Promotional Offers Terms & Conditions
Last Updated: September 12, 2023
1. Promotional Offer: Unless otherwise indicated, these Promotion Terms and Conditions (“Terms”) govern all promotional offers sent by Chewy Canada, Inc. (“Sponsor” or “Chewy”) and its parent company, subsidiaries, affiliates, partners (collectively, “Chewy’s Promotional Offers”), including offers of free items, rewards, savings, discounts and/or other benefits (collectively, “Benefits”). Offers are limited to residents of Canada, except for residents of Quebec. Offers are limited to only the eligible products and qualifying items (collectively, “Eligible Products”) set forth in Chewy's Promotional Offers. Unless otherwise indicated, all Eligible Products must be in customer’s cart at checkout to qualify for offer and must be purchased in a single transaction. Any required spend amount refers to the purchase price of the Eligible Products and does not include tax. Specific conditions and limitations for each offer are stated in Chewy’s Promotional Offer. For exclusive offers, offer is valid only for intended recipient of Chewy’s Promotional Offer email or direct mail. Duplicate requests will constitute fraud. Theft, diversion, reproduction, transfer, sale or purchase of any offer is prohibited and constitutes fraud. Void outside of Canada and void in the Province of Quebec and where prohibited, taxed, or restricted by law. No substitutions or cash redemptions. Any applicable taxes (if any) are the sole responsibility of the Benefit recipient.
2. Benefit Conditions: Benefits are only redeemable in the manner stated in Chewy’s Promotional Offers in accordance with these Terms. All Benefits are available while supplies last and subject to availability. Gift card and coupon terms and conditions apply for gift card and coupon Benefits. If you return Eligible Product(s) in accordance with the Chewy’s return policy, you must return your Benefit or otherwise your refund may be void.
3. General Conditions: Chewy reserves the right in its sole discretion to not redeem a Benefit of any individual it finds to be engaging in fraud or undermining the legitimate operation of this Promotional Offer or acting in an abusive, fraudulent, deceptive or disruptive manner or in violation of these Terms. Any attempt by any person to undermine the legitimate operation of the Promotional Offer may be a violation of criminal and civil law and should such an attempt be made, Chewy reserves the right to seek damages from any such person to the fullest extent permitted by law. Chewy reserves the right to make the final decision with respect to redemption and fulfillment of any Benefit, in its sole discretion. Chewy reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend this Promotional Offer should (in its sole discretion) virus, bugs, epidemics, non-authorized human intervention, cheating, fraud or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the Promotional Offer. Void where prohibited or expired. Sponsor is not responsible for late, non-compliant, postage-due or misdirected requests. Requests not complying with all offer requirements will not be honored.
THIS CLAUSE IS NOT APPLICABLE TO CONSUMERS RESIDING IN QUEBEC: By participating, you agree to release and hold harmless Chewy and its advertising and promotion agencies and their respective parent companies, subsidiaries, affiliates, partners, representatives, agents, successors, assigns, employees, officers and directors (collectively, the “Released Parties”), from and against any liability, loss, claims or causes of action arising out of participation in the Promotional Offer and/or receipt, use or misuse of any Benefit, including, but not limited to: (a) unauthorized human intervention in the Promotional Offer; (b) technical, mechanical or printing errors; (c) the administration of the Promotional Offer (including any errors) and/or the processing fulfillment or redemption of requests; (d) injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from your participation in the Promotional Offer or receipt or use of any Benefit; and/or (e) a partner's failure to Redeem the Benefit for whatever reason. You further agree that in no event shall the Released Parties be liable for attorney’s fees. You waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct, or indirect damages.
4. Dispute Resolution and Agreement to Individual Arbitration; Governing Law: Any and all disputes between you and Chewy, its agents, employees, officers, directors, principals, successors, assigns, subsidiaries, affiliates, or independent contractors, including veterinarians, (collectively for purposes of this section, “Chewy”), pertaining to these Promotional Offers Terms & Conditions and their interpretation or the breach, termination or validity thereof shall be resolved pursuant to the Dispute Resolution and Agreement to Individual Arbitration; Governing Law provision of the Terms of Use for Canada, which is expressly incorporated by reference herein.
5. Sponsored by: Chewy Canada, Inc., 7398 Yonge St, Suite 6D-783, Thornhill, ON L4J 8J2.
6. Language: The parties have expressly requested and hereby agree that these Promotional Offers Terms & Conditions and all related documents be drafted in English only. Les parties ont demandé expressément et consentent à ce que la présente entente et tout document yafférent soient rédigés en anglais seulement.
Chewy Canada Legal
7398 Yonge St.
Suite 6D-783
Thornhill, ON L4J 8J2