Customer Reviews

I purchase a lot of items for my Dalmation on Chewy. I'm usually very satisfied. I purchased the ZenCollar. It arrived on a Wednesday morning about 10:00AM. I put it on my dog. By the time I came home on Thursday, about 5:00PM, it had a hole in it near the valve, was flat and won't hold air. I'm judging poor quality.

When our lab pup was hit by a car, the vet provided us with a collar that was huge and he was miserable. We thought this would do the trick. We alternated use of it with the other collar. We had it just a few days and noticed it was deflating. There is no damage to it from the dog. If it were not for that, I would give it perhaps 3 or 4 stars. Not 5 since he was still able to lick his paw.

I purchased this item and it worked great for my dog

I inflated the collar and tried to zip it closed and the zipper broke write away.

I liked this concept as my dog didn't like the plastic cone of shame so I thought this would be a great way to get her through her past surgery trauma. The product didn't hold air in the inflatable tube. Also it had a tendency to slip off her head unless I had her collar pretty tight (of course it could have also been slipping off because it didn't hold air). Then after a website chat with Chewy customer service (horribly poor) I had to call Chewy's customer service phone number. They were awesome and said they would send a new one in 24hours, as I was needed ASAP for a dog trying to pull out her sutures. It finally showed up 10 days later, the day the sutures had to come out. Worthless to me I liked this concept as my dog didn't like the plastic cone of shame so I thought this would be a great way to get her through her past surgery trauma. The product didn't hold air in the inflatable tube. Also it had a tendency to slip off her head unless I had her collar pretty tight (of course it could have also been slipping off because it didn't hold air). Then after a website chat with Chewy customer service (horribly poor) I had to call Chewy's customer service phone number. They were awesome and said they would send a new one in 24hours, as I was needed ASAP for a dog trying to pull out her sutures. It finally showed up 10 days later, the day the sutures had to come out. Worthless to me now. … more

Much better than the collar of shame. Keep Cody away from the stitches.

Recently purchased this collar for my dog who broke his leg. He is a bigger dog with long legs and a long nose. The collar didn’t fit, so I bought 2 more and decided to try to “stack” them. No luck. Called Chewy to find out how to return them. They gave me full credit and told me to donate the items. Amazing! Thank you Chewy! Great customer service!

If I had only 1 5 month old puppy it would have been great but 2 they play around chew and bite a lot well you know what happened

My dog was able to easily tear off the straps that the collar loops through and remove the item using just her front paws.

Even with her straight collar slipped through the holders, Tarynn has managed to get the Zen Inflatable off then proceeded to chew the platic portion where you inflate the device off.