Corta-Flx U-GARD Solution Digestive & Gastric Health Support Horse Supplement, 1-gal bottle

This is not the fault of Chewy--First gallon was pink and very thick, and in the following two weeks, continued to congeal until it was thicker than pudding. Chewy sent out a second gallon. It is as runny as water and about the same color. They smelled different and the first gallon had a very chemical odor. I called Manna Pro and they have been bought out by another company called Compana. Compana and I sent many emails, they requesting pictures of both products, UPC codes, ect. In the end, no one could tell me WHAT THE ACTUAL CONSISTENCY was really supposed to be, or if it was SAFE to feed a horse! But they appeared to be interested in what went wrong and are supposed to be sending a label to mail them both gallons so research/quality control can look at both gallons, but as of today, no label has appeared in my mail or email. The parent company, Compana, I thought was going to ensure this is a problem no other horse person has to deal with, but now, I am not sure.