We can start off with the fact that the top piece is a loose cover that the cats refuse to not know off. We still cannot figure out what the purpose of this piece is and why it is not secured. Not that the cats know it comes off, we tried to tape it on so they would not play with it, so they just knock the whole thing over. Waste of money, DO NOT BUY THIS.
The fountain came without the AC outlet transformer, so is unusable unless one already has one available. The outside of the box lists this component as included. Incidentally, on the outside of the box the fountain came in, the word, "Quiet," is misspelled as, "Quite," which is a bit amusing.
This fountain seems to have solved my problem of having my cats play in the water and splash it all around.