Customer Reviews

32 reviews 32 Reviews 4 out of 5 Stars

84% Recommend

84% of reviewersrecommend this product

4 / 5
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Whistle 3 Dog & Cat GPS Tracker & Activity Monitor

Whistle 3 Dog & Cat GPS Tracker & Activity Monitor

  • Most Helpful Positive Review

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    Loving our Whistle Tracker!

    By Relieved on Nov 10, 2017

    We received our Whistle Tracker in the mail a week ago for our Kitty. At first, we were afraid it was too big and heavy for him but he hasn't complained about it being hooked on his collar. We live in an area where we worry about him wandering too far and getting into trouble with local fox, dogs, mountain We received our Whistle Tracker in the mail a week ago for our Kitty. At first, we were afraid it was too big and heavy for him but he hasn't complained about it being hooked on his collar. We live in an area where we worry about him wandering too far and getting into trouble with local fox, dogs, mountain lions or cars driving too fast. This has given us complete piece of mind. We made the "home" range as small as the device would allow. I wish it didn't require the "home" range at all. We are now able to sit at home with piece of mind until we see he has wandered farther than our comfort allows. At that point, it has been easy to find him by turning our Phone's Location on so we can compare how close we are getting to him. So glad we purchased this device! … more

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  • Most Helpful Critical Review

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    buyer beware

    By birddog on Oct 30, 2017

    the first time I used, it fell off my dog while he was bird hunting in heavy cover. It was transmitting at the time, so it was obviously attached correctly. Even though they claim to have a "90 day risk free guarantee" they refused to replace it. Terrible customer service, and fraudulent guarantee. Plus the first time I used, it fell off my dog while he was bird hunting in heavy cover. It was transmitting at the time, so it was obviously attached correctly. Even though they claim to have a "90 day risk free guarantee" they refused to replace it. Terrible customer service, and fraudulent guarantee. Plus, the tracking function of the ap is archaic. It will show your dog's location, but not your own. Might come in handy if your dog gets lost in an urban environment where you can track bt street names, but if they are out in the wilderness, forget about it. … more

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  • buyer beware

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    the first time I used, it fell off my dog while he was bird hunting in heavy cover. It was transmitting at the time, so it was obviously attached correctly. Even though they claim to have a "90 day risk free guarantee" they refused to replace it. Terrible customer service, and fraudulent guarantee. Plus, the tracking function of the ap is archaic. It will show your dog's location, but not your own. Might come in handy if your dog gets lost in an urban environment where you can track bt street names, but if they are out in the wilderness, forget about it.

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  • Lacks Key Features That Should Be Standard & Misleading Marketing

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    I bought this device off the assumptions I made from their marketing. I suppose I should have read the fine print. Problem 1) Monthly subscription required after you go to activate device Problem 2) You don't have reasonable control over safe zones. They give you a standard diameter that encoimpasses the entire block my house is on. You cannot make a smaller safe zone. So I won't be alerted until after my dog has left my neighborhood. Problem 3) Battery life is poor Problem 4) Customer service is aware of the shortfalls yet can provide no ETA n any improvements

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  • Disappointed

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    I've had problems with this device maintaining connection to my wifi, even though I have a booster and the signal is strong throughout my home. As a result, it notifies me repeatedly (and by that I mean over a dozen times a day) that my dog is over half a mile away on a highway. The assistance I've received from the manufacturer has not helped resolve the problem. The battery lasts only a day. I had an earlier generation of this product that had a base and it worked pretty well until it no longer held a charge. This one does not accurately track my dog and does not give me accurate updates.

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  • Great idea, but not quite there yet, technologically!

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    Great idea, but not quite there yet, technologically! I needed the Whistle 3 to track and locate an old, set-in-his-ways, tomcat (actually neutered). I live in the middle of nowhere and the old cat, Felix, keeps disappearing for days. It is terrifying! He is an indoor/outdoor cat. I would keep him in the house, but he begs and begs at the door to go out, and then sometimes he just, poof, disappears. The tracker cannot tell you where the pet is within the safe zone, so if he is hiding or hurt, you have to move your safe zone and then disable your wifi to find the pets location. Then, it only gets you within 90 feet-ish. If the animal is in or under something, and not out in the wide open Great idea, but not quite there yet, technologically! I needed the Whistle 3 to track and locate an old, set-in-his-ways, tomcat (actually neutered). I live in the middle of nowhere and the old cat, Felix, keeps disappearing for days. It is terrifying! He is an indoor/outdoor cat. I would keep him in the house, but he begs and begs at the door to go out, and then sometimes he just, poof, disappears. The tracker cannot tell you where the pet is within the safe zone, so if he is hiding or hurt, you have to move your safe zone and then disable your wifi to find the pets location. Then, it only gets you within 90 feet-ish. If the animal is in or under something, and not out in the wide open, you cannot pinpoint the location. The Whistle 3 needs a manual turn on blinking light and an additional feature for up close tracking, like a radio receiver. Also, and this is the most disturbing part, the very helpful support staff all goes home at 7:00 PM. I was frantically trying to find Felix before the battery ran out and the thing stopped tracking for some reason. I called customer support only to discover that support is limited to days. VERY bad!! They need 24-hour support! Felix is home for now and I hope to find a collar more fitting to our needs. Chewy was GREAT!! I got a refund the moment I contacted them about not liking the product. I will buy for them very often!! Toni S., the support staff for Chewy, was very nice! … more

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  • Do not trust it

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    I have two german shepards that run my 5 acres inside an underground fence. I bought this unit to make sure they stayed home. For the first few hours it worked great, but then could not track or find them for over 13 hours. Both dogs were in the yard, but would have never found them if they were lost with this product, and no customer support, no answers as to why it wouldn't work. Chewy was great about taking it back, Whistle so far has not done anything.

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