About High Tech Pet Motorized Power Pet Doors
Automatic Pet Doors
Power Pet doors open and close on their own and feature a translucent door panel made of bullet-proof resin. When your pet approaches, the ultrasonic M5 collar activates the panel and quietly powers it upward. The panel then safely closes into sealed grooves for weatherproof, airtight closure.
Relax and Feel Secure
Relax instead of jumping up every time your cat or dog wants to come in or go out—the ultrasonic collar triggers the door automatically. The fully programmable automatic pet door lets you decide when your pet can come and go, and the deadbolt-locked door panel keeps out critters and intruders.
Designed for Door or Wall Installation
Engineered for performance, design, value and reliability in all weather conditions, Power Pet Doors install easily into either doors or walls. The motorized doors come in two different sizes to accommodate large dogs or smaller pets and feature a translucent sliding door panel made of high-strength acrylic resin. For wall installation, purchase the additional wall tunnel adapter, sold separately.
Sliding Glass Patio Door Inserts
Turn any sliding glass door into a fully automatic pet door with these easy to install, full-height inserts that include an integrated Power Pet Door. Made of high-quality aluminum framing with a durable powder-coated finish, these weatherproof doors feature dual-pane tempered glass to insulate in even the harshest conditions. A spring-loaded top section makes for quick installation and a locking deadbolt helps ensure security.
Collar-Activated Automatic Doors
MS-5 Ultrasonic Transmitter Collar
Each Power Pet door comes with one small, lightweight MS-5 Ultrasonic Transmitter collar that easily adjusts to fit your cat or dog—additional collars can be purchased separately for other pets, too. The collar’s directional sensing system opens the door only when your pet directly approaches.
Added Security and Weatherproofing
After your pet walks through the Power Pet Door, the translucent door panel slides vertically to safely close it with an airtight seal. A deadbolt automatically engages to secure the door and keep out wild animals, neighborhood pets and intruders.
Fast and Easy Installation
Everything is included for door installation or use the optional Wall Tunnel (sold separately) to install in exterior walls.
Dual-Pane Tempered Glass
Our Sliding Glass Patio Door inserts feature high quality aluminum framing and dual-pane, tempered, LOW-E Glass for extra energy eﬃciency.
Secure Locking Patio Insert
Your sliding glass door Power Pet insert comes with a heavy-duty latch to securely lock the door shut against your existing sliding glass door.
Battery or AC/DC Power
Your Power Pet Door comes complete with a rechargeable battery or you can use the supplied AC/DC plug-in adapter.
About High Tech Pet Products
High Tech Pet Products was founded in 1986, and they have been bringing modern electronic pet products to pets and pet parents ever since. Their experienced team of engineers strives to create the most imaginative, innovative and useful pet products possible. All their products are designed and engineered in the US and manufactured in their overseas factory according to the highest production standards. Bring modern living to your home and your pets with High Tech Pet Products.
I have had this product for just over a year and a half, it works well. Installation is fairly simple and quick. The dual power ports on either side are convenient. I find the batteries on the collars last about 4-6 months, my dogs go out many times a day. It allows for great time of day control, they cannot go out during certain hours (Controlled by App). Here is the downside - when it breaks it is not covered by a warranty. This is a huge investment. High Tech Pet touts a limited lifetime warranty . They have good warranty coverage for a year and then the limited warranty takes over. The limited warranty gives you a 50% discount on a replacement product. So if it fails after a year you can buy a new product for half of what you paid, and then labor. You also have to recognize that you cannot get the replacement until they get the old one so you would have a hole in your house. The limited warranty does not cover parts, so if it breaks you can buy a new one or buy full cost parts. The parts are on the more expensive side.
We read the other reviews and were very excited about this products potential for our house. Immediately we couldn't get the wifi to connect/find our door. We called the company to troubleshoot. After about and hour on the phone, they determined we needed a new door, so we received a new one and shipped the old one back. We had to call again to get the wifi to connect and this time they eventually got the new door working. Intermittently we will turn the inside/outside buttons on/off and they will randomly after a few minutes reverse. When this happens our dog gets trapped outside, (or inside and we don't know he hasn't been able to go out.) When the batteries needed replaced we looked it up and they aren't standard so we had to order directly from the company (not inexpensive) and they took almost 2 weeks to arrive. We just came home from being away for a week and the collar is no longer working... Again. Every time a new issue arises, we have to go back to letting the dog in and out, which sounds like first world problems, but for the price, I didn't expect to run into this many issues in the first 6 months.
The door itself works great. My dog goes in and out as she pleases without my indoor cats being able to go out. My complaint is the app. I could have bought the door for cheaper, but I went for the Wi-Fi enabled door with the app so I could turn it on and off from anywhere. But the app is rarely connected to the door making it useless. I’ve contacted the customer service of Hi Tech Pet and have received the same solution every time, which isn’t actually a solution because the problem continues. My advice is to skip the Wi-Fi enabled version and go for the cheaper door without the smartphone control. Because you can’t control it from your smartphone 99% of the time anyway.
Our 2 doodle and pit bull love this door. It gives them freedom to come and go without us being involved or home even. Only small complaint it did leak a tiny bit when it rained super hard and was super windy but nothing major. We may to make a few minor adjustments but this is the best investment we’ve made for our babies in a while.
The door is great. The sensor is great. The collar that holds the sensor stinks. It frays! Hoping I can contact the company and get replacements.
The High Tech automatic door system is a valuable tool for my buddy and gives him total freedom to use the backyard when he wants to. So happy I purchased this wifi system which allows me to control as needed from my smartphone. I recommend the system to all that are inquiring.
If you are debating over whether or not to install an automatic pet door, STOP! It's the biggest "nobrainer" in the history of man kind. Granted, its not the easiest install if your putting this directly in the wall, but I did it. And the walls were 60 years old (hard concrete). You need the tools or hire someone. But look for yourself - go to instagram and search buddythefrench_bulldog and you'll see his reel of them using the door five minutes after I turned it on. No more worrying about if they need to go out. And its extremely secure. The collars aren't the prettiest, but the pups don't mind at all. We've had it in since July and absolutely no problems. Buy the large one too. It just makes better sense, inn case you get a bigger dog or you move out and someone with a big dog moves in.
We bought the large door for our new construction house. I was super excited to have this for our dogs. We bought 2 collars so all told we spent almost $700 on everything. We had issues from day 1. The tech on the collars is horrible. It constantly updated creating duplicate listings for each collar which also meant it wasn’t linking to the door. I really wanted this to work, sounds great in theory but they need to spend money to get their tech right before charging an arm and a leg on the product!
We are very happy with this door. The reason for 4 stars instead of 5 is because one of the sensor knobs was broken off on arrival. I contacted High Tech directly and a new knob was sent to us right away.