overall it works, but there is a very big lag when my one cat walks away from the machine allowing the other cat to eat the food. Also it says it closes when another cat comes close but so far I have not seen that happen except once. My other cat is smart and will quickly push his head in and take a mouth full of food and walk away and he can keep doing that as long as the other cat is eating. It also get jammed quite a lot if my cat doesn't eat enough of the food. The most annoying this though is that it is very very loud when it opens and closes. I have it in a spare room on the other side of the condo and you can hear it in the bedroom even with the door closed. The tag the cat is also suppose to wear is very large around the neck. My cat got use to it but I have friends who had to return it because the tag bothered their cat so much. Over all it is not really worth the price. I wish I would have gotten the surflap feeder instead even though that one can't hold a large amount of food, but it does a much better job of keeping other cats out of the food.
This is not against Chewy, but it’s against this company that made this machine. First of all, I am quite tech savvy and it took me almost an hour and a half to try to get all the settings and get it to work. I wanted to use this for the cat that didn’t need it so that it would stay closed when they came in, but it was very difficult to set up for the unassigned cat. I tried to call customer service, but they had the excuse of the pandemic, which made no customer service over the phone you had to send an email. The next really bad thing was the actual RFID collar was very heavy. My cat dragged around and ran around the house, completely spooked by it. The unit is very huge. I can’t sit on top of the table so the dog can still get the food. And finally it’s not worth the price. I’m not even sure why it’s so expensive but I thought it would work for my situation where I have one cat on a very expensive diet for prescription and the other keeps eating her food. This is ridiculously high for what they’re asking for. And the collar causes cancer supposedly in California.
There are not many feeders offering this level of control! So happy this one is available and is meeting my needs. These seem really well made and consistent. Set up wasn't bad at all, especially if you like gadgets. I am using this for 2 fat (and getting fatter) dogs: a 90 lb maremma sheepdog (should probably be 80 lb) and a 46 lb husky (should be 40 lb). The main goal was restricting food amount (they were open feed). I can see a benefit in the future for different types of food for each dog. The big one didn’t care about the noise and ate right away. He is convinced that I put something special in the other bowl and checks it several times a day to make sure he still can't get in it. The little one was surprisingly skittish with the noise (picture a Scooby-Doo run). After a couple weeks of treats, praise, and patience, she is consistently eating from it. Even when her brother sneaks up behind her while she is eating and it closes on her, she will now go back when it opens.
Limited word limit so bare bones explanation. Bought 2. Tested for 4 days before leaving for weekend trip. Came home to error message on 1 machine, no idea how many feedings we held by machine. Called company, they aren’t answering phone because of COVID still. Both machines have errored out multiple times after 4 days.
The price point made me hesitant to buy so it sat in my cart for at least 3 to 4 months. I have 2 cats, one underweight and one overweight, bigger cat eats smaller cats food so it is pretty easy to understand why I was interested in this feeder. The price matches the quality 1000%, the opening and closing gate mechanism is very well built and you can hear the quality of it when it operates. The set up was a breeze and since installing I have not had a hiccup (fingers crossed). Works as advertised and works like a charm. This is the only feeder I found that was both automatic close/open as well as automatic feed. 10/10 purchase.
I had been desperately looking for a way to prevent my food-hog kitty from becoming (more) overweight, while allowing my older, skinny guy (14) to graze throughout the day. This was exactly what I needed. I started with one feeder and set it to "always open" unless my big boy approached it (he wears the chip tag). This allowed my older skinny guy to eat whenever he wanted (no tag for him needed) but the vacuum cat was prevented from getting to it. After a couple of weeks, I decided to get a second feeder for the big guy and fill it with low-calorie food that would be distributed in tiny amounts many times throughout the day so that he could feel like he was getting *something* especially on days when I'm not home to give him snacks. The same tag that locks him out of the first feeder allows him to have access to the diet feeder (which only opens for him) and now he gets up and RUNS to his feeder when he hears it distribute his diet snacks throughout the day - so cute. I am SO HAPPY with my purchases and while expensive, these are totally worth it in my opinion. They are sturdy, hold a lot of food, are easy to program and make my life a lot easier. Additionally, I know my older guy can snack whenever he wants and my big boy won't become a balloon. The only reason I didn't give 5 stars is because the chip tag is bulky for a cat to wear, especially a smaller cat. I would love to see a smaller version in future.
The concept of this product is great and it worked perfectly for one month. I purchased two feeders. One tag died the first month and I order two additional RFID tags. Now one feeder now longer dispenses food and the other beeps non-stop for no reason. I contacted Chewy, but never even recieved a response.
I'm giving this feeder 5 stars because it does perform its functions as advertised. My 2 cats can now safely have different diets and controlled amounts of food. Makes my life much easier. But the one negative is the noise whenever the lid closes. It's pretty loud. For the first few days, it would wake me up at night. I'm adjusting, but it's something to be aware of.
I have two cats. A grazer and a voracious bottomless pit thief. I had the big eater cleared for any medical conditions that would create such excessive appetite. It was his vet that recommended a microchip style feeder. This is a godsend. Exceeds my expectations!!! Please note the unit comes with only ONE tag (the video led me to believe it had two. My fault). While the tag is rather large for a cat it does resolve a bigger problem. I programmed the unit to leave the door open, as the grazer does not have a tag, he can access his food all day. The thief, wears the tag programmed to ACCESS DENIED. Anytime he approaches the feeder, the door closes. I will purchase a 2nd tag as ideally I want the door closed and programmed to only open for the grazer. As mentioned in other reviews, it is loud when opening or closing but not any louder than my previous standard automatic feeders. The smallest portion is 1/2 cup. Too large for my grazer but I will work around it. Very easy to program as well. The hopper holds a substantial amount of food and it is easy to see when it needs to be refilled. Definitely recommend this product and wish I had purchased this sooner. Would have saved a lot of frustration.
We have three cats, one if very overweight (we re-homed him). We have tried a couple methods of reducing his intake. Have not been very successful unless we just stand at the food bowls and the others are used to free feeding. We purchased two feeders are one extra tag. Big boy has his own feeder with diet food and the other two share the other one. We keep the bowls open so if the correct cat want to feed there is no noise or movement (one is a little skittish about it operating). When the wrong cat gets within about a foot of the feeder the food door closes. It's kinda of funny to see the look on Big Boys face as he tries to get food from the wrong feeder and the door closes before he can get to it (if he could only talk)