I just bought this leash and first time with this brand. It started catching immediately and wont retract! You have to move the leash around in the handle to get it to retract. By then my dog was out in the street! She almost reached the other dog AND a car had to slam on brakes. The lack of retracting without a lot of manipulation keeps happening. I am reaching out to Chewy for a refund.
Other brands have lasted about 6 months before the tape at the end of the line frays... Hence I bought two different brands to try. This one has a way of letting the tape slip around a bit that seems to help with keeping it untangled and not stressed. My 23 lb corgi walks well and with the tape loose most the time... until s-q-u-i-r-r-e-l when I have to catch her before lunging. The brake on this model works well... and her response to "watch me, watch me" "walking, walking" a work in progress.
This retractable leash lasted for only two walks with my 9 month old, 43 pound, Australian Shepard before it broke on the third. I bought the Large (110 lbs max) because my dog is very active. The fabric tape that the leash is made from is cheap and easily tears. Luckily the sound of the spool retracting after it broke caused her to freeze or it could have resulted in a disaster.
Overall I am very satisfied with this leash, very easy to use, high quality, the only reason I gave 4 stars is that the handle is a little heavy and the grip is not to comfortable. It would be great if it would be more lightweight and more ergonomic for smaller hands. But it works fine and I am happy of my purchase.
The Flexi Classic has been redesigned since I last purchased one. The overall quality remains high but I was disappointed that the opening for your hand has gotten significantly smaller than my old one. I don't have giant hands but with heavy winter gloves I have to make an effort to jam all four fingers through the opening. My husband has an even worse time. Sometimes I just hold with 3 fingers and leave my pinky out. This makes holding the leash uncomfortable and the grip is not as secure in my hand as it should be. When this next gets redesigned I hope they will make the hand hold bigger.
Really great service on this order and this is a quality product. It really allows a lot of flexibility in our daily walks. I feel fully in control even at maximum extension.
Casey's leash broke and I ordered this one. It is a great leash for a 20 lb. dog. It stretches to 16 feet so she gets a long run. It is very sturdy and I would highly recommend this to anyone!
Nice weight, matches our Neon Flexi lead for our other Husky. easily hold both in one hand when required.
After 12 years of excellent service, our original Flexi leash gave up the ghost; so, we replaced it with a new one. Apparently, it has been re-engineered (or "improved"?) because the leash/tape retracks in a wonky manner -sometimes straight in and others off to the side and/or a bit twisted. Still works, but .....
This is a great leash. It works very well and is worth the money. Just wish I had invested in one sooner.