Q1:What materials are used in your products?
Our products are exclusively crafted from sustainably sourced rubberwood (hardwood), eschewing the common materials like particle board, plywood, or pine (softwood), reflecting PETOMG’s commitment to environmental sustainability.
Q2:How much weight can your product bear?
Each of our cat wall units can bear up to 22.5 kg(49.6lb). Detailed dimensions and specifications are provided for each product, enabling you to select the appropriate size for larger cats. They are also reliably designed for households with multiple cats.
Q3:Are your products suitable for outdoor use?
Unfortunately, our products are not fully waterproof; while the top and bottom surfaces are protected with a clear varnish, the sides remain untreated and are susceptible to water damage. Thus, we advise against using them directly outdoors.
Q4:How can I install the cat wall products?
We offer comprehensive installation guides, step-by-step instructions, and personalized online support if needed. The installation process is straightforward, so you can proceed with confidence.