Coachi Fetch & Reward Dog Tool, Navy

Was excited for this item as it was something different than nearly every other dog play/training item on the market thus far, and my dog was really taking to it, and was really loving it during our first “Play”/training session with it, however that very first “play”/training session using it was cut drastically short as the zipper pull completely broke off in my hands when trying to open it/the Fetch & Reward to get the treat out to reward my dog. And this was with gentle, or usual “force” that one would use to unzip something. Also, the zipper was not stuck on the lining of the item/the item itself, so there was absolutely no reason at all whatsoever that the zipper pull should’ve completely broken off like it did (and when I say that that the zipper pull completely broke off, I mean that it completely broke off, and is unable to be fixed/repaired/reattached. It [the zipper pull] did NOT just slide off/out of it’s attachment point like some zipper pulls/zippers do, where you can just slide the zipper pull back in to place/back on to it’s attachment point. This metal of this zipper pull completely snapped.).