Frequently Asked Questions
What is the warranty on your products?
We offer a warranty on select Petmate products. Any applicable warranties will be outlined on that product’s detail page. For more information, select the “warranties” dropdown in the contact us link in the footer.
Can I buy replacement parts for my Petmate products that I already own?
How do I know what size to buy for my pet?
Each product page will have sizing information for the type of pet the product is typically purchased for. On many items, we use weight as the key product differentiator, so if you know how much your pet weighs, that will be a good starting place.