Fi Series 2 GPS Tracker Smart Dog Collar

We bought this collar because they promise real time within a minute update of where your dog is when it’s lost. We’ve done a practice lost dog test twice- and updates lag by 10 minutes. So you’ll know where your dog was 10 minutes ago. If your dog is a fast runner, like mine is, good luck finding them. Customer service is only by email- so troubleshooting takes weeks. Out of warranty before conversation with support is finished. I gave it two stars because it’s not entirely useless. I guess it tells me a general location, which is better than nothing. Will at least have closure if my dog was hit by a car because I couldn’t find him quickly enough. If you’re looking for a precise location We bought this collar because they promise real time within a minute update of where your dog is when it’s lost. We’ve done a practice lost dog test twice- and updates lag by 10 minutes. So you’ll know where your dog was 10 minutes ago. If your dog is a fast runner, like mine is, good luck finding them. Customer service is only by email- so troubleshooting takes weeks. Out of warranty before conversation with support is finished. I gave it two stars because it’s not entirely useless. I guess it tells me a general location, which is better than nothing. Will at least have closure if my dog was hit by a car because I couldn’t find him quickly enough. If you’re looking for a precise location update-in real time- save your money. … more

We got adopted by a sweet runner from animal control. Those wild things (squirrels) just pick him and take him somewhere. This collar send text message to our phone and with an update on his new location. You can go to the fi app and track a lost dog where it pings his location with real address until we find him. Thank goodness we been bless only having to use it about 3 times, and he now understand it's not fun to be lost.

This device is absolutely fabulous! The collar is attractive and the unit is thin (we've had others that were bulky) The monlthy fee is low compared to others. Most importantly to us, it has an extreemly long battery life. We live in a very rural area and there is one small cellular dead spot where it doesn't provide location updates. This wasn't really a problem. The app was super easy and fun to use. We have a large outside livestock gardian on our 150 acres and had to move up to a geofence collar that provides feedback. If we ever have an indoor dog or a dog in a fenced yard I would buy the Fi collar in a heartbeat. It is a small investment to make to ensure that I would always be This device is absolutely fabulous! The collar is attractive and the unit is thin (we've had others that were bulky) The monlthy fee is low compared to others. Most importantly to us, it has an extreemly long battery life. We live in a very rural area and there is one small cellular dead spot where it doesn't provide location updates. This wasn't really a problem. The app was super easy and fun to use. We have a large outside livestock gardian on our 150 acres and had to move up to a geofence collar that provides feedback. If we ever have an indoor dog or a dog in a fenced yard I would buy the Fi collar in a heartbeat. It is a small investment to make to ensure that I would always be able to locate them. … more

This repeatedly fails the #1 thing I need it to do - help me respond when my dog escapes! There are 2 problems: PROBLEM #1) Important notifications (eg "your dog is gone") are crowed out by worthless notifications (eg "your dog is now ranked 2937th in its breed"). Right now I see 12 notifications and number 6 is "Skeylo left home". That means that if I grant Fi Dog permission to chime then 11 times out of 12 it will be a false alarm. PROBLEM #2) The notification settings are difficult. There are different settings depending on whether you go to the app or to the system notification settings. There is a help page (https://support.tryfi.com/hc/en-us/articles/360024202533-Alert-Settings-Notifications This repeatedly fails the #1 thing I need it to do - help me respond when my dog escapes! There are 2 problems: PROBLEM #1) Important notifications (eg "your dog is gone") are crowed out by worthless notifications (eg "your dog is now ranked 2937th in its breed"). Right now I see 12 notifications and number 6 is "Skeylo left home". That means that if I grant Fi Dog permission to chime then 11 times out of 12 it will be a false alarm. PROBLEM #2) The notification settings are difficult. There are different settings depending on whether you go to the app or to the system notification settings. There is a help page (https://support.tryfi.com/hc/en-us/articles/360024202533-Alert-Settings-Notifications) but it doesn't explain the system notifications like whatever "DFU" is supposed to mean???? It is only _barely_ worth while and very expensive. … more

The app isn't very user friendly which is a bummer. Our base for one of the collars isn't connecting properly for some reason. As a result, I got a notification while at work that my dog was out of the safe zone. According to the GPS map it looked like she was running around the neighborhood and surrounding area. I panicked and my husband left work to go find her. She was sitting happily on our couch. A good result but shouldn't have happened. Talking to customer service wasn't very helpful. I was just told that the base is offline and it causes GPS pings to be inaccurate and that I should get the base back online and connect the collar to wifi. Nothing during set up with the app prompted me The app isn't very user friendly which is a bummer. Our base for one of the collars isn't connecting properly for some reason. As a result, I got a notification while at work that my dog was out of the safe zone. According to the GPS map it looked like she was running around the neighborhood and surrounding area. I panicked and my husband left work to go find her. She was sitting happily on our couch. A good result but shouldn't have happened. Talking to customer service wasn't very helpful. I was just told that the base is offline and it causes GPS pings to be inaccurate and that I should get the base back online and connect the collar to wifi. Nothing during set up with the app prompted me to wifi connect the collar so that was frustrating. I think once you dig through to figure out all the tech aspects it doesn't walk you through the collar could be very useful. Starting out though is very frustrating and not very intuitive. … more

I got this because my dog started leaving my property. This alerts me when she does so I can call her back before she goes far and I can find her if she does. I’d love for Fi to add an alarm to the collar for when the dog gets close to the perimeter of the safe zone to help the dog learn it’s boundaries. Also it would be nice for the collar to have the ability to hear the owner when in lost mode. On ranking, I would like to see ranking based on weekly activity rather than lifetime cumulative steps. That makes more sense to me.

We tried this collar to protect our dog from our neighbors dog who keeps coming on our property attacking her. The GPS isn't real time and precise enough. We live on 5 acres and our neighbors have 8 acres however we weren't able to track her close enough for it to be effective. Additionally the app is not anything we use so I can justify the expense. Now it's too late to return so I am dissatisfied.

This collar is fine if you have a dog that never goes in the water. My dog is a swimmer and killed the first one in 6 months, the second one in 2 weeks and the 3rd one lasted 3 weeks. I would not recommend if you have a dog that goes in the water. Works fine for my other 3 dogs.

Works okay, but not very accurate... Keeps falling apart, and cannot find when it does. If it were more accurate, it might be easier to locate. We are on our second one, and now out of warranty. Will fall off every 24 hours or so now. Poor design doesn't keep the color connected to the tracker. Currently lost in a nearby field, or pond or somewhere within about 5 acres. Also, if not near wifi base, it loses power quickly.

Last winter I bought my 14 1/2 year old Terrier Mix a Fi Collar off Chewy. It has been the best thing I did. She isn't really an escape artist. We live on almost 6 acres and she is now deaf so it has given me total peace of mind knowing where she is on our property. I attached a bell to her collar so that we could hear where she was, but if she was too far away it wouldn't help. Now we can see where she is all the time just by checking the app. I would recommend this collar to anyone. Can't believe how long I went without one. Makes life so much easier.