Keeping Pets Happy & Safe Since 1998
PetSafe has helped millions of pet parents care for their pets through every stage and season of life.
US-Based Customer Care
The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.
Healthy Pets, Happy People
PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.
Pick of the Litter
What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!
Skip the Scoop
Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.
Toys, Toys, Toys
PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.
Keep Them Full & Hydrated
Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.
Create a Secure Yard
PetSafe products help you safely contain your pets without spending a fortune on new fence construction.
PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!
Been using this feeder for over a year straight on the same batteries. About every 4 months or so it stops working and the display goes blank. To reset it I have to hold down 2 buttons simultaneously - can't remember which two but I think it's the time and calendar looking buttons. Just try pressing two buttons at a time until you get the right combination - the display resets and you're good to go :)
Like other reviews have said, this feeder successfully prevents even my very determined and food-motivated cat from batting out extra kibble between meals, which I greatly appreciate especially since he needs to lose a little weight. That said, I'm disappointed by the battery life--I bought this about a month ago and the four D batteries have already died and needed replacement, which is a bummer because if it happens again then rechargeable batteries or a new feeder may be necessary.
Someone complained about pressing the button a million times to set the time- press and hold the up and down button and it will scroll through til you let go. Make sure the display has the "1" lit up or it will start with whichever scheduled feeding is lit up. It only holds a cup of food at a time so my dog will have to get her cup and a half breakfast in two feedings 15 min apart. But I don't think she will mind getting breakfast twice. The lid twists into place so nobody can sneak in it.
I needed a feeder for my cat where I could portion very small amounts of dry food over the day. She has GI disease and tends to eat fast and will vomit if her stomach is empty and I don't feed her. I often feel held hostage so this feeder is helping tons... it allows me to leave her for 8 hours during the day and she is being fed while I am gone and she is happy! Pro: not noisy, the sound of the food dropping signals to my kitty to come and eat, 6-meal slots is great, pretty easy to set. Cons: Need to press the numbers hard as I notice when setting times it doesn't always take, wish the entire tray/insert was removable so I can clean it, the whole feeder is a bit bulky. I also really need to buy a second one, as I use the one I purchased for the day time and it is a pain to reset for night feeds... so I wish the price was a little lower so I could buy a second one or even wish they made a mini version of this one ie. same look just smaller and 3-4 meals.
Unlike the other feeders, this feeder let you to customize each meal for your cat. You can add treats to a certain meal if you would like to. I like to feed my cat with a piece of chicken neck for their breakfast and this feeder allows me to do so. However, I don't like the plastic bowl. Also, keep it in mind that this feeder only provide six meals.
Delivered 4/10 and started using it within a few days. Today (6/15) it died. Thought it was a battery issue. Still did not work after new batteries.
Accurate clock, you know how much has been fed to your animal, low center of gravity so our can’t hasn’t figured out how to tip it over. Our cat also could reach up and turn the mechanism on our old feeder and get a few kibble. He can’t do that with this one.
I liked this feeder until it recently decided to stop working. It won't take batteries anymore (I've tried multiple brand new ones), and doesn't use electricity so the whole unit needs to be replaced. If you don't mind buying a new one after a year, this is a good feeder, but I'm sad that I need to throw this out and get a new one.
This product should be advertised for cats and dogs under 10 lbs only. After installing the batteries, I noticed that they didn’t fit tightly at all, and one was sagging out and not touching any connectors, which was preventing the unit from turning on. I solved this with a piece of electrical tape to hold the batteries in, and then put the cover on. So even before use, this seemed like a pretty junky product. But now that I had the unit turning on, I figured I’d give it a try with my 40lb female poodle. I regret that decision. She must have thought it was a toy and batted it around all over my house. I came home to tons of food spilled all over the place. The bowl also came off (it’s entirely too easy to detach), and she had a blast chewing on it. It now won’t fit back in the unit, rendering the whole thing completely useless and unable to be returned. What a waste of money. Would not recommend for any animal over 10 lbs.
FOOD is my high-value item, but food doesn’t really like me if I’m not restricted to 10-12 cereal crumbs at a time. The digital unit works great but after a month, can advance 8 sec. Quik fix: just advance the clock time, not the six drop times. Four D cell batteries last over a year; the actual unit usually lasts 3-4 yrs, well worth the price; nothing digital last forever. IF the divider fails to turn, check to see that a pellet has worked its way under the divider.