Frequently Asked Questions
Do dogs & cats like the taste of FiRM UP? I have picky eaters.
Most pets LOVE the taste of our supplements. There are some dogs & cats that will initially turn their snout up at the products, but we encourage our customers to be persistent with the products as you are feeding your pet a supplement to help a condition or issue and you want to do what you can to get the products into the diet. We encourage mixing the product into the food with a little bit of water.
Do I have to add water to FiRM UP and FiRM UP + cranberry?
Nope! That is the beauty of FiRM UP! It's mobile and easy. The dogs/cats like it a little more and it's a little easier to eat (not as dry) when it is mixed with water... but the only side effect of feeding it dry is a condition we call "orange beard".?
My dog got into the pantry and ate an entire bag of FiRM UP! Should I be concerned? Should I seek vet care?
Our dogs have done this so many times without issue!! FIRM UP is like candy to them! With that said... it's not a bad idea to check in with your Vet if your dog has "racoooned" your bag of FIRM UP!. We literally have a lock on our pantry now because of this!
I just received your firm up product and thought it smelled really nice when opening the package. I haven't tried it on my dogs yet, but I wondered why it's not available for humans? It might be great replacement for other fiber sources such as psyllium?
Thank you! We get this question a lot. Although we use 100% Human Grade top notch ingredients, we license our products to sell in the pet industry, not the human supplement industry.
How many times a day should I feed your supplements?
All of our products are to be fed once a day or in 1 meal of the day with the exception of Urinary Berry... it is to be fed twice per day.
FiRM UP feeding instructions. I am unclear on how much product and water to mix?
You will mix equal amounts of product and water. So let's say you have a 20 lb dog. Your would mix 1 - 2 tsp of product and 1 - 2 tsp of water. The amounts are on the back of the packaging for reference.
How much cranberry is in FiRM UP Cranberry?
There is approx. 250mg of nutraceutical grade cranberry in each tbs. of FiRM UP! + Cranberry.
My dog/cat gets UTI's regularly. Will FiRM UP Cranberry work?
FiRM UP! + Cranberry has the added benefit of cranberry (PAC's to fight infection and antioxidants). There is enough cranberry in most cases to help maintain a healthy bladder and urinary tract however, if your dog/cat is prone to chronic UTI's, our Super Snout Urinary Berry supplement is a better choice. Always consult with your Veterinarian before feeding any supplements to your dog/cat**Can your supplements be given to any age dog/cat?**
First, always consult with your Veterinarian prior to feeding any food supplement....Ours or anyone else's! Our products are pure, whole foods from nature... so there should not be any problems with the age of the dog/cat. Please note though that puppies/kittens under the age of 12 weeks and pregnant/nursing mothers should be monitored more closely.
Your company name is Diggin' Your Dog and Super Snouts...are your supplements good for cats too?
Definitely! Our products work excellent on cats! There is a dosage on every product for cats/cat weights.
Do your supplements require refrigeration after opening?
NEVER! Use what you need when you need it and put the rest back in the cupboard/pantry! Our products are 100% shelf stable and ZERO WASTE products.?
Are your supplements gluten free/gmo free/pesticide free?
Yes... all of the above.
Where do you source your ingredients?
All Diggin' Your Dog products are 100% sourced in the USA. From the ground to the bag they come from domestic sources. Our Super Snouts brand has some ingredients that are selectively sourced outside of the USA... For Example: Green Lipped Mussel from New Zealand... the only place on earth to source it. Egyptian Fennel (in Our GI Balance) is THE BEST fennel for gas. The USA is really good at a lot of products... but we aren't the best at absolutely everything!
Do you source anything from China?
Where are the products manufactured and /or packaged?
Our treats are handcrafted / hand - packed for us by our partner in California. All of our other products/supplements are formulated, handcrafted and hand - packed in our facility in Reno, NV. We like to use to people, not machines to make our products.
How does FiRM UP work?
FIRM UP supports stool consistency and regularity in dogs and cats. It does this through the fiber in the Whole Pumpkin and Apple Fiber. It works great when switching foods or when GI upset occurs unexpectedly. It works for both diarrhea and constipation. How? Diarrhea is a LACK of water absorption the colon and lower bowel. Fiber (FIRM UP) directly aids in forming solid stool by slowing down digestion and the passage of waste, giving the body more time to naturally absorb water.On the other paw, Constipation is TOO MUCH water reabsorbing into the body due to the slow passage of waste matter through the colon. The result is dry and difficult to pass stools. Fiber (FIRM UP) will keep some of this water from being re - absorbed by the colon, giving the colon the fluids needed for hard to pass stools.