Frequently Asked Questions
Where are Solid Gold’s products made?
Our tuna based canned cat foods are made in Thailand in facilities that manufacture human consumption tuna and meet our high quality and safety standards.
Do you source any ingredients from China?
No. While we have traveled extensively to deliver unique and beneficial ingredients, none of our ingredients are sourced from China, and none of our products are produced in China.
Are Solid Gold ingredients “human grade”?
While “human grade” is not a legal term that can be used in conjunction with animal feed manufacturing, we utilize only high quality ingredients that pass strict quality control measures.
Are Solid Gold foods organic?
Solid Gold foods are holistic and include natural ingredients, but we do not use any certified organic ingredients. Our recipes are formulated with no meat by-product meal, corn, wheat, soy, sugar, artificial preservatives or flavors.
Why does the consistency of canned foods vary?
It is not uncommon for the consistency, color, and/or odor of canned foods to vary from one production run to another. They are a result of the “raw” ingredient colors, textures, and moisture contents. The cannery strictly adheres to our specified formulation with every production run. They do not adjust the amount of liquid (broth) depending on the moisture content of the “raw” ingredients. Thus, if an ingredient has a higher moisture content, the final product will be more loose. The lower the moisture content, the more solid the final product will be. The same will be true regarding the odor; the stronger the odor of the “raw” ingredient (usually the meat), the stronger the final product odor will be. We do not add any artificial colors, so the coloration of the “raw” ingredients will determine the color of the final product.
What is the shelf life of Solid Gold products?
Canned foods are stamped with a best use by date that is (3) years from the date of manufacture.
What is the best way to store Solid Gold food once it is opened?
Canned foods should be covered and stored in the refrigerator for no longer than 3 - 4 days.