|Material||Plastic, Glass||Plastic, Glass||Plastic||Plastic||Metal, Aluminum|
|Breed Size||Small Breeds, Medium Breeds||Small Breeds, Medium Breeds||All Breeds||Small Breeds, Medium Breeds||Large Breeds|
|Lifestage||Puppy, Adult, Senior||Puppy, Adult, Senior||All Lifestages||Puppy, Adult, Senior||Puppy, Adult, Senior|
This door is pure heaven. I no longer have to crate my dog while at work. This allows her to go in and out in her own. She hated doors with the flap and co-worker recommended this. Very easy to install.
This does control dogs going in and out but doesn't keep other pets from darting out at the same time. It does trap any animal without a collar outside so you need a way for other pets to come back in. The door has soft pressure before coming back up so will not crush a pet without a collar which is good. I reinstalled a 2nd cat door that I am modifying to be one way so they can come in if they get stuck outside. The price is too high for this. The collars are 3/8 strap with weak clasps that break so I will sew the sensors to larger collars.
I like this door, my dog is enjoying going in and out of the house. My only complaint is that the instructions are hard to understand and apply to my sliding door. I having to call the company to find someone to help me mount it and get the lock to work. Luckily the company is in my area, so I'm hoping they can send out someone to assist me.
It works fine so far no issues there. The fit is not square and the latch screws broke screwing then in by hand no power tool. As far a security to lock the door that can somehow be improved.
TL;DR - Cool idea, poorly executed. Not worth the price. The Good: It does what it says it does. The Bad: - Materials: a LOT of plastic. For $800 I expected a more solid, modern design. It feels a little cheap. Functional, but not great to look at. - Installation: Not terrible BUT it does have to be plugged in (this is not obvious from the description and was an unpleasant surprise during unboxing). There is also a large gap between the sliding door and the pet door. The included weatherstripping will fill it, but again - it doesn’t look great. Design: This isn’t a flap like most pet doors. The door slides up into the frame when the sensor is activated. The motor is loud. If you have a skittish dog, they might not even want to use it. Width: We have a pretty standard sliding door and this takes up half of it. There is still space for the humans to go through but I have to turn sideways to fit. Once again, it works but isn’t ideal. Overall: Get something else if you can.
Wish it came with much better and much more sealers. It’s quite drafty, especially when the wind come up. I had to put a lot of strip sealer around the edging. The sensor is finicky sometimes and my dog was stuck outside for idk how long. For the price, you’d think it would be more high end.
We have two cats, a dog, and are in an area with many coyotes. This door allows our dog to go out, while keeping the kitties indoors. It’s given us peace of mind that was so worth the money.
Terrible product and company. The bottom piece came screwed way too tight with stripped screws so it was impossible to remove it making it too tall for the door. Chewy was an absolute nightmare all along. They charged my credit card and than refused to send the product. After multiple calls from me and email they sent it. Then when I called about the screws they told me I was out the money for the door unless I figured out how to disassemble it (which was the problem I called them about). I don't recommend chewy or this door at this point. At this point chewy has stolen my money for a defunct product.
My cat used to wake us up wanting to go outside every morning. He’s really annoying because not only does he yell, he clicks his claws against all the glass doors and scratches the wooden door jambs. Now he lets himself out whenever he wants! Bonus, I haven’t had to clean as much litter either. It’s in our room where we have our patio door and it’s a little noisy, but we’re getting used to it quickly
Our door no longer opens automatically. I don't know whether it's the collar or the door itself. We've tried changing batteries in the collar, adjusting settings, turning everything off and then on again, etc. We've tried everything that we can think of with no luck. A faulty door alone wouldn't have earned them a one star review if their customer service was responsive. I've been trying to get a hold of them for weeks without any luck. I haven't even talked to a person, and the customer service phone number has started going directly to voice mail. Do. Not. Buy.