Wyze Cam Pan V2 Pet Camera, White
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| Customer Rating | — | — | |||
| Price | $49.98Chewy Price | $39.99Chewy Price | $35.98Chewy Price | $59.99Chewy Price | $49.98Chewy Price |
| Compatibility | Apple iOS, Android, Wi-Fi | Wi-Fi | Wi-Fi | Rechargeable, Wi-Fi | Wi-Fi |
| Technology Feature | Two-Way Audio | Two-Way Audio | Two-Way Audio, Voice Recording | Motion Alerts | Two-Way Audio |
| Material | Plastic | Plastic | N/A | N/A | Plastic |
| Toy Type | N/A | N/A | N/A | N/A | N/A |
| Lifestage | N/A | N/A | N/A | N/A | N/A |
| Breed Size | — | N/A | — | — | — |
| Closure Type | — | N/A | — | — | — |
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38 Customer Reviews
Works for us!
We had another brand of camera and the dog pulled it off the wall and ate it (it was expensive, both in parts and in cost of subscription service). I like this much better - the dogs hardly notice it and The Destroyer isn't bothered by it nearly as much as she was by the Simpli one. It has great image quality both in pitch black (grey) and dimly lit rooms (I thought the lights were on before I walked in!). The camera has a wide range and was easy to connect to our wifi. My only annoyance is that it notifies me of EVERYTHING- including light flashes on the ceiling from cars passing by. I'm sure I can move it to correct for this. Speaker works well, my dogs don't care about the siren (maybe that can be mentioned to the manufacturer, make it WAY more alarming so it can stop bad behaviors in the act?). Overall impressed and planning to buy more! Only thing chewy could have done better was let me know also need a microSD. Manufacturer has it for like 7 bucks so that's where I ordered it from but other than that glad I made this purchase.
Great camera
I have bought three Wyze cams now, two of them being this one, the other one is the small, stationary camera. I think they're really great quality for the price. The panning feature is the best and the night vision quality is really good. No issues when setting up, great experience with them so far.
Broke after 4 Uses
Horrible waste of money. It broke after I used it four times, and it won't even let me do a factory reset to try and fix it. The app was unhelpful- you can only record while you're actually in the app, and if the screen locks or you leave the app open and go to a different app it stops recording. What's the point of recording it if I need my phone open the whole time and I can just look at the screen? It's buggy and terrible, I'd expect this quality from a $15 to $20 camera, not a $50 one.
Security issue
The picture is really clear however I was sitting in my living room and the camera started moving by itself, we did not have it turned on (this happened twice while we were home). I spoke with a co-worker and they suggested I check Google for security settings and there was an article about hacking and that the company knows about it but does not tell it's customers. We wondered why we sometimes would hear muffles of voices when checking on our dog, and she would always stare at the camera, now we know why. The camera is now disabled.
HORRIBLE Connectivity
Anytime power is disconnected from the camera, or if the camera becomes disconnected from the wifi network, it will NOT automatically reconnect to wifi. Instead, the solution (as stated on the wyze app), is to delete the camera from the app, perform a factory reset on the camera, and go through all of the installation set-up steps again and add the camera to the app & wifi network. Wait, there's more! Guess what, if you update the software or restart the camera, the exact same thing happens! Yup, you need to perform all the same steps again (Delete camera, factory reset, re-install)! Of all the wifi devices I've ever owned, Ive never seen anything like this... absolute garbage.
Misleading
After 4 months they require a subscription to view event videos. They need to disclose this up front about the product before purchase. Loved it up till now. Go with Blink. I've had their products for years with no change. Blink is up front and consistent with their service!
Fine Print Costs, Huh? Wait..What?
Received today, yay!! ??? Instructions are not step by step. It’s Missing a few steps. Purchase ad does not make you aware of the necessary subscription required. The instructions does not state the need for a subscription first, I kept going around in circles ( unplug, restart, reconnect etc…) only to glance at the “fine print” on the outer bottom of the box…….see attached photo. I am hoping to get a great result and update my review after getting the subscription and camera up and running. Again, when viewing camera online and deciding to purchase the camera the ad said nothing about the requirements of a subscription. The “no refund” reviews has me worried too, because I bought two! We shall see. The quality and look of the camera is Awesome, I just hope I can get it up and running and get some value out of it with few or little interruptions. Stay tuned………..
Doesn't work, customer service unresponsive
This is my second Wyze cam. I had issues setting up the first one but figured it out. This one, however, I can't figure out even after following all of the trouble shooting tips on the website. I submitted a request to Wyze a couple of weeks ago with no response. This is a Wyze problem, not a Chewy problem.
It’s okay.
We bought this to be able to check in our sitter/dogs/aquarium while we went on a trip. Pros: Easy setup Clear video day/night Neat features Cons: Needs an SD card Wants you to pay for a subscription, we are NOT camera in the house type people and to only have access to certain features if you have a subscription doesn’t work for us. My biggest issue was it lost internet connection mid trip and never reconnected back to the network and my phone. This is a great camera for someone who doesn’t mind a camera in the house to see pets while at work. We did end up returning the camera because it just won’t fit our needs.
Not the same as it was
I think it’s wrong when you buy a product and then the company decides to change the rules and functionality after you’ve had it for an additional cost. They want you to donate to get your video recordings now. My cameras all have microsd cards so I dont need to pay the extortion to get my videos (it makes it more inconvenient to use) but I’m sure its only a matter of time before that goes away too.