal scoop but am careful when scooping as yes they are a little thinner than some pans but I believe my cats like them as the tops are somewhat see through and the design is easy for them to move around in. … more

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  • Most Helpful Critical Review

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    Not recommended

    By Sandy on Jan 8, 2021

    I had a little box from Van Ness before and it lasted a long time (like 10-15 years), but it was time to replace it. I purchased this because of the quality I expected from this company and because of the nice appearance. I really got what I paid for. I should have learned after the first one arrived I had a little box from Van Ness before and it lasted a long time (like 10-15 years), but it was time to replace it. I purchased this because of the quality I expected from this company and because of the nice appearance. I really got what I paid for. I should have learned after the first one arrived and was cracked in at least places, making it unusable. Chewy replaced it for free (Chewy is awesome!) no questions asked. The new one arrived without damage, but one of the fasteners on the side doesn't stay closed, so it is hard to pick up the container. It has also already cracked after only 2-3 months. I am SO disappointed. This litter box is not sturdy or well made- again, I should not be surprised because I didn't pay much. I now have to purchase another little box- this one is just too flimsy. … more

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