PetSafe Drinkwell Platinum Plastic Dog & Cat Fountain


4.2
Rated 4.2 out of 5 stars
1627 Ratings

1363 Customer Reviews



Rated 2 out of 5 stars
By Maureen on Jan 3, 2026

Disappointment

I had a Petsafe Drinkwell for at least a decade many years ago. So when I decided to get a filtered water bowl for my dog I went right to this one. Unfortunately,

I had a Petsafe Drinkwell for at least a decade many years ago. So when I decided to get a filtered water bowl for my dog I went right to this one. Unfortunately, like everything else that manufacturors improve upon, it's not an improvement. This unit has an impeller on a suction pad base. However the suction pads relased themselves every time I added water to the bowl. And it didn't matter how hard I pushed to have them attach to the bowl, they just didn't stay. I think that alone had a lot to do with the noise from this product. Also, the water flow adjuster was a joke. My old one did a wonderful job, this one not so much. Overall a big disappointment. Thank you Chewy for allowing me to donate this to our shelter and purchase a different brand


Rated 5 out of 5 stars
By Janet on Jan 4, 2026

Perfect fountain

I just replaced a Drinkwell fountain after 9 years with the same Drinkwell fountain. Even if you do wash and clean about every 3 weeks (we have 4 cats), it just

I just replaced a Drinkwell fountain after 9 years with the same Drinkwell fountain. Even if you do wash and clean about every 3 weeks (we have 4 cats), it just becomes time to replace. The pump was making a noise but still working. You can take the pump apart and clean, which is what I do every time I clean the fountain, but after 9 years it was just time to replace. Ordered the exact same fountain I had. I did try one of the stainless steel one (different brand) but it does get slimy and my cats refused to drink from it. They love the Drinkwell Fountain. Highly recommend especially multi pet households or single pet larger pet.


Rated 3 out of 5 stars
By Christina on Nov 27, 2025

Ehhhh

I have purchased this two times. The pump has broken within 6-9 months. I bought one and 9 months the pump stopped. I have had a 2nd on and we are at maybe 9 months

I have purchased this two times. The pump has broken within 6-9 months. I bought one and 9 months the pump stopped. I have had a 2nd on and we are at maybe 9 months and the pump broke again. Mold grows on this so quickly so definitely make sure you take it apart because what grows up inside is wow! Do not put it in the dishwasher because the heat and hot water will really warp it and it won't align back. Trust me. I love how much water my dog drinks but its very hard.


Rated 4 out of 5 stars
By Celia on Dec 7, 2025

Large capacity

Luna is drinking more frequently. She’s fascinated by the flowing water. I myself enjoy listening to the water. There is one problem that I’m working to resolve

Luna is drinking more frequently. She’s fascinated by the flowing water. I myself enjoy listening to the water. There is one problem that I’m working to resolve. The water bowl slowly fills and, over the course of 6-8 hours, eventually overflows. I will continue to work to resolve the problem but I may need to return the fountain and try a different model.


Rated 4 out of 5 stars
By Mai on Sep 26, 2025

Mostly a good design....BUT

We have been looking for a good water fountain that didn't clog so easily and had moving water. This design is fairly good. more surface area for filter support

We have been looking for a good water fountain that didn't clog so easily and had moving water. This design is fairly good. more surface area for filter support than a tiny 2 inc square sponge most 2 G water bowls come with. However, the lip in the front is way too low, prolly meant for cats and senior dogs. We have large breed dogs and they are messy drinkers. Dirt dogs track in on their faces still linger in the front of the water area and doesn't really go to the back and get filtered, maybe there should be a swirling movement of water in addition to the spout like in the dentist spit out water bowl. But overall we like it, but water does get everywhere for larger dogs.


Rated 5 out of 5 stars
By Jennifer on Jan 21, 2026

Quiet and sleek!

This is an upgrade from the basic fountain we had from PetSafe. Holds a lot of water and not loud. So Gucci! Love it!

This is an upgrade from the basic fountain we had from PetSafe. Holds a lot of water and not loud. So Gucci! Love it!


Rated 5 out of 5 stars
By Jayelcee on Aug 9, 2025

Easy to clean and operate

This is the 3rd water drinking fountain I've purchased and by far my favorite. It holds alot of water... I refill it maybe once a week for 3 pets (2 cats and a dog)

This is the 3rd water drinking fountain I've purchased and by far my favorite. It holds alot of water... I refill it maybe once a week for 3 pets (2 cats and a dog). I've noticed they are drinking more water now and not purposely splashing water out of it like the cats did previously. It's much, much easier to clean which I love. While it isn't silent, I don't mind the sound of a fountain, and it isn't that loud. I highly recommend this fountain, the cleaning brush set, and additional filters to anyone looking for an item like this. My cats did not approve of still water in a bowl so a fountain was my resolution. Adding a dog to the mix required more frequent cleanings, but this fountain has seriously beat out my previous purchases by far, in terms again of ease of cleaning, staying cleaner longer, pleasing all the pets, and water capacity.


Rated 5 out of 5 stars
By Ann on Sep 20, 2025

Simple and easy fountain

I have two other fountains and I like to see that my cats are drinking plenty of fresh water. This fountain is great because it has streaming water that can be

I have two other fountains and I like to see that my cats are drinking plenty of fresh water. This fountain is great because it has streaming water that can be adjusted easily and the bowl is large enough that they can also drink from the bowl. With the large filter I'm sure that the water is kept clean. This fountain was a win-win for all of us.


Rated 5 out of 5 stars
By RANDY on Dec 22, 2025

Sarah approved

I had to replace an older fountain that’s no longer made; this one finally did the trick for my cat SARAH

I had to replace an older fountain that’s no longer made; this one finally did the trick for my cat SARAH


Rated 5 out of 5 stars
By Sharon on Jan 20, 2026

My dog refused to use.

Thanks to amazing customer support from Alexa at CHEWY, situation was resolved.

Thanks to amazing customer support from Alexa at CHEWY, situation was resolved.