Keeping Pets Happy & Safe Since 1998
PetSafe has helped millions of pet parents care for their pets through every stage and season of life.
US-Based Customer Care
The PetSafe team of customer care experts is available 5 days a week via live chat, email or phone.
Healthy Pets, Happy People
PetSafe is dedicated to helping pet parents keep their furry family members healthy, safe and happy. From irresistible toys to life-protecting pet fences, their innovative products are designed to help bring pet families closer, for a lifetime of love.
Pick of the Litter
What sets PetSafe apart is a team of pet experts who come to work every day with one goal: making the world a happier place for pets and their people. They work with professional trainers, veterinarians and pet behaviorists to keep up on the latest research and insights and use that in developing their products. They rigorously test every product for safety, quality and efficacy, too – because your pet deserves the best!
Skip the Scoop
Give your cat the gift of a clean, fresh litter box without all the hassle of scooping.
Toys, Toys, Toys
PetSafe toys are pet-tested and pet parent-approved to bring joy and happiness all around.
Keep Them Full & Hydrated
Encourage your pets to drink and deliver the perfect portions of food with PetSafe feeders, bowls and fountains.
Create a Secure Yard
PetSafe products help you safely contain your pets without spending a fortune on new fence construction.
PetSafe has been a global leader in pet care since 1998. They pride themselves on empowering pet parents through innovation, education and experiences. Their goal is to strengthen the bond between people and their pets, providing them with thoughtful products, expert advice and compassionate support. PetSafe’s US-based customer support team is always ready to help you get the most out of your life together with your pets!
Here’s the cycle: I buy this, it works great for 6 months or so, all of a sudden the collar stops working, I do a ton of research into alternatives and end up buying this again because there’s nothing else on the market that satisfies this need. Replacing the batteries don’t work, replacing the collar doesn’t work, I always end up having to buy the whole set over again. By now I swear this is an intentional design flaw. I’ve probably bought this set 4 or 5 times now and I wish there was another way to keep my cat out of his sister’s litter box but sadly here I go begrudgingly buying this again.
This item says for pets 5lb and up. It is way too big for a 5lb pet. And since it is too big, the prongs cannot touch skin, which makes it useless. I am very disappointed in this item.
It worked. On a 90lb bundle of stubborn goodness. For two months.. then it just quit. Replaced the batteries, got one beep out of it and it quit again.
Too big for my little dog.
The collar does not work. We tried it on the floor under our buffet table, on top of the buffet and near the fire place. My puppy never felt any shock and wad able to attack my kittens. Massively disappointed and curious about the positive reviews.
My 15lb chihuahua mix walks right through the barrier zone! Even when I set the barrier at the furthest distance, he still walks right through. Plus, the collar strap is made of very cheap material. It is ridiculously long. So, I had to cut the strap, and the strap material just frayed! This unit needs a lot of improvements.
I had to replace the batteries as soon as I received it and the back would not go back on. So I had to put a peice of tape on the collar so it would work. But it shortly stopped working all together.
Tried this collar with my cat and the only thing he seemed to be aware of was that the thing beeps when he get close. Waste of money.
We use this to keep our dog away from the cats' food and the couch. Works like a charm!
Unfortunately this product did not work on my cat. It was too big and required to be cut down to fit. Even after trying to get it to fit on my cat, it did not deter her from coming near the dog door and make an escape. I tried the product out and yes it does emit a small current, but it is not strong enough to go thru the fur. I am not planning to shave my cats neck so it will not work for me.