Exotic Nutrition Silent Runner Small Animal Exercise Wheel

I had heard high praises for this particular hamster wheel and needed a new wheel for my little dwarf hamster. It's my own fault for not thinking about the size of the wheel compared to her, but she was BARELY able to move it, and there's grooves on the inside of the wheel that I could hear her little claws slipping on. Also I'm not sure if this was my own misunderstanding but I had a very hard time opening the wheel to clean it. It simply wasn't going to work out and so when I called for a refund the customer service was VERY kind and helpful. If you have a bigger hamster (and can figure out how to open it without difficulty) I would recommend this but NOT for a dwarf hamster or critters of I had heard high praises for this particular hamster wheel and needed a new wheel for my little dwarf hamster. It's my own fault for not thinking about the size of the wheel compared to her, but she was BARELY able to move it, and there's grooves on the inside of the wheel that I could hear her little claws slipping on. Also I'm not sure if this was my own misunderstanding but I had a very hard time opening the wheel to clean it. It simply wasn't going to work out and so when I called for a refund the customer service was VERY kind and helpful. If you have a bigger hamster (and can figure out how to open it without difficulty) I would recommend this but NOT for a dwarf hamster or critters of that size. … more

The wheel arrived loosely attached to the stand. Once I tightened everything, including the track and the cover, I put it in my Syrian hamsters cage. The turning of the wheel isn’t completely true, so it wobbles. The wobbling causes vibration in the cage and noise. So, although there isn’t rotational noise due to the bearings, there is noise from the imbalance/wobbling/shaking. I’m a bit disappointed that a wheel this expensive has this issue and am thinking of contacting the manufacturer. I did already order the cage mount - which I strongly feel should just be included considering it probably is 20 cents worth of parts. Hopefully that mount will be less noisy.

My Syrian hamster loves this wheel! The 12” is perfect for him to grow into so his back doesn’t arch. He runs on it all night and all I can hear is the sound of his feet pattering on the track. Its only fault is it’s a bit of a pain to get the front panel back on after you clean it. The company sells a track with holes to let “messes” fall through, a sandpaper track to keep nails filed, and a cage attachment to mount the wheel directly to cage bars. If I get another small animal habitat I’ll be sure to come back for another Silent Runner!

Bought this with hesitation as I was afraid it wouldn't be big enough, it wouldn't get used, and the reviews had some with issues of the bolt coming loose, which mine did a few times. Problem lies with not tightening the bolt enough to lock in the lock washers. Problem solved! I am thrilled to say I have had it for some time and it hasn't loosened up since. My girl rats use it nightly. Even my older, seemingltly set in her way rescue rat uses it and she doesn't like anything new introduced to to her! I am so glad I took the chance with it!

It sits kinda limp on the stand, I wish it had a locking nut or something, so it could still spin but sit properly. Nice design otherwise, just wish it came with the cage attachment (the ratties just move it all over the cage on the stand it comes on)

I bought this wheel for my Syrian hamster. We were loving it because it was so silent. Then it started making some scratching noises. I tightened the screw and it was better. Basically now it keeps getting loose whenever my hamster runs on it and it stops working half an hour after tightening. And it’s really not cheap!

Our Syrian hamster is a bit bigger than most and could no longer fit in his wheel. This new wheel is the perfect size for him and is safe for his little feet. I am so happy that he is now able to get more exercise.

Had a problem with my first order (only got sent the wheel. Was missing stand and small parts) but Chewy sent a replacement right away. The wheel is excellent in size, perfect for our Syrian and it didn’t make too much noise when our little Sterling ran on it.

I have a 7" Quiet Spinner wheel (can't remember from what company), and along with that, a brand new Syrian fluff-puff hamster. I'd guess he's maybe 2 months old, and I thought the 7" should be plenty big. The 7" wheel WAS quiet. But he kept running on it for a few seconds, then getting off, and later coming back to it, and running for a few seconds, and getting off. I noticed that while running he always looked like he was about to slip off the edge. It was the exact same width as this Silent Runner, but there was nothing to help keep him in the track, and it was quite slick plastic. Also it occurred to me that he might continue to grow, and I worried he'd grow out of the 7" wheel. I have a 7" Quiet Spinner wheel (can't remember from what company), and along with that, a brand new Syrian fluff-puff hamster. I'd guess he's maybe 2 months old, and I thought the 7" should be plenty big. The 7" wheel WAS quiet. But he kept running on it for a few seconds, then getting off, and later coming back to it, and running for a few seconds, and getting off. I noticed that while running he always looked like he was about to slip off the edge. It was the exact same width as this Silent Runner, but there was nothing to help keep him in the track, and it was quite slick plastic. Also it occurred to me that he might continue to grow, and I worried he'd grow out of the 7" wheel. So I got the 12" Silent Runner. Cons: the hardware (nuts and bolts and stuff) weren't in a package or anything, they were just thrown in the box, and I'd bought other things from chewy that were packed in the same box, and those hardware pieces were just rolling around everywhere. One piece was even missing. However, I still managed to set it up. Pros: everything else! Guess what?! It's the first night and Humphrey is already running on it like crazy! I left the cage door open and he completely ignored me, and just kept running on the wheel instead, stopping every so often to peek out, turn around, and run the other way. He LOVES this thing! And there's no more threat of him slipping off! GREAT JOB to the people who designed this Silent Runner!! I had some doubts and a little open-mouth shock when I took it out of the box and saw how big the dang thing was, but now I don't regret one penny of the purchase. :) … more

This is by far the best hamster wheel that has EVER been on the market. It's super quiet and the solid running surface is amazing. I use these wheels for all of my hamsters, gerbils, mice, etc. Please never ever ever buy wire running wheels, they can cause serious damage and pain to your animals if their foot gets stuck in the mesh.