Q1: How often should I replace the filter and sponge?
A1: Replace the filter and sponge every 2 to 3 weeks for optimal performance.
Q2: Is the pet water fountain noisy when operating?
A2: No, it’s ultra-quiet with a noise level less than 30 db, so you won't hear any sound even indoors.
Q3: What’s the correct way to connect the power?
A3: Ensure the connection ports are dry to avoid short-circuit. Connect the charger to the 5V1A charging port and the water pump to its corresponding port.
Q4: How long can the battery last without being plugged in?
A4: With a built-in 5000mAh large-capacity lithium battery, it can last up to 60 days without being plugged in.
Q5: How does the 220°dual radar sensing work?
A5: It automatically dispenses water when a cat approaches within 80-120 cm from the front at 220° and also dispenses water for 10 seconds every half an hour.
Q6: Can I see the water level easily?
A6: Yes, it has a unique transparent window design, convenient for observing water volume and preventing tripping at night.