K&H Pet Products Cool Bed III Dog Pad

Cleaning or Storing:

The surface can be cleansed using a damp towel or sponge and mild dish washing detergent. DO NOT wash in a washing machine.

Grapefruit seed extract is an all natural, non-toxic antibacterial. Add it to the water when filling and place a few drops inside the bed before storing to help prevent bacterial growth.

How to Use the Cool Bed III:

The best results will be obtained when used in a shady area. When using outdoors, always place the Cool Bed III™ in a shady, cool spot, as this will maximize its heat wicking abilities. Be sure not to place the bed on sharp objects that could puncture the Cool Bed III™. Keeping the Cool Bed III™ indoors overnight near air conditioning will super cool the bed for outdoor use the next morning. When using indoors, be sure to place the Cool Bed III™ out of direct sunlight. The cooler the spot you place the Cool Bed III™, the better. An ideal place would be a cool tile, linoleum or concrete floor. An area with good air movement will also help keep the bed cooler. You will soon figure out the best location for your new Cool Bed III™, and your pet will love you for it!

Moving:

Do not lift or move the bed by its corners as this will cause the foam core interior to separate from the sides. Fold the bed and wrap each arm around either end of the bed to move.

Emptying:

1. Open the filler cap.
2. Roll bed from opposite end, expelling water out of the cap (much like rolling a sleeping bag).
3. Store with filler cap open.

Filling & Usage:

1. Remove the Cool Bed III™ from the box. Locate the filler cap on the bed and open it by grasping the base of the cap with one hand and the tab of the cap with the other. Pull the cap open. Flatten the Cool Bed III™ and let it sit for a few a minutes to allow the cool core interior to retain its shape as all air has been removed for shipping.

2. Place the Cool Bed III™ in the intended location with the cap side of the bed up for filling. Place a towel under the filler cap end of the bed to absorb any accidentally spilled water. Using a calibrated container with a pour spout, begin carefully filling the Cool Bed III™ with cool water. The bed will take the following water quantities: Small: 1 - 1 1/2 gallons, Medium: 2 - 3 gallons, Large: 4 - 6 gallons. Keep in mind, the more water used, the more cushioning and cooling capabilities the bed will have. You can experiment for the optimal feel of the Cool Bed III. Ultimately the recommended quantity of water for best cooling capabilities is as listed above.

3. Now that you have your Cool Bed III™ filled, close the filler cap and begin to knead the bed to help work the water into the Cool Core™. Now pull open the air adjustment valve and gently work as much air out as you can, using sweeping motions across the Cool Bed III™ with your hands. Sweep the air towards the valve allowing the air to expel from the bed. Seal the valve when most of the air has been removed. You will feel how comfortable the bed will be at this point. The bed should feel very soft and spongy and you should feel water squishing around inside the bed. Now decide if a little more water is desirable or if it's just right for your pet. Add water if necessary, repeating the air removal process. Note: A little air inside the bed will not affect the cooling capabilities of the Cool Bed III™. If you choose, you may expel air as needed, though it's not necessary.

How much water should I put in the Cool Bed III?

We recommend the following quantities of water:Small: 1–1.5 gallonsMedium: 2–3 gallonsLarge: 4–6 gallons

How do I keep the water inside the Cool Bed III cold?

We recommend keeping the Cool Bed out of direct sunlight and placing it in the shade, whether outdoors or indoors. If you do this, the bed's unique cool core will keep the water cool.

Does the Cool Bed III have a weight limit?

No, there is not a weight limit for the Cool Bed III.

How is the Cool Bed III constructed and how does it compare to similar products from other brands?

Our Cool Bed III™ has a heavy vinyl backing, is soft and pliable, and also has a nylon coating. Our competitors' vinyl is often very stiff.

Where does the water go?

There is a cap on the underside of the Cool Pad. Remove this cap and fill the bed with water.

How often do I need to refill the Cool Bed?

You do not need to refill the Cool Bed.

Is this product puncture-proof?

While the Cool Bed III has heavy duty vinyl backing and most people use it without experiencing a puncture, it is not puncture-proof.It is possible than an animal's nails could puncture the bed. If this is a concern for you, the Coolin’ Gel Pad would be an excellent alternative.

Would this work for cats too?

Since dogs and cats have the same body temperature, any of our dog products will work for cats as well. Other customers have used it for that cats without any issues, but please be aware that a cat’s claws could possibly puncture the bed. If this is a concern for you, the Coolin’ Gel Pad would be an excellent alternative.

Can it be used with a heater?

This item cannot be used with a heater. It is specifically engineered to be used as a cooling dog bed.

Is the cooling dog bed safe for human usage as a pillow?

This product is made for pets and tested for pets, but has never been tested for use with humans. It is constructed of vinyl/nylon on the exterior surface, so if you have any allergies to these materials, we do not advise using it. The inside consists of foam and the water you provide and the product is non-toxic. The water inside will wick the heat from anything that is in contact with the product, whether it be human or animal.

How can I deter my dog from chewing the fill cap?

You can use a homemade chew deterrent, or buy one and apply it to the cap.

I had to move our Cool Bed III. In doing so, the inner material got bunched up. How can I get the bed to lay flat again?

To avoid this issue, please follow the Cool Bed III instructions carefully. The problem occurs when the Cool Bed III is picked up by the corner or edge. The weight of the water in the foam core will actually tear the foam core away from the side it has been secured to. This causes the foam to bunch up in the bottom and then it won’t lie flat again.That being said, there is a remedy that works most of the time. Overfill the Cool Bed with water–at least as deep as the foam bunch is tall. Then fill it with air to make it balloon up. Knead the bed until the foam works its way out flat. Drain the excess water and air and be extremely careful when moving it since the core has already been ripped.

2-Year Limited Warranty.