I have two of these boxes and I love them. I have arthritis and scooping is really a drag, this thing is a big help. I also got the permanent reusable tray and it's easy to clean and convenient. It saves me money because with 3 cats we go through litter often. But I agree with other reviewers that the petsafe crystals that come with it are terrible and don't last. They also track blue stuff everywhere. Tidy Cats Alert crystals work great in this thing and last for almost 50 uses with no smell, probably 2x the petsafe crystals. With 3 cats a fresh pour of litter in each box of the tidy cats lasts about 2.5 weeks, much better than scooping once or twice a day.
This product started out with good quality litter now we are lucky if it lasts a week and they charge 75 dollars for 3 which should last 9 months and you might get 3 weeks maybe 4 if your lucky. The litter doesn’t absorb any urine at all it just stays soaked in the box. They also give you way less litter than they use too. VERY BAD PRODUCT AND YOU WILL BE WASTING ALOT OF MONEY ON LITTER!!!!!!!
I purchased the auto box with hood. Male kitten started using on Oct.8th. at first his solid was to small and rake did not get. now its November the rake gets the solid. The urin does not clump. I still have to colect the solid ln the box once a day. Have got to spray the room twice a day . Stir the litter once a day. I have a fan that runs at least twice a day for smell. Great idea needs more work.
Love this box! We have used this box for 5 years. We change the crystals out every 2 weeks. Our cat took right to it even being a feral rescue. We have the privacy hood and haven’t had an issue with litter being flung or tracked around. He is a 14lb cat and doesn’t have a problem moving about inside the box. We don’t use the liners. That just seems like more plastic waste. Our kids chore is cleaning the box. They take it apart outside and clean it. As long as the rake is put back facing the right direction, it always functions properly. We have never had a malfunction or issue with it not cleaning. The box lets you know how many uses the cat has had so that you may judge when it is time to change the litter. We use the blue crystals and the work like a charm!
This litter box works well but if you have more than one cat I would recommend getting a second one. My kittens like to do their business at the same time and it's not big enough for both to go at the same time. I think it's because they are brother and sister. Lol. The only draw back is that the cleaning metal tines or comb does not go all the way to the bottom of the box which leaves some of the spent litter stuck to the bottom of the tray. Could just be my kittens like to dig a hole to the bottom, then go. It does work well otherwise.
The ordering process and products are great. The only issue is the delivery system fedex, the only one I’ve seen being used, is terrible. They leave your products unannounced and notify you hours later after it’s been dropped off.
I purchased this despite some of the reviews. In addition to the litter box I also purchased the pan instead of the throw away pans. Less waste in the landfills that way. It was a waste of money. The pan doesn’t work very well with the unit. It isn’t set up the same way as the disposable ones. It left the poo in the pan and not in the compartment. It was so bad that my cat ended up going on my sofa. That’s when I realized something was wrong so I checked the box and sure enough 5 days into this new bag of crystal litter and I had to change it again. It is expensive to have to replace this often. The purple crystals are a lot better for stopping the odor than the blue ones.